Owner’s manual
Error Codes
How many cubic feet is my Kenmore Elite refrigerator?
For Kenmore Elite refrigerator model 10658963701, the exact cubic-foot capacity is listed on the model’s specification information in the 10658963701 owner's manual. Use that spec to confirm your total storage volume (fresh food plus freezer) for this specific side-by-side unit.
How to find the capacity in the manual
Look for a section labeled Product data sheet, Specifications, or similar. Capacity is typically shown as total cu. ft., and may also be broken out by compartment.
- Check for total capacity (overall cubic feet)
- Note refrigerator compartment capacity (fresh food)
- Note freezer compartment capacity
- Confirm you are reading the spec for 10658963701 (not a similar model)
What “cubic feet” means (and what it includes)
Cubic feet is the refrigerator’s interior storage volume. It is not the outside dimensions. It usually includes:
- Main refrigerator cavity
- Freezer cavity
- Built-in storage areas (bins and shelves) that are part of the interior space
Quick reference: capacity vs. size
| Item | What it tells you | What it does not tell you |
|---|---|---|
| Cubic feet (cu. ft.) | Interior storage volume | Exterior width/height/depth |
| Exterior dimensions | Fit in your kitchen opening | How much food it holds |
Why it matters
Knowing the correct cubic-foot capacity helps when comparing replacement refrigerators, planning food storage, and choosing compatible accessories like a genuine Kenmore refrigerator water filter EDR3RXD1 (filter fit is model-specific, not capacity-based).
Last updated: January 2026
Is there a way to reset a Kenmore Elite refrigerator?
Yes. For Kenmore Elite model 10658963701, the most reliable reset is a power reset: turn the controls OFF (if your model has that setting), unplug the refrigerator, wait about 5 minutes, then restore power and reset your temperature controls to the desired settings. See the 10658963701 owner's manual.
Quick reset options (start here)
- Power reset (recommended): unplug for ~5 minutes, then plug back in.
- Control OFF/ON reset: turn the Temperature Control or Refrigerator Control to OFF, then back to your normal setting.
- Dispenser motor reset (ice): if ice dispensing stalls, release the dispenser lever and wait 3 minutes for the motor to reset.
- Water system refresh: after power is restored, dispense and discard several glasses of water to clear air and improve flow.
Step-by-step: power reset (safe method)
- Set the refrigerator controls to OFF (if available).
- Unplug the power cord from the outlet.
- Wait 5 minutes.
- Plug the refrigerator back in.
- Set the refrigerator and freezer controls back to your normal settings.
What to check after the reset
- Confirm both doors close fully.
- Make sure interior air vents are not blocked by food packages.
- If you have a dispenser, verify the water shutoff valve is fully open.
- If water flow is weak, check for a kinked supply line.
If the issue is water or ice, reset alone may not fix it
Many “needs reset” symptoms are actually water supply or filter related. Use this checklist:
| Symptom | Most common cause | What to do next |
|---|---|---|
| No water from dispenser | Door not fully closed, shutoff valve closed, low pressure | Close door firmly; open valve; confirm at least 30 psi supply |
| Slow water flow | Clogged filter or kinked line | Replace the filter; straighten the line |
| Ice won’t dispense (crushed) | Ice jam or dispenser motor protection | Dump ice bin; try cubed; wait 3 minutes |
If you suspect a restricted filter, replace it with the exact filter used for this model, such as the genuine Kenmore refrigerator water filter EDR3RXD1.
Why it matters
A proper reset clears temporary control issues after a power interruption, but water, ice, and cooling problems often come from airflow restrictions, door sealing issues, or water supply and filtration problems that a reset will not correct.
Last updated: January 2026
What does er ff mean on Kenmore Elite refrigerator?
On Kenmore Elite model 10658963701, the ER FF error code points to a problem with the freezer evaporator fan (the fan that moves cold air from the freezer into the fresh food section). When that airflow drops, temperatures rise and the control displays ER FF; see the 10658963701 owner's manual.
What to check first (quick airflow and reset steps)
- Make sure the freezer vents are not blocked by food packages.
- Confirm the freezer door closes fully and the door gasket seals all the way around.
- Unplug the refrigerator for 5 minutes, then plug it back in to reset the control.
- Listen for the evaporator fan: it should run when the compressor is running (door switch may need to be pressed to test).
- Look for heavy frost on the freezer back panel; frost buildup can stop airflow.
Common causes and the parts that usually fix them
If the ER FF code returns after a reset, these are the most common repair paths:
| Symptom you notice | Most likely cause | What typically fixes it |
|---|---|---|
| Freezer cold but fridge warm | Evaporator fan not moving air | Replace evaporator fan motor (model-specific part) |
| Loud grinding or rattling in freezer | Fan blade hitting ice or failing | Clear ice; replace refrigerator evaporator fan blade WP2169142 if damaged |
| Frost/ice blanket on freezer back wall | Defrost system issue | Test/replace refrigerator defrost bi-metal thermostat WPW10225581 and/or refrigerator heater WP2323198 |
| Intermittent cooling, fan cuts in and out | Wiring/connector issue or control issue | Inspect harness connections; test circuits per the manual |
Why it matters
That evaporator fan is what distributes cold air. When it fails (or ice blocks it), the refrigerator side often warms up first, food spoils faster, and the unit may run longer trying to recover.
Last updated: January 2026
Where is the filter located on a side by side refrigerator?
On the Kenmore Elite 10658963701 side-by-side refrigerator, the water filter is located in the base grille below the freezer compartment door. You access it from the front bottom of the unit; the removal steps and illustrations are shown in the 10658963701 owner's manual.
How to find it on model 10658963701
- Go to the front of the refrigerator and look at the bottom grille area.
- Find the filter cap at the base grille below the freezer door.
- Use the eject button to release the filter.
- Pull the filter straight out by the cap.
- Keep the cap; it transfers to the replacement filter.
What you will see and what it means
| What you see at the base grille | What it indicates | What to do |
|---|---|---|
| Cap and eject button | Push-button style filter mount | Press eject, pull straight out |
| Cap feels stuck | Cap may be getting twisted | Pull straight out, avoid twisting |
| A little water drips | Water remains in the cartridge | Use a towel, wipe the grille area |
Parts that match this filter setup
- Genuine Kenmore refrigerator water filter EDR3RXD1 (replacement cartridge)
- Refrigerator water filter cap (black) WP2260518B (cap that attaches to the filter)
Why it matters
Using the correct access point and straight-pull removal prevents cap damage and helps avoid leaks or restricted water flow after a filter change.
Last updated: January 2026
