Frigidaire FFHS2311PFHA refrigerator Parts

On a Frigidaire side-by-side refrigerator like model FFHS2311PFHA, the model number is read exactly as printed on the appliance data label; we use that full code to match the correct parts list, diagrams, and documentation for your refrigerator.

Where to find the model number label

Most Frigidaire refrigerators place the model/serial label inside the fresh food (refrigerator) compartment.

• Open the fresh food door and look along the inside cabinet walls
• Check the left or right side wall near the front edge
• Look near the top section (often above shelves or near the control area)
• If you do not see it, check the door frame area around the gasket
• Write the model number down exactly (letters and numbers in order)

How to read it correctly (what matters)

When we match parts for FFHS2311PFHA, every character matters because even one different letter can change the ice maker, water filter, or control parts that fit.

What to capture	Example for this model	Why it matters
Full model number	FFHS2311PFHA	Ensures correct parts compatibility
Letters and numbers	FFHS + 2311 + PFHA	Identifies series and configuration
Suffix letters	PFHA	Often indicates a specific revision/finish package

Why it matters for parts and troubleshooting

Using the exact model number helps us pull the right diagrams and common replacement parts for your refrigerator, such as the refrigerator water filter WF3CB and the refrigerator ice maker 241798231. It also helps you follow the correct operating and installation details in the FFHS2311PFHA owner's manual.

Quick tips to avoid common mistakes

• Do not use a shortened model (for example, only “FFHS2311”)
• Do not swap similar characters (0 and O, 1 and I)
• Copy the suffix letters at the end (they are part of the model)
• If the label is worn, take a clear photo and zoom in to confirm characters

Last updated: February 2026

Frigidaire Gallery is not a luxury, high-end line; it is a strong mid-range tier with upgraded styling and features compared to basic Frigidaire models. For your Frigidaire side-by-side refrigerator model FFHS2311PFHA, the Gallery label typically means more feature-focused design without the premium pricing of pro-style lines (see the FFHS2311PFHA owner's manual for model-specific feature details).

What “Gallery” means in practical terms

Frigidaire generally positions its refrigerator lines like this:

Line	Typical positioning	What you usually get
Frigidaire (base)	Value/entry	Core cooling and storage features
Frigidaire Gallery	Mid-range	More convenience features and upgraded finishes
Frigidaire Professional	Premium	Pro-style look, higher-end feature sets

How to decide if it is “high end” for your needs

We recommend judging it by performance and ownership costs, not the label.

• If you want reliable everyday cooling, Gallery is a solid choice.
• If you want pro-style aesthetics and top-tier feature sets, Professional is the closer fit.
• If you prioritize low cost and simplicity, base Frigidaire models are usually the better match.
• If you use the ice and water dispenser heavily, plan on routine maintenance (filter changes, occasional dispenser troubleshooting).

Features and maintenance that matter most

Even in a mid-range refrigerator, these items drive day-to-day satisfaction:

• Water quality and taste: Replace the refrigerator water filter on schedule; FFHS2311PFHA commonly uses refrigerator water filter WF3CB.
• Ice production and dispensing: If ice stops producing or dispensing, common wear items include the ice maker and dispenser drive components; see refrigerator ice maker 241798231.
• Temperature consistency: Airflow parts (like the damper and evaporator fan) strongly affect even cooling; a failing fan motor can cause warm spots.
• Door sealing: Poor door seal contact wastes energy and can cause moisture issues.

Why it matters

“High end” usually implies premium materials, top-tier feature sets, and higher service costs. Gallery is designed to deliver a noticeable step up from entry-level models while keeping parts, repairs, and ownership costs more in the mainstream.

For ordering model-specific replacement parts beyond the items listed here, we recommend searching by model number on Sears PartsDirect.

Last updated: February 2026

For the Frigidaire FFHS2311PFHA, the most common issue we see is a cooling complaint: the refrigerator section gets warm, temperatures swing, or the unit runs a lot. The usual causes are restricted airflow (dirty condenser coils or a stuck damper), a defrost problem causing frost buildup, or a failing fan motor.

Quick checks that solve many “not cooling” complaints

Start with these basics before replacing parts:

• Confirm the doors seal fully and close without popping back open.
• Make sure the temperature settings are set normally (not in a “warm” or “vacation” type setting).
• Verify the refrigerator is level and slightly tilted back so doors self-close.
• Check that the front water filter is fully seated and flush in the housing (some models).
• Listen for the evaporator fan in the freezer; it should run when the compressor is running.

For model-specific operating and setup details, follow the steps in the owner's manual.

Most common problem areas (and what they look like)

Symptom	Most likely area	What you typically notice
Freezer cold, fresh food warm	Airflow/damper or evaporator fan	Weak airflow at fridge vents, uneven temps
Frost or ice buildup, warming over time	Defrost system	Frost on rear freezer panel, fan noise changes
Runs constantly, poor temps	Dirty condenser or door gasket leak	Hot cabinet sides, long run times
Ice maker or dispenser issues	Ice maker/dispenser components	No ice, small cubes, dispenser not dispensing

Parts that commonly fix these problems on FFHS2311PFHA

If troubleshooting points to a failed component, these are common replacements for this model:

• Refrigerator evaporator fan motor 242077705 (restores airflow across the evaporator)
• Refrigerator air damper control assembly 242303001 (controls cold air flow into fresh food section)
• Refrigerator defrost bi-metal thermostat 5303918214 (helps prevent heavy frost buildup)
• Refrigerator water filter WF3CB (helps prevent water flow restrictions that affect dispenser performance)
• Refrigerator ice maker 241798231 (addresses no-ice or intermittent ice production)

You can order these from the parts list for your model, or search by model number on Sears PartsDirect.

Why it matters

Cooling problems usually get worse over days or weeks; food safety and compressor run time are the big concerns. Catching airflow restrictions, frost buildup, or a weak fan early helps the refrigerator hold steady temperatures and reduces wear on major sealed-system components.

Last updated: February 2026