April 19, 2023

Freezer symptoms

When your freezer isn't running, it's not cooling or you see excessive frost inside, you'll need to find the cause of the problem. Our symptoms and troubleshooting tips help you diagnose and repair your freezer so it cools properly. You can order parts for your freezer using the search bar at the top of the page. Then, use our freezer repair guides to help you install replacement parts and fix freezer problems.

freestanding freezer

Symptoms common to all freestanding freezers

Choose a symptom to see related freezer repairs.

April 20, 2023

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…

April 20, 2023

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…

April 19, 2023

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…

April 19, 2023

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …

April 19, 2023

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …

April 19, 2023

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…

January 10, 2024

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…

January 18, 2024

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …

upright freezers

Choose a symptom to see related freezer repairs.

April 19, 2023

Main causes: clogged or frozen defrost drain tube…

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

Wiring schematic symbols explained video

Wiring schematic symbols explained video

Learn some of the most common symbols found in a wiring diagram and what they mean.…

How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…