How to hard reset a Kenmore Elite washer?
To hard reset your Kenmore Elite washer model 11028092700, we recommend doing a simple power reset first: turn the washer off, unplug it for 1 minute, then plug it back in and press POWER to restart. This clears many temporary control glitches.
Recommended reset steps (safe for everyday troubleshooting)
- Press POWER to turn the washer off.
- Unplug the washer from the wall outlet.
- Wait 60 seconds.
- Plug the washer back in.
- Press POWER, select a cycle, then press START.
If the washer is stuck mid-cycle, use the control-panel cancel method described in the 11028092700 owner's manual.
If the washer is stuck, won’t start, or won’t unlock
The control panel on this model supports stopping and canceling a cycle:
- Press STOP once to pause.
- Wait for the Lid Lock light to turn off, then open the lid (if needed).
- Press STOP twice to cancel the cycle and drain the tub.
- Press POWER, reselect the cycle, then press START.
Quick control actions (what they do)
| Action | What it does | When to use it |
|---|---|---|
| POWER off/on | Reboots the user interface | Display acting odd, cycle won’t select |
| STOP once | Pauses the cycle | Need to add a garment |
| STOP twice | Cancels cycle and drains | Stuck cycle, need to restart |
Why it matters
A reset helps when the washer’s electronic control gets “confused” by a brief power interruption, an unbalanced load event, or a paused cycle. Resetting restores normal cycle selection and can clear a non-start condition without replacing parts.
If resets don’t help and the lid will not lock or the washer will not start, a failed lid lock can be a common cause on top-load designs; the washer lid lock WPW10619844 is the model-matched replacement.
Last updated: January 2026
How to unclog drain hose on Kenmore washer?
On the Kenmore Elite washer model 11028092700, we unclog the drain hose by disconnecting power, pulling the corrugated hose out of the cabinet, clearing kinks or debris, flushing it with water, then reinstalling and securing the hose so it drains quickly and safely.
Safety prep
- Unplug the washer.
- Turn off both water faucets.
- Protect the floor with towels and a shallow pan.
- If the tub is full, be ready to catch water when the hose is lowered.
Steps to clear the clog
- Pull the corrugated drain hose out of the washer cabinet using the pull tie (do not force extra hose back into the rear).
- Check for simple restrictions: straighten kinks and make sure the hose is not crushed behind the washer.
- Remove the hose end from the standpipe or laundry tub.
- Flush the hose with running water; gently work a plastic zip tie or small drain snake through the corrugations to break up lint, coins, or sludge.
- Reinstall the hose form; the hose should extend about 4-1/2 in. (11.4 cm) beyond the form.
- Secure the hose to the tub leg or standpipe with the tie strap so it cannot whip or slip out.
Quick checks to prevent repeat clogs
- Use HE detergent and avoid over-sudsing.
- Empty pockets (coins and small items commonly lodge in corrugated hoses).
- Keep the standpipe or laundry tub drain clear.
- Leave enough space behind the washer so the hose does not kink.
Symptom guide
| Symptom | Most common cause | Next step |
|---|---|---|
| Slow drain or “Ld” | Kinked or clogged drain hose | Clear and reroute hose; test Drain/Spin |
| Won’t drain | Blocked hose or weak drain pump | If hose is clear, inspect/replace pump |
Why it matters
A properly routed, unobstructed drain hose prevents long-drain errors, reduces leak risk, and helps the washer complete the final spin. For routing and securing details, follow the 11028092700 owner's manual.
Last updated: January 2026
What is the capacity of a Kenmore 11028092700 washer?
The Kenmore Elite 11028092700 washer is a high-efficiency top-load design; washers in this class are typically around 3.0 to 3.6 cu. ft. capacity. For the exact capacity rating for your specific unit, use the specifications section in the 11028092700 owner's manual.
How we recommend confirming the exact capacity
Capacity is a published spec tied to the exact model configuration; the quickest way to confirm it is through the model literature.
- Check the “Specifications” or “Features” section in the 11028092700 owner's manual
- Match the model number on the washer’s model and serial tag to 11028092700
- If you have multiple Kenmore 110 models in the home, confirm you are reading the correct manual
- Use the capacity spec (cu. ft.) rather than estimating by basket size
What capacity means for real-world loads
Capacity affects how much you can load while still getting proper turnover, cleaning, and spin.
| Capacity range (cu. ft.) | Best for | Common loading guidance |
|---|---|---|
| 3.0 to 3.3 | Everyday mixed loads | Load loosely; do not pack down |
| 3.4 to 3.6 | Larger family loads | Balance bulky items around the basket |
Why it matters
When you load beyond the rated capacity, the washer can struggle to balance and spin, which can leave clothes wetter and increase vibration.
Parts that affect “usable” capacity (balance and spin)
If the washer seems to handle smaller loads than it should because it bangs, slips, or will not spin out well, these model-matched parts are common contributors:
- Washer suspension W10820048 (controls tub movement and helps balance)
- Hub W10820039 (helps the basket engage properly)
- Pump-water W10536347 (drains water so the washer can reach full spin)
Last updated: January 2026


