Whirlpool
Upright Freezer

Model #EV120FXMQ04 Official Whirlpool upright freezer

Here are the diagrams and repair parts for Whirlpool EV120FXMQ04 upright freezer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes
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Parts List

Showing 10 of 77 parts

Refrigerator Door Switch (replaces W11234536, W11428639, WP1118894, WPC3680310)#12

Liner parts Diagram

Switch

Part #4390513
Replaced by #W11384469
?
Manufacturer substitution
This part replaces 4390513. Substitute parts can look different from the original.
BEST SELLER
In Stock
$23.63 | 
17% OFF 
Phone Price: $28.63
Refrigerator Screw (replaces 489491)#13

Door parts, optional parts (not included) Diagram

Screw

Part #4390669
Replaced by #WP489491
?
Manufacturer substitution
This part replaces 4390669. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
In Stock
$4.39 | 
19% OFF 
Phone Price: $5.39
Refrigerator Screw (replaces W10362924, W11546547, WP489355)#11

Liner parts Diagram

Screw

Part #4357043
Replaced by #W11233072
?
Manufacturer substitution
This part replaces 4357043. Substitute parts can look different from the original.
In Stock
$16.79 | 
11% OFF 
Phone Price: $18.79
Refrigerator Permagum Sealer#NI

Door parts, optional parts (not included) Diagram

Refrigerator permagum sealer

Part #212643
This item is not returnable
In Stock
$50.09 | 
9% OFF 
Phone Price: $55.09
Refrigeration Appliance Door Hinge Bushing (White)#2

Door parts, optional parts (not included) Diagram

Refrigeration appliance door hinge bushing (white)

Part #4390731
This item is not returnable
In Stock
$13.05
Refrigerator Thermostat Sensor Barrier#6

Liner parts Diagram

Barrier

Part #8210246
Replaced by #WP2196003
?
Manufacturer substitution
This part replaces 8210246. Substitute parts can look different from the original.
This item is not returnable
In Stock
$4.69 | 
28% OFF 
MSRP: $6.50
Freezer Evaporator Mounting Screw#15

Unit parts Diagram

Screw

Part #4357223
Replaced by #WP3-24004-109
?
Manufacturer substitution
This part replaces 4357223. Substitute parts can look different from the original.
This item is not returnable
In Stock
$4.39 | 
19% OFF 
Phone Price: $5.39
Refrigerator Leveler#13

Cabinet parts Diagram

Leveler

Part #4390866
Replaced by #W11117769
?
Manufacturer substitution
This part replaces 4390866. Substitute parts can look different from the original.
In Stock
$12.19 | 
14% OFF 
Phone Price: $14.19
Shim#9

Cabinet parts Diagram

Shim

Part #4390489
This item is not returnable
In Stock
$4.89
Terminal Cover#17

Unit parts Diagram

Terminal cover

Part #4356777
In Stock
$55.91

Symptoms common to all freestanding freezers

Choose a symptom to see related freezer repairs.

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, faulty compressor
Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser coils, control failure
Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failure
Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, compressor problems
Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, bad defrost timer
Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-metal thermostat
Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor motor failure
Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket

Repair guides for upright freezers

How to replace a freezer control panel

A freezer control panel that doesn’t show the temperature or respond when you press the buttons could be broken. This DIY repair guide and video show how to replace a freezer control panel in less than 15 minutes.

Repair difficulty
Time required
 15 minutes or less
How to replace a freezer door switch

When the door switch fails, the freezer can’t detect that the door is closed. Follow the steps in this repair guide to replace a defective freezer door switch.

Repair difficulty
Time required
 15 minutes or less
How to replace a freezer thermistor

When the thermistor can’t sense the freezer temperature, the freezer is colder or warmer than the set temperature. Follow these step-by-step instructions to replace a defective freezer thermistor.

Repair difficulty
Time required
 45 minutes or less

Articles and videos common to all freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

August 19, 2022

Are DIY appliance repairs safe?

Are DIY appliance repairs safe?

Find out how to stay safe when repairing your appliances.

August 17, 2021

How to read a wiring schematic video

How to read a wiring schematic video

Learn how to decipher symbols so you can buy the right part for your problem.

December 15, 2014

5 tips for finding food in the freezer faster

5 tips for finding food in the freezer faster

Don't get chapped hands digging through the icy depths. Get organized! Here's how.