Samsung RF28NHEDBSG/AA-00 refrigerator Parts

For the Samsung RF28NHEDBSG refrigerator, the installation dimensions for the RF28NH* platform are 35 6/8 in. wide, 70 in. overall height, 34 in. cabinet depth, and 36 1/2 in. depth (front-to-back, overall). For the exact measuring method and clearance diagram, use the owner's manual.

Dimensions at a glance (RF28NH* platform)

These are the key measurements you typically need for a cutout, doorway planning, and leveling space.

• Width (B): 35 6/8 in. (908 mm)
• Cabinet depth (A): 34 in. (864 mm)
• Overall depth (E): 36 1/2 in. (926 mm)
• Case height (C): 68 7/8 in. (1749 mm)
• Overall height (D): 70 in. (1777 mm)

Quick reference table

Measurement	Label	Inches	Millimeters
Width	B	35 6/8	908
Cabinet depth	A	34	864
Overall depth	E	36 1/2	926
Case height	C	68 7/8	1749
Overall height	D	70	1777

Why your measurement might look different

Samsung notes that measurements can vary based on measuring method and configuration. These are the most common reasons:

• Hinges and door swing change the space you need at the top and sides.
• Handles can add depth beyond the cabinet.
• Leveling legs can slightly change overall height once installed.
• Flooring and wall trim can reduce usable clearance.

Why it matters

Getting the width, height, and depth right prevents door interference, improves airflow around the cabinet, and helps avoid installation issues like rubbing doors or poor leveling.

Parts planning tip

If you are also planning a water line hookup or filter change after installation, you can order the correct replacement filter for this model from the parts list on this page or search by model on Sears PartsDirect.

Last updated: February 2026

Frost buildup in the bottom freezer on your Samsung RF28NHEDBSG is usually caused by humid air leaking in (door not sealing or drawer not closing) or by a defrost drain issue that lets water pool and refreeze. Start with drawer alignment, loading, and gasket sealing checks in the RF28NHEDBSG owner's manual.

Most common causes (and what to check first)

• Freezer drawer not closing fully: baskets installed wrong, rails not seated, or food packages blocking closure.
• Overloading the freezer drawer: too much food can prevent a tight close and create frost.
• Door gasket not sealing: torn, warped, or dirty gasket lets moist kitchen air in.
• Airflow problems: blocked vents can cause overcooling and moisture issues.
• Defrost drain/drain area icing: meltwater can freeze into a sheet of ice under the drawer.

Quick troubleshooting steps

1. Remove and reinstall the freezer baskets so they sit correctly on the rail assembly.
2. Check for obstructions: make sure no bags, boxes, or ice chunks keep the drawer from closing.
3. Inspect the gasket seal: wipe the gasket and mating surface; look for gaps at the corners.
4. Confirm the refrigerator is level: front slightly higher than the rear helps doors self-close.
5. Clear visible ice: unplug the refrigerator, open the drawer, and let ice melt; dry everything before restarting.

What “normal” vs “not normal” looks like

Symptom	Most likely cause	Best first action
Frost only near the top edge of drawer	Drawer not sealing	Re-seat baskets, check rails, reduce load
Thick frost everywhere in freezer	Ongoing air leak	Inspect gasket, leveling, and closure
Ice sheet under lower basket	Drain area icing	Defrost fully; check for recurring pooling

Parts that can be involved

If you’re also seeing water leakage or repeated icing after a full defrost, a drain-related part can be involved. For this model, one commonly referenced drain component is the refrigerator drain cap DA67-01301A.

Why it matters

Frost buildup reduces cooling efficiency, can keep the drawer from closing, and can lead to temperature swings that affect food quality. Fixing the air leak or drain icing early prevents repeat freeze-ups.

If you need to order replacement parts for your Samsung RF28NHEDBSG, use the parts list for this model or search by model number on Sears PartsDirect.

Last updated: February 2026

The most common issues we see with Samsung refrigerators like model RF28NHEDBSG are cooling problems (warm fresh-food section, frost buildup, or poor airflow) and ice maker or dispenser troubles. Many of these symptoms trace back to airflow being blocked, defrost-related icing, or water system restrictions.

Most common symptoms customers notice

• Fresh-food section warms up while the freezer still seems cold
• Frost or ice buildup on the back wall or around vents
• Ice maker stops producing ice or makes small/hollow cubes
• Water dispenser flow slows down
• Unusual fan noise or intermittent cooling

Quick checks that fix a lot of “common problems”

These are the first things we recommend because they are fast and often solve the issue without parts.

• Do not block interior air vents with bags, containers, or tightly packed food; blocked vents can cause overcooling, icing, and uneven temperatures.
• Confirm doors close and seal fully; a small gap can pull in humid air and create frost.
• Power reset correctly: if you unplug the refrigerator, wait at least 5 minutes before plugging it back in.
• Replace the water filter on schedule; a restricted filter can reduce water flow and contribute to dispenser and ice issues.
• Keep the ice chute area clear; never put fingers or objects into the ice chute or dispenser outlet.

Parts that commonly relate to these problems

If the quick checks do not help, these model-matched parts are often involved in cooling or ice and water complaints:

Symptom	Common system	Example part for RF28NHEDBSG
Warm temps, icing, erratic cooling	Temperature sensing	Refrigerator temperature sensor DA32-10104N
Slow water, poor ice production	Filtration	Refrigerator water filter DA29-00020B
Ice not dispensing or clumping	Ice bucket and drive	Refrigerator auger motor assembly DA97-12540G

Why it matters

Cooling and ice maker symptoms often get worse when airflow is restricted or frost builds up. Addressing vent blockage and water filter restriction early helps protect food quality, reduces ice jams, and prevents repeat icing.

Helpful references

• Use the owner's manual for vent locations, safe operating guidance, and model-specific care steps.
• For ice maker troubleshooting steps, follow why your Samsung fridge stopped making ice and how to fix it.

If you need to order parts beyond the items listed for RF28NHEDBSG, search by model number on Sears PartsDirect.

Last updated: February 2026