Where can I find my Kenmore Elite dishwasher model number?
You can find the model number for your Kenmore Elite dishwasher 63013913011 on the identification (rating) label located inside the dishwasher tub, typically along the inner door edge. The same label also lists the serial number for parts lookup and service records.
Where to look (quick checklist)
- Open the dishwasher door fully.
- Check the left or right inner door frame (the vertical edge of the tub opening).
- Look along the top edge of the tub opening if you do not see it on the sides.
- Find a label that includes Model and Serial.
- Write the number down exactly as shown (all digits).
Why the model number matters
We use the full model number to match the correct Kenmore parts diagrams and ensure you get the right replacement parts (for example, a water inlet valve, drain pump, or door latch assembly) that fit your exact dishwasher configuration.
Model number vs. serial number
| Item | What it tells us | When you need it |
|---|---|---|
| Model number | The exact design and parts for your dishwasher | Ordering parts, checking diagrams, troubleshooting |
| Serial number | The production run and manufacturing details | Service history, identifying production variations |
Tips for reading the label accurately
- Copy the model number digit-for-digit (for this unit, it is 63013913011).
- If the label is hard to read, take a clear photo with the door open and zoom in.
- Keep the model and serial number recorded with your paperwork; the 63013913011 owner's manual also references the identification label location.
Ordering parts once you have the model number
After you confirm the model number, you can order replacement parts from the parts list for Kenmore Elite 63013913011, or search by model on Sears PartsDirect.
Last updated: February 2026
What does red lock mean on a dishwasher?
On a Kenmore Elite dishwasher model 63013913011, a red lock (often shown as a padlock icon) means the control lock or child lock is activated, so the buttons will not respond and the dishwasher may not start. Use the steps in the 63013913011 owner's manual to turn the lock off.
How to turn off the red lock (control lock)
We recommend using the exact button sequence listed for your console, but these steps solve most lockouts:
- Press and hold the Control Lock or Lock key for about 3 seconds.
- If your model uses a combo, press and hold the heated dry or sanitize option (whichever is labeled for lock) for about 3 seconds.
- Close the door fully, then try selecting a cycle and pressing Start/Resume.
- If the dishwasher was mid-cycle, use Cancel/Drain (if available), then reselect a cycle.
- If the console is still unresponsive, turn power off at the breaker for 1 minute, restore power, then try unlocking again.
What to check if the dishwasher still will not start
The manual troubleshooting chart for this model family lists several common “no start” causes, including a door that is not latched and a lock feature being active. Use this quick checklist:
- Door is fully closed and latched (a slightly open door can prevent operation).
- Delay start is not selected.
- Water supply valve under the sink is turned on.
- House power is on (breaker not tripped).
- No standing water from a previous cycle; if needed, run Cancel/Drain.
Quick symptom guide
| What you see | What it usually means | What to do |
|---|---|---|
| Red lock icon lit | Control lock is on | Hold the lock key 3 seconds (per manual) |
| Buttons beep but nothing starts | Door not latched or cycle not selected first | Latch door, select cycle, press Start/Resume |
| No lights on console | Power issue or door not closed (top-control models light only when open) | Check breaker, open door to view controls |
Why it matters
The control lock is a safety and convenience feature; it prevents accidental cycle changes and helps keep children from starting the dishwasher or changing settings mid-cycle.
If the lock turns on repeatedly or the keypad behaves erratically, a failing switch or control can be involved. For parts and diagrams for model 63013913011, use the parts list on this page or search by model at Sears PartsDirect.
Last updated: February 2026
How to hard reset a Kenmore dishwasher?
To hard reset your Kenmore Elite dishwasher model 63013913011, cancel the current cycle: open the door, press and hold CANCEL until the WASHING light goes out, then close the door and wait about 1 minute for it to drain. The COMPLETE light indicates the reset finished; see the owner's manual.
Reset options (what to use and when)
- Cycle cancel/reset (most common): Use when the dishwasher is stuck mid-cycle or you want to start over.
- Power cycle: Turn the dishwasher off with POWER, then back on; use after a cancel/reset when changing cycles.
- Breaker reset (hard power reset): Turn the circuit breaker off for 1 minute, then on; use if the control panel is unresponsive.
- Door reset: Make sure the door is fully latched; an unlatched door can look like a “frozen” control.
Step-by-step: cancel/reset (model 63013913011)
- Open the door.
- Press and hold CANCEL until the WASHING LED goes out.
- Close the door.
- Wait about 1 minute while the dishwasher drains.
- Confirm the COMPLETE LED is on (reset is done).
- Press POWER off, then POWER on, and select a new wash cycle.
If it still will not reset
- Check for a tripped breaker or blown fuse.
- Confirm Delay start is not set.
- Turn on the hot water supply valve under the sink.
- Verify the door latch is engaging; a failed latch can prevent starting.
- If the unit will not respond to any buttons, inspect the dishwasher on/off switch 00611295 and wiring connections.
Quick comparison
| Reset method | What it clears | Typical time |
|---|---|---|
| CANCEL (cycle reset) | Current cycle and drain state | ~1 minute |
| POWER off/on | Control state after reset | 5 to 10 seconds |
| Breaker off/on | Full control reboot | ~1 minute |
Why it matters
A proper reset clears a stuck cycle and forces a drain, which helps prevent standing water, improves troubleshooting accuracy, and lets you restart with the correct cycle and options.
For replacement parts for model 63013913011, order from the parts list for this model or search by model number on Sears PartsDirect.
Last updated: February 2026
Why does my Kenmore dishwasher take so long?
Your Kenmore Elite dishwasher model 63013913011 runs long when incoming water is not warm enough, the load is heavily soiled, or selected options add heat and wash time. The control can also extend the cycle while it heats water to the target temperature.
What to check first
- Run the hot water at the sink until it is fully hot before starting.
- Confirm the dishwasher is connected to a hot water supply (not a cold line).
- Use a shorter cycle for lightly soiled loads; heavy or “smart” cycles run longer by design.
- Turn off time-adding options when you do not need them.
- Make sure the spray arms spin freely and are not blocked by tall items.
- Clean spray arm holes and the filter area so water flow stays strong.
Options and conditions that add time
The cycle time changes based on soil and water conditions, and some options are designed to extend the wash. For example, TurboClean can add about 20 minutes.
| Setting or condition | What it does | Time impact |
|---|---|---|
| TurboClean option | Boosts cleaning on tough soil (lower rack) | Adds about 20 minutes |
| Sanitizing cycles/options | Heats water longer for sanitizing performance | Adds time |
| Cool incoming water | Dishwasher heats longer before advancing | Adds significant time |
| Heavy soil / poor circulation | Sensing extends wash for better cleaning | Adds time |
When a part is likely involved
If cycles stay unusually long even with hot incoming water and no extra options, a fill, drain, or sensing issue can slow progress.
Common checks for this model:
- Slow fill: dishwasher water inlet valve 00622058
- Poor draining: drain pump 00611332 or a restricted drain hose
- Water clarity sensing extending the cycle: sensor 00611323
Why it matters
Long cycles usually mean the dishwasher is compensating for temperature, soil, or water movement problems. Correcting the cause improves cleaning and drying and helps prevent residue and odor.
For cycle and option details specific to model 63013913011, use the owner's manual. You can also search parts by model number on Sears PartsDirect.
Last updated: February 2026





