Model # EWCIM120S Official Norpole ice maker

Here are the diagrams and repair parts for Official Norpole EWCIM120S ice maker, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

Click a diagram to see the parts shown on that diagram.
In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Owner’s manual

Model diagram and schematic

SEARCH WITHIN THIS MODEL

ALL PARTS

Showing 10 of 39 parts |

#64

Icemaker diagram

Fluke,left

Part #1861703400

The manufacturer no longer makes this part, and there's no substitute part

#49

Icemaker diagram

Evaporator

Part #1880024500

The manufacturer no longer makes this part, and there's no substitute part

#12

Icemaker diagram

Capillary

Part #1805000200

The manufacturer no longer makes this part, and there's no substitute part

#63

Icemaker diagram

Water bin

Part #1864801404

The manufacturer no longer makes this part, and there's no substitute part

#11.1

Icemaker diagram

Valve coil

Part #1854703321

The manufacturer no longer makes this part, and there's no substitute part

#58

Icemaker diagram

Slideway

Part #1861700506

The manufacturer no longer makes this part, and there's no substitute part

#61

Icemaker diagram

Sprinkler

Part #1861401100

The manufacturer no longer makes this part, and there's no substitute part

#28

Icemaker diagram

Nut w/rubb

Part #1864538100

The manufacturer no longer makes this part, and there's no substitute part

#54

Icemaker diagram

Rubber

Part #1864803500

The manufacturer no longer makes this part, and there's no substitute part

Icemaker diagram

Ice maker control box

Part #1854200302

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your freestanding ice makers

Choose a symptom to see related ice maker repairs.

View all

Why is my ice maker making noise?

Main causes: failing compressor, bad condenser fan motor, faulty drain pump, bad recirculation pump, water supply proble…

Why does the ice in my freestanding ice maker taste bad?

Main causes: dirty evaporator plate, untreated water supply, food items being stored in ice storage bin…

Why does my freestanding ice maker leak water?

Main causes: cracked water supply line, leaky drain line, broken drain pump, cracked water reservoir, leaky ice bin…

Why won't my freestanding ice maker cut the ice into cubes?

Main causes: wiring failure, broken cutting grid, faulty electronic control board…

Why does my freestanding ice maker run but not make ice?

Main causes: bad electronic control board, water supply problems, faulty recirculation pump, sealed system failure, brok…

Why isn't my freestanding ice maker making much ice?

Main causes: water supply problems, control board failure, weak recirculation pump, clogged water distributer, faulty cu…

Why does the ice melt together in my freestanding ice maker?

Main causes: bad bin thermistor, condenser fan failure, faulty control board…

Why won't my freestanding ice maker run?

Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, faulty bin thermistor, bad eva…

Most common repair guides to help fix your freestanding ice makers

These step-by-step repair guides will help you safely fix what’s broken on your ice maker.

View all

How to replace a freestanding ice maker cutter grid

When the cutting grid is broken, ice cubes don’t drop into the ice bin. Use the steps in this repair guide to replace a…

Repair difficulty

Time required

15 minutes or less

How to replace a freestanding ice maker electronic control board

When the electronic control board won’t activate the ice maker components, follow these steps to install a new one.…

Repair difficulty

Time required

45 minutes or less

How to replace a freestanding ice maker recirculation pump

If your ice maker isn’t making ice, the pump could be the problem. Here’s how to replace it. …

Repair difficulty

Time required

45 minutes or less

Effective articles & videos to help repair your freestanding ice makers

Use the advice and tips in these articles and videos to get the most out of your ice maker.

View all

How to repair broken or damaged wires video

Model # EWCIM120S Official Norpole ice maker

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Most common symptoms to help you fix your freestanding ice makers

Why is my ice maker making noise?

Why does the ice in my freestanding ice maker taste bad?

Why does my freestanding ice maker leak water?

Why won't my freestanding ice maker cut the ice into cubes?

Why does my freestanding ice maker run but not make ice?

Why isn't my freestanding ice maker making much ice?

Why does the ice melt together in my freestanding ice maker?

Why won't my freestanding ice maker run?

Most common repair guides to help fix your freestanding ice makers

How to replace a freestanding ice maker cutter grid

How to replace a freestanding ice maker electronic control board

How to replace a freestanding ice maker recirculation pump

Effective articles & videos to help repair your freestanding ice makers

How to repair broken or damaged wires video

How to use a multimeter to test electrical parts video

Freestanding ice maker troubleshooting

Parts & More

Stay Connected

Quick links

Let us help you

More resources