Kenmore 11028692701 washer Parts

Kenmore washer model numbers are read left to right: the first 3 digits identify the manufacturer, the next group identifies the base design, and the remaining digits show feature or production variations. For your Kenmore washer model 11028692701, the 110 prefix is the key identifier.

What each section of a Kenmore model number means

Most Kenmore washer model numbers follow this pattern:

• Prefix (first 3 digits): manufacturer code (example: 110)
• Middle digits: base model platform or design family
• Ending digits: version details such as feature package, color, or production change

Quick example using your model

Model number	What to focus on	Why it matters
11028692701	110 (prefix)	Helps match the correct parts diagrams and compatible replacement parts
11028692701	Remaining digits	Narrow down the exact variation so parts like a lid switch or drain pump match

Where to find the model number on the washer

On Kenmore top-load washers like model 11028692701, we typically see the model and serial label under the washer lid.

• Lift the lid and look around the rim of the opening
• Write down the full model number (all digits)
• Record the serial number too (useful when parts changed during production)

For the exact label location and how Sears recommends recording it, use the owner's manual.

Why it matters when ordering parts

A single digit difference can change which parts fit. When you use the full model number, you avoid ordering the wrong items, especially for common repairs like:

• No spin or weak agitation (often tied to the agitator dog 80040)
• Won’t start or won’t spin with the lid closed (often tied to the washer lid switch assembly WP8318084)
• Not draining (often tied to the washer drain pump WP3363394)

Why it matters

Kenmore model numbers are the fastest way to match the correct diagrams, troubleshooting info, and replacement parts to your exact washer configuration, especially when there were mid-series production updates.

Last updated: February 2026

Most Kenmore washers last 10 to 15 years with normal household use. For your Kenmore model 11028692701, routine care (proper loading, leveling, and periodic checks) helps you reach the high end of that range; worn drive and drain components are the most common life-limiters.

Typical lifespan by use level

Use pattern	Typical lifespan	What shortens life fastest
Light (1 to 3 loads/week)	12 to 15 years	Long periods of non-use, corrosion
Average (4 to 7 loads/week)	10 to 13 years	Overloading, poor leveling
Heavy (8+ loads/week)	7 to 10 years	Constant heavy loads, frequent unbalanced spins

What to do to maximize washer life

We recommend these habits for Kenmore top-load washers like model 11028692701:

• Do not overload; loads should move freely during washing.
• Level the washer on a solid floor; an unlevel cabinet increases vibration and wear.
• Use the right amount of detergent; excess suds can stress the drain system.
• Replace inlet hoses every 5 years to reduce the risk of hose failure.
• Keep the lid switch working properly; a failing switch can interrupt cycles and cause repeat restarts.
• Address draining issues early; slow drains can overwork the pump.

Parts that commonly affect longevity

When a washer is “old but worth saving,” these are frequent wear items that restore performance:

• Agitator dog 80040 (agitation problems, weak turnover)
• Coupling 285753A (no agitation or spin, motor runs but basket does not move)
• Washer drain pump WP3363394 (won’t drain, slow drain, grinding noise)
• Washer lid switch assembly WP8318084 (won’t spin or drain with lid closed)

Why it matters

A washer near the end of its lifespan often shows early warning signs (unbalanced spinning, slow draining, weak agitation). Fixing a single worn part can extend usable life for years, especially on a direct-drive style Kenmore washer.

For model-specific care and maintenance intervals, follow the owner's manual.

Last updated: February 2026

To hard reset your Kenmore washer model 11028692701, we recommend a simple power reset first: unplug the washer (or switch off the breaker) for 1 minute, then restore power and try a cycle. This clears many control and cycle interruptions without changing any settings in the timer.

Recommended reset steps (safe for this model)

• Turn the Cycle Control knob to Off.
• Unplug the washer for 60 seconds (or turn off the breaker).
• Plug the washer back in.
• Close the lid fully.
• Select a Drain and Spin or a short wash cycle and pull the knob out to start.
• If the washer was stored or winterized, run a complete cycle with detergent after restoring power and water.

If the washer will not start after a reset

On model 11028692701, the lid must be closed for the washer to run. If the washer still will not agitate, spin, or drain after a power reset, check these common causes:

• Lid not closing or lid strike not aligning
• Failed lid switch (the washer may act “dead” or stop mid-cycle)
• Drain problem (water left in tub can prevent spin)
• Drive system issue (coupler or clutch can stop agitation or spin)

Helpful parts often involved in these symptoms:

Symptom	Common part to check	What it affects
Won’t start or stops when lid opens	Washer lid switch assembly WP8318084	Lid safety circuit
Won’t drain or drains slowly	Washer drain pump WP3363394	Water removal
Motor runs but won’t agitate/spin	Coupling 285753A	Motor-to-transmission drive

Why it matters

A “hard reset” is mainly about restoring normal operation after a power glitch or interrupted cycle. If the washer still will not run, the problem is usually a safety interlock (lid switch), a drain issue, or a mechanical drive component, not a setting that needs clearing.

For cycle-start and stop instructions specific to this washer, use the owner's manual.

Last updated: February 2026

The exact tub capacity (cubic feet) for Kenmore washer model 11028692701 is typically listed on the model’s specification sheet or in the product literature, not in the installation requirements. For washers in this Kenmore 110 top-load design, capacity is commonly in the 3.2 to 3.5 cu. ft. range.

How to confirm the capacity for model 11028692701

We recommend checking the documents tied to your exact model so you get the correct cubic feet rating.

• Look in the Specifications or Features section of the owner's manual.
• Check any model label or tech sheet stored inside the cabinet (often behind the control panel or along the inner cabinet wall).
• If you are measuring the basket yourself, measure the inside diameter and depth of the wash basket (in inches), then convert to cubic feet.
• Use the model number 11028692701 when matching any spec information to avoid mixing similar Kenmore 110 variants.

Quick DIY capacity estimate (measurement method)

If you want a practical estimate, you can calculate basket volume and convert it to cubic feet.

What to measure	What it means	Tip
Basket inside diameter	Width of the usable tub	Measure straight across the inside
Basket depth	Usable depth to the bottom	Measure from rim down to the bottom
Convert to cu. ft.	Final capacity estimate	Divide cubic inches by 1,728

Formula (approx.):

• Cubic inches = 3.1416 × (diameter/2)^2 × depth
• Cubic feet = cubic inches ÷ 1,728

Why it matters

Capacity affects how much laundry you can wash per load, how well items circulate during agitation and spin, and how you should size loads to reduce vibration and out-of-balance conditions.

Related performance tips for this washer style

Even with the right capacity, performance depends on setup and load habits.

• Level the washer to reduce walking and vibration (especially on spin).
• Avoid overloading; pack items loosely for better turnover.
• If the washer struggles to spin or agitate, common wear items include the agitator dog 80040 and coupling 285753A.
• If draining is slow, check the washer drain pump WP3363394.

Last updated: February 2026