April 19, 2023

Freestanding Ice Maker: Why does the ice melt together in my freestanding ice maker?

When the ice in the storage bin melts together, a failed condenser fan could be preventing the evaporator plate from cooling properly and keeping the storage bin cold, or a bad bin thermistor may not be detecting ice level properly. A bad control board could also fail to detect ice level properly in the storage bin.

The only cooling component for the ice maker bin is the evaporator plate. When the evaporator plate isn't cooling well, ice cubes in the bin can partially melt during a harvest cycle and then refreeze and stick together when the evaporator plate cools down to freeze the next slab of ice. The ice cubes melt more easily when the evaporator plate isn't cooling well. A failed condenser fan can prevent the evaporator plate from cooling well, so check to see if the condenser fan runs when the ice maker is freezing a slab of ice on the evaporator plate. If the condenser fan doesn't run when activated, replace it.

A failed bin thermistor that detects a full bin of ice cubes when the bin is only partially full can also cause ice cubes to melt together. When the bin isn't full, ice more easily melts when you open the bin and the melted ice sticks together when it refreezes after you shut the bin. If the ice bin never fills up even when you aren't using ice, the bin thermistor may be bad. Refer to the tech sheet for temperature/resistance values and check the resistance of the bin thermistor using a multimeter. Replace the thermistor if its resistance is off by more than 4,000 ohms. If the ice bin thermistor is okay, then you may need to replace the electronic control board because it isn't accurately detecting the ice bin signal.

freestanding ice maker

THESE REPAIRS MAY HELP SOLVE YOUR FREESTANDING ICE MAKER PROBLEM

JC-IM-Replace-the-ice-maker-electronic-control-board

Replace the ice maker electronic control board

The electronic control board manages the various ice maker functions such as filling, running the compressor, and harvesting the ice. If the electronic control board is not operating properly, replace it.

Ice maker electronic control board

Find the required part specific to your product.

RG-IM-Replace-Freestanding-Ice-Maker-Electronic-Control-Board-Intro-Image
July 20, 2013

How to replace a freestanding ice maker electronic control board

If your freestanding ice maker stops making ice or doesn't work at all, the electronic control board could be the problem. This repair guide has step-by-step instructions for how to replace an ice maker electronic control board.

Repair difficulty
Time required
 45 minutes or less
JC-IM-Replace-the-ice-maker-condenser-fan-motor

Replace the ice maker condenser fan motor

The condenser fan pulls air through the condenser coil to condense the refrigerant to a liquid during the refrigeration cycle. If the condenser fan doesn't run when energized, replace the condenser fan motor.

Ice maker condenser fan motor

Find the required part specific to your product.

JC-IM-Replace-the-ice-maker-bin-thermistor

Replace the ice maker bin thermistor

The bin thermistor is inside the ice storage bin at the Full level. When the bin thermistor senses cold from the ice at the Full level, the ice maker shuts down ice production to keep the bin from overflowing. If the ice production continues when the bin is full, replace the bin thermistor.

Ice maker bin thermistor

Find the required part specific to your product.

Symptoms common to all freestanding ice makers

Choose a symptom to see related ice maker repairs.

April 20, 2023

Main causes: failing compressor, bad condenser fan motor, faulty drain pump, bad recirculation pump, water supply proble…

April 19, 2023

Main causes: dirty evaporator plate, untreated water supply, food items being stored in ice storage bin…

April 19, 2023

Main causes: cracked water supply line, leaky drain line, broken drain pump, cracked water reservoir, leaky ice bin…

April 19, 2023

Main causes: wiring failure, broken cutting grid, faulty electronic control board…

April 19, 2023

Main causes: bad electronic control board, water supply problems, faulty recirculation pump, sealed system failure, brok…

April 19, 2023

Main causes: water supply problems, control board failure, weak recirculation pump, clogged water distributer, faulty cu…

April 19, 2023

Main causes: bad bin thermistor, condenser fan failure, faulty control board…

January 10, 2024

Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, faulty bin thermistor, bad eva…

Repair guides common to all freestanding ice makers

These step-by-step repair guides will help you safely fix what’s broken on your ice maker.

How to replace a freestanding ice maker cutter grid
July 20, 2013

How to replace a freestanding ice maker cutter grid

When the cutting grid is broken, ice cubes don’t drop into the ice bin. Use the steps in this repair guide to replace a…

Repair difficulty
Time required
 15 minutes or less
How to replace a freestanding ice maker electronic control board
July 20, 2013

How to replace a freestanding ice maker electronic control board

When the electronic control board won’t activate the ice maker components, follow these steps to install a new one.…

Repair difficulty
Time required
 45 minutes or less
How to replace a freestanding ice maker recirculation pump
July 20, 2013

How to replace a freestanding ice maker recirculation pump

If your ice maker isn’t making ice, the pump could be the problem. Here’s how to replace it. …

Repair difficulty
Time required
 45 minutes or less

Articles and videos common to all freestanding ice makers

Use the advice and tips in these articles and videos to get the most out of your ice maker.

How to repair broken or damaged wires video
October 26, 2016

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

How to use a multimeter to test electrical parts video
January 18, 2016

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

Freestanding ice maker troubleshooting
January 13, 2015

Freestanding ice maker troubleshooting

See what troubleshooting steps to take with your freestanding ice maker before calling for repair.…