January 14, 2019

Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

How to replace a dishrack roller on a Kenmore 587-series or Frigidaire dishwasher.
How to replace a dishrack roller on a Kenmore 587-series or Frigidaire dishwasher.

Broken dishrack rollers or wheels can make it hard to slide a rack in and out of a dishwasher. This video shows you how to fix broken rollers or wheels on a Kenmore 587-Series or Frigidaire dishwasher in just a few minutes.

Check out more dishwasher repair help, including troubleshooting advice, step-by-step repair guides and error code charts, on our DIY repair help page.

How to replace the upper dishrack roller

  1. Pull the upper dishrack out of the dishwasher a few inches. Remove each rack stop by pulling down on the bottom tab then pulling the front of the stop outward and sliding the stop up and off the rail.

  2. Pull the dishrack out of the dishwasher and turn it upside down.

  3. Pull off the broken roller.

  4. Snap the new roller on the dishrack.

  5. Slide the upper dishrack back into tracks and reinstall the track stops.

How to replace the lower dishrack roller

  1. Pull out the lower rack and remove the silverware basket.

  2. Turn the dishrack upside down and pull off the broken roller. Use pliers if needed.

  3. Snap the new roller on the rack.

  4. Put the silverware basket back in the dishrack and slide the rack back into the tub.

Check out other repair videos on the Sears PartsDirect YouTube channel. Subscribe and we’ll let you know when we post new videos.

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: broken door spring, damaged or broken door hinge…

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Main cause: damaged rack height adjuster…

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher user interface control

How to replace a dishwasher user interface control

The user interface control houses the selection buttons and display. If it fails, you can't select the cycle and setting…

Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

How to use your dishwasher efficiently

How to use your dishwasher efficiently

Get expert tips on using your dishwasher efficiently to save water and energy.…

How to clean and maintain your dishwasher

How to clean and maintain your dishwasher

Get tips for cleaning and maintaining your dishwasher…

Dishwasher has power but won't run? Could be demo mode

Dishwasher has power but won't run? Could be demo mode

This list shows how to disable the demo mode on a variety of dishwashers.…