Kenmore 11020362813 laundry, residential, washer Parts

Most Kenmore top load washers, including model 11020362813, do not use a removable lint filter like a dryer. Instead, they rely on the wash action and drain system to move lint out with the water; drain clogs are handled by cleaning the pump and hoses.

What “filter” means on this washer

On a top load washer, customers usually mean one of these:

• Drain pump clean-out (some models have an access cap; many do not)
• Coin trap (common on front load washers, uncommon on top load)
• Inlet screen filters inside the hot and cold water valve ports
• Tub-to-pump hose where socks, coins, and lint can collect

If your washer is not draining well, the most practical “filter cleaning” is checking the drain path and pump.

Quick checks you can do (no special tools)

• Unplug the washer; turn off both water supply valves.
• If draining is slow, inspect the drain hose for kinks and make sure it is not shoved too far down the standpipe.
• Check the washer for small items (coins, hair pins) that can migrate into the drain system.
• If you suspect a clog, inspect the pump area and hoses; a failing pump can also mimic a clog.

Parts that commonly relate to “filter” symptoms

If you have standing water, slow drain, or a humming sound during drain, these parts are the usual suspects:

Symptom	Most common cause	Part to consider for 11020362813
Won’t drain / drains slowly	Clog or weak pump	Washer drain pump W10919003
Won’t spin after filling	Lid not locking	Washer lid lock W11307244
Water left in tub after cycle	Drain restriction or pump issue	Hose asm - d W11244231

Why it matters

A restricted drain path can leave water in the tub, prevent high-speed spin, and trigger out-of-balance behavior. Keeping the drain hose and pump path clear protects the drive system and helps the washer complete cycles normally.

Last updated: February 2026

For Kenmore washer model 11020362813, the most reliable reset is a power reset: unplug the washer (or switch off the breaker) for 2 minutes, restore power, then start a cycle. This clears many control glitches and lets the washer reinitialize.

Quick reset steps (recommended)

• Press Pause/Cancel once to stop the cycle.
• Unplug the washer (or turn the breaker off).
• Wait 2 minutes.
• Plug back in (or turn breaker on).
• Lift and close the lid once, then select a cycle and press Start.

If the washer still will not start

These checks often solve the underlying issue that looks like a “needs reset” problem:

• Confirm the outlet has power (test with a lamp).
• Make sure the lid closes firmly; a failed lid lock can prevent starting or spinning.
• Check for a stuck drain condition; if the tub is full of water, the washer may refuse to spin.
• Reduce the load size and redistribute items evenly.
• If you hear a clicking or grinding during agitation or spin, inspect the belt and drive components.

Symptom after reset	Most common cause	What to check next
Won’t lock or won’t start	Lid lock issue	Washer lid lock W11307244
Won’t drain, water left in tub	Drain pump or drain path restriction	Washer drain pump W10919003
Hums, slips, weak spin	Belt or pulley wear	Drive belt W11239857 and whirlpool washer drive pulley W10721967

Why it matters

A reset clears temporary control-board states, but repeated “needs reset” behavior usually points to a real problem such as a lid lock fault, draining problem, or a worn drive belt or pulley. Fixing the root cause prevents no-spin, no-drain, and cycle-stopping issues.

Last updated: February 2026

To identify your Kenmore washer model, we look for the model and serial tag on the machine itself; on Kenmore model 11020362813, it’s typically on the top or back of the control panel, or on the cabinet near the bottom edge.

Where to find the model number tag

Check these common locations first (in order):

• Top of the control panel (often along the back edge)
• Back of the control panel (you may need to gently pull the washer forward)
• Left or right side of the main cabinet near the bottom front edge
• Behind the lid area on some top-load designs
• If you have a front-load washer: inside the door opening or on the door jamb

What the tag looks like and what to write down

The tag usually lists a MODEL number and a SERIAL number. For parts lookup and troubleshooting, we use:

• Model number (example format: 110.XXXXXXXX)
• Serial number (helps confirm production series)
• Type or engineering code (if shown)

Item on tag	Why it matters	Example
Model number	Matches the correct parts diagrams	11020362813
Serial number	Helps confirm the right revision	Varies
Type/code	Can affect part compatibility	Varies

Why it matters

Kenmore washers often share similar styling across multiple series, so the model tag is the only reliable way to match the correct parts (like a lid lock, drive belt, or drain pump) to your exact washer.

Related parts customers often replace after confirming the model

If you’re identifying the model to order parts, these are common items for this platform:

• Washer lid lock W11307244
• Drive belt W11239857
• Washer drain pump W10919003

Last updated: February 2026

To replace the drain hose on your Kenmore washer model 11020362813, we remove the old hose from the drain pump outlet, install the new hose, and secure both ends with the correct clamps so the washer drains without leaks or siphoning.

Before you start

• Unplug the washer to prevent electrical shock.
• Turn off both water supply valves.
• Have towels and a shallow pan ready for leftover water.
• Pull the washer forward enough to access the rear and bottom.
• If the washer is full of water, run a drain/spin cycle first if possible.

Replacement steps (typical top-load procedure)

1. Access the drain pump area. Many Kenmore top-load designs allow access by tilting the washer back or removing a lower/front access area.
2. Remove the old hose from the pump. Use pliers to slide the spring clamp back, then twist and pull the hose off the pump outlet.
3. Install the new hose on the pump. Push the hose fully onto the pump outlet, then move the clamp into place over the connection.
4. Route the hose correctly. Follow the original path so it does not rub the belt/pulley area or kink.
5. Reconnect at the standpipe or laundry tub. Insert the hose end into the drain opening and secure it so it cannot pop out.
6. Test for leaks. Restore power, run a short rinse/drain, and check both ends for drips.

Parts that are commonly involved

If your hose is damaged, also check the clamp condition and nearby drain components.

What you may need	What it does	When to replace
Drain hose	Carries water from the pump to the home drain	Cracks, pinholes, soft spots, kinks
Clamp(s)	Seals the hose to the pump/outlet	Rusted, weak tension, won’t hold position
Hose asm - d W11244231	Model-matched drain hose assembly option	When you want a direct-fit replacement

Why it matters

A loose or kinked drain hose can cause leaks, slow draining, or siphoning (washer drains while filling). Correct routing and a tight clamp at the pump connection prevent repeat failures.

Last updated: February 2026

Yes, repairing a Kenmore washer is worth it when the fix restores reliable washing and spinning for less than about half the cost of a comparable new washer. For Kenmore model 11020362813, common repairs like a lid lock, drive belt, or shift actuator often bring the machine back to normal operation without replacing the whole washer.

Quick way to decide (cost vs. benefit)

Use this checklist to make a clear call:

• Repair it if the washer fills, drains, and the tub is solid (no severe rust-through or major leaks)
• Repair it if the issue is a “wear” part (belt, lid lock, actuator, pulley)
• Repair it if the total repair (parts + labor) is under ~50% of a new washer
• Replace it if the tub or transmission area is damaged and the quote is close to a new unit
• Replace it if multiple major systems are failing at once (drain + spin + control)

Common repairs that are usually worth doing

These are frequent, high-impact fixes on top-load Kenmore washers like 11020362813:

Symptom	Likely area	Example part for this model
Won’t start or won’t spin with lid closed	Lid safety system	Washer lid lock W11307244
Weak agitation or no spin	Belt and drive system	Drive belt W11239857
Clicking, won’t shift between agitate and spin	Shifting mechanism	Actuator, shift W11481722
Loud squeal or slipping under load	Pulley wear	Whirlpool washer drive pulley W10721967

Why it matters

A washer that is mechanically sound but stopped by a single failed part is typically a good repair candidate. Fixing a lid lock, belt, or actuator can restore proper spin speed, reduce wet loads, and prevent repeat cycle interruptions.

If you’re seeing an error code

If the washer is displaying an error, match the code to the right repair path before buying parts. We use our Kenmore error code resources to narrow down whether the problem is balance, draining, or motor control related.

• Kenmore 110 vmw top load washer error codes

Last updated: February 2026

A suds saver is an older washer feature that “saves” soapy wash water so it can be reused for another load. It typically drained the wash water into a separate tub next to the washer, then pumped it back in for the next wash. Kenmore washers like model 11020362813 generally do not use a suds saver system.

How a suds saver system works

A classic suds saver setup used a second container (often a laundry tub) and extra plumbing so the washer could redirect wash water.

Common steps:

• The washer drains the wash water into a nearby tub instead of the household drain.
• The wash water sits in the tub between loads.
• The washer pumps that saved water back in for the next load.
• Rinse water is usually sent to the drain (not saved).
• Loads were often washed in order (light to dark) to reuse the cleanest suds first.

What it is not

A suds saver is different from modern “HE” washing and from detergent-related “suds” problems.

Item	What it does	Common on
Suds saver	Reuses wash water by draining to a tub and pumping it back	Older top-load designs
HE washer design	Uses less water and relies on HE detergent	Most modern washers
“Suds” issue	Too much foam from wrong detergent or overdosing	Any washer

Why it matters

Reusing wash water can save water, but it can also redeposit soil, affect cleaning results, and complicate drain and pump operation. On a modern Kenmore washer, focusing on correct detergent type and proper drain performance is usually more important than water reuse.

Related parts that affect draining (not suds saving)

If you are troubleshooting draining or water handling on model 11020362813, these parts are commonly involved:

• Washer drain pump W10919003 (moves water out of the tub)
• Drain hose routing and standpipe height (installation-related)
• Lid lock operation during spin and drain

Last updated: February 2026

A Kenmore washer typically lasts 10 to 15 years with normal household use and basic maintenance. For Kenmore model 11020362813, reaching the high end of that range usually comes down to avoiding overloads, keeping the tub and drain system clean, and fixing wear items early.

What affects washer lifespan the most

• Load size and frequency: frequent heavy loads shorten bearing, belt, and suspension life.
• Drain performance: slow draining strains the pump and can leave odors and residue.
• Spin vibration: out-of-balance loads wear suspension and can damage the drive system.
• Water quality: hard water increases detergent buildup and can affect valves.
• Small failures left unfixed: a minor slip or noise can turn into a bigger repair.

Common “wear parts” that can limit lifespan

If your washer is otherwise in good shape, replacing a worn part can extend service life significantly.

Symptom	Common cause	Example part for model 11020362813
Won’t spin or slips under load	Worn belt or pulley	Drive belt W11239857, whirlpool washer drive pulley W10721967
Lid won’t lock, won’t start/spin	Failed lid lock or strike	Washer lid lock W11307244
Won’t drain or drains slowly	Clogged or failing pump	Washer drain pump W10919003
Loud banging, walking, off-balance	Weak suspension	Damper asm - W11217817

Maintenance steps that help you reach 10 to 15 years

• Run a monthly cleaning cycle (or hot wash) to reduce detergent and soil buildup.
• Use HE detergent and measure carefully; too much soap causes residue and odors.
• Keep loads balanced; mix items and avoid washing one heavy item by itself.
• Check pockets and remove debris to protect the drain pump.
• Level the washer and keep it stable to reduce spin vibration.

Why it matters

Washer lifespan is usually limited by a few high-wear systems (drain, spin, and suspension). Catching early symptoms like slow draining, repeated imbalance, or a slipping spin helps prevent secondary damage and keeps your Kenmore washer running longer.

Last updated: February 2026