Are KitchenAid appliances high end?
Yes. KitchenAid is a premium, upper-mid-range brand; it is widely viewed as “high end” compared with mainstream brands, especially for pro-style design and strong performance. For your KitchenAid freestanding icemaker model KUIX335HPS02, long-term results still depend on correct installation, water quality, and keeping key wear parts maintained.
KitchenAid typically sits in the premium tier: you get upgraded styling, feature sets, and build quality, but it is not positioned as a true luxury-only brand.
- Premium look and finish options (often stainless styling)
- Feature-forward designs (convenience and performance)
- Strong parts support and serviceability over time
- Better fit and finish than entry-level appliances
- Not the same category as ultra-luxury brands with boutique pricing
Even a premium ice maker can struggle if water flow, filtration, or internal circulation is off. On KUIX335HPS02, these areas are the most common “make-or-break” factors.
| Area | What you notice | Common fix path |
|---|---|---|
| Water quality | Cloudy ice, odor/taste | Replace the whirlpool refrigerator water filter F2WC9I1 |
| Water fill | Small cubes, slow production | Check supply line; inspect inlet valve W10897719 |
| Water circulation | Thin/irregular slabs, poor harvest | Inspect/replace pump-recircu W11542867 |
| Cutting/harvest | Slab forms but won’t cut cleanly | Inspect/replace grid-assy, 2 W10919199 |
“High end” should translate into consistent ice production and a longer useful life, but only if the machine is kept clean and the water system stays healthy. Filtration, valves, and pumps directly affect cube quality, output, and noise.
We list model-matched replacement parts for KUIX335HPS02 on this page (including filters, valves, pumps, and cutter grid components). For additional parts searches by model number, use Sears PartsDirect.
Last updated: February 2026
How do I fix my KitchenAid refrigerator ice maker?
For your KitchenAid KUIX335HPS02 freestanding ice maker, most “ice maker not working” problems are caused by water supply issues, a clogged filter, a drain problem, or a failed recirculation pump. We start by restoring proper water flow and confirming the unit can fill, circulate, and drain.
- Confirm the unit is powered on and the control is set to make ice (not clean or off).
- Make sure the water shutoff valve is fully open and the supply line is not kinked.
- Replace a restricted water filter; a clogged filter can reduce fill and stop production.
- Check the bin area and cutter grid for ice jams or heavy scale buildup.
- Verify the unit is level; poor leveling can affect water distribution and harvest.
If the basic checks do not restore ice production, these model-matched parts are common fixes:
| Symptom | Most likely part to check | What it affects |
|---|---|---|
| Slow fill, hollow cubes, no ice | Whirlpool refrigerator water filter F2WC9I1 | Water flow into the ice maker |
| Water in reservoir but no circulation over evaporator | Pump-recircu W11542867 | Recirculates water during freeze cycle |
| Won’t drain, shuts down during cleaning, standing water | Pump, reservoir drain W11542868 | Drains reservoir water |
| Poor water distribution, uneven freezing | Dispenser W10863947 | Directs water to the freeze plate |
A freestanding ice maker like the KUIX335HPS02 depends on steady water flow and continuous recirculation. When flow is restricted (filter/valve) or water cannot circulate or drain (pumps), the control can pause ice making to prevent overflow, poor cube quality, or freeze-up.
We recommend ordering replacement parts for KUIX335HPS02 directly from the parts list for this model, or searching by model number on Sears PartsDirect.
Last updated: February 2026
How much to replace a KitchenAid ice maker?
Replacing a KitchenAid freestanding ice maker like model KUIX335HPS02 typically costs $300 to $1,200+ for parts and labor, depending on whether you’re replacing a single failed component (pump, valve, cutter grid) or a major sealed-system part (compressor, evaporator). You can price and order model-matched parts from the list for KUIX335HPS02, or search by model on Sears PartsDirect.
The total usually comes down to which system failed and how much disassembly is required.
- Water system repairs (filter, inlet valve, distributor tube) are usually lower cost
- Ice-making hardware (cutter grid, recirculation pump) is mid-range
- Drain issues (drain pump) vary based on access and whether the unit is built-in
- Cooling system failures (compressor, condenser, evaporator) are highest cost
- Electrical/control issues (control assembly, transformer, wiring) can be mid to high
These are examples of parts we commonly see replaced on this model; labor is additional.
| Repair area | Example part for this model | Typical cost impact |
|---|---|---|
| Water filtration | Refrigerator water filter F2WC9I1 | Lower |
| Water fill | Valve W10897719 | Lower to mid |
| Ice cutting | Grid-assy, 2 W10919199 | Mid |
| Water circulation | Pump-recircu W11542867 | Mid |
| Drain | Pump, reservoir drain W11542868 | Lower to mid |
| Cooling system | Compressor W11735041 | High |
We use this rule of thumb for freestanding icemakers:
- Replace a single service part (valve, pump, cutter grid) when the cabinet and cooling performance are otherwise normal
- Consider bigger replacement decisions when sealed-system parts are involved (compressor, evaporator, condenser)
- If the unit is making ice slowly, hollow, or wet, start with water flow and circulation checks before assuming a compressor problem
Ice makers depend on steady water flow, correct recirculation, and reliable cooling. Pricing the exact failed component first prevents overpaying for a full replacement when a targeted repair (like a valve or pump) restores normal ice production.
Last updated: February 2026
How to reset KitchenAid freestanding ice maker?
To reset your KitchenAid KUIX335HPS02 freestanding ice maker, unplug it (or switch off power) for 5 minutes, then restore power and let the unit restart its normal ice-making cycle. This power reset clears many temporary control glitches without replacing parts.
- Turn the ice maker OFF using the power switch (if equipped).
- Unplug the power cord from the outlet (preferred), or switch OFF the dedicated breaker.
- Wait a full 5 minutes (this matters so the control fully powers down).
- Plug the unit back in (or turn the breaker back ON).
- Turn the ice maker ON and allow time for the first harvest cycle.
- Confirm the unit has power (interior light or indicators, if present).
- Verify the water supply valve is fully open.
- Make sure the drain setup is not backing up (especially if you use a drain pump).
- Listen for water fill and circulation during the first cycle.
- If ice is thin, hollow, or production is slow, replace the water filter.
| Symptom after reset | Most likely area | Model-matched part to consider |
|---|---|---|
| No water entering | Water inlet valve or supply issue | Valve W10897719 |
| Water present but not circulating over the evaporator | Recirculation pump | Pump-recircu W11542867 |
| Unit will not drain properly | Drain pump or drain restriction | Pump, reservoir drain W11542868 |
| Poor taste, slow fill, scale buildup | Filtration or water quality | Whirlpool refrigerator water filter F2WC9I1 |
We see many ice maker “no ice” complaints caused by a control board getting stuck mid-cycle after a brief power interruption. Waiting 5 minutes fully discharges the control so it can reboot cleanly and re-home the cycle.
If you need to order any of the model-matched parts above, we list them on the KUIX335HPS02 parts page, or you can search by model number on Sears PartsDirect.
Last updated: February 2026





