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Upright Freezer: Why does my freezer have a sheet of ice at the bottom?
In an upright freezer with automatic defrost, a defrost drain tube clogged with ice or gunk can cause water to puddle at the bottom of the freezer, where it forms a sheet of ice. Clear the drain tube to fix this problem.
A sheet of ice in the bottom of the freezer can be caused by a temporary power outage in a manually defrosting freezer. Water will puddle at the bottom of the freezer when ice and frost melts inside the freezer. A sheet of ice at the bottom of the freezer will form when power is restored and the puddle freezes. Defrost the freezer to get rid of the sheet of ice in the bottom of the freezer.
THESE REPAIRS MAY HELP SOLVE YOUR UPRIGHT FREEZER PROBLEM
Clean the freezer defrost drain tube
As part of the defrost cycle, the defrost drain tube transfers water that condenses in the evaporator drip tray to the drip pan near the compressor, where the water evaporates. Because it's directly under the evaporator, the defrost drain tube can freeze or clog. Pour hot water down the defrost drain tube to clear it.
Clean the freezer defrost drain tube
Find the required part specific to your product.
Most common symptoms to help you fix your freestanding freezers
Choose a symptom to see related freezer repairs.
Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…
Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…
Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …
Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…
Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …
Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…
Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …
Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…
Repair guides for upright freezers
How to replace a freezer electronic control board
The electronic control board manages the compressor to control freezer temperature. Replace the control board using the…
Repair difficulty
Time required
45 minutes or less
How to replace a freezer thermistor
When the thermistor can’t sense the freezer temperature, the freezer is colder or warmer than the set temperature. Follo…
Repair difficulty
Time required
45 minutes or less
How to replace a freezer door switch
When the door switch fails, the freezer can’t detect that the door is closed. Follow the steps in this repair guide to r…
Repair difficulty
Time required
15 minutes or less
Effective articles & videos to help repair your freestanding freezers
Use the advice and tips in these articles and videos to get the most out of your freezer.
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