LG LFXS28968S/11 refrigerator Parts

Common freezer problems on the LG LFXS28968S usually come down to cooling being disabled (Demo Mode), temperatures running too warm from airflow or door-seal issues, or frost buildup from frequent door openings. We start by confirming settings, airflow, and door closure using the owner's manual.

Most common freezer symptoms (and what they usually mean)

• Freezer not freezing but refrigerator is cold: cooling system or control issue; also confirm Demo Mode is off.
• Freezer too warm: blocked air vents, doors opened too often, hot food load, or room temperature too high.
• Frost or ice crystals on food/packages: moisture entering from frequent door openings or a door not sealing.
• Ice maker slow or not making ice: freezer temperature set too warm (target is 0°F), door not closing fully, or water supply issue.

Quick checks we recommend first

1. Check for Demo Mode: Press and hold Refrigerator and Ice Plus for 5 seconds until you hear a beep and the temperature display returns.
2. Confirm temperature settings: Set the freezer to 0°F, then give it time to stabilize.
3. Clear blocked vents: Move packages away from interior air vents so cold air can circulate.
4. Limit door openings: Long or frequent openings add warm, humid air and drive frost and temperature swings.
5. Verify doors seal and close: Look for gaps, torn gasket areas, or doors popping open.

What to do based on what you see

What you notice	Likely cause	Best next step
No cooling in both sections	Demo Mode or control set to OFF (some models)	Disable Demo Mode; confirm controls are ON
Freezer warm after install	Normal pull-down time	Allow up to 24 hours
Frost on outside of packages	Humid air entering	Reduce door openings; check gasket
Ice maker not producing	Freezer above 0°F or door not fully closed	Set to 0°F; fix door seal/closure

Parts that commonly relate to freezer and ice issues

If your checks point to a component problem, these model-matched parts are often involved:

• LG refrigerator ice maker AEQ73110210 (no ice production)
• LG refrigerator water inlet valve AJU72992601 (no water to ice maker)
• Refrigerator temperature sensor 6500JB2002X (temperature regulation problems)

Why it matters

A freezer that runs warm or frosts up forces longer run times, can spoil food, and often causes ice maker complaints. Fixing airflow and door sealing first prevents unnecessary part replacement and restores stable temperatures.

Last updated: February 2026

The LG LFXS28968S is a standard-depth French door, bottom-freezer refrigerator that measures 35 3/4 inches wide. For planning delivery and fit, use the installation dimensions in the owner's manual, including depth and height clearances.

Key dimensions for LG LFXS28968S

These are the main cabinet and door-clearance measurements used for installation:

• Width: 35 3/4 in (908 mm)
• Height to top of case: 68 3/8 in (1737 mm)
• Height to top of hinge: 69 3/4 in (1772 mm)
• Depth without handle: 33 3/4 in (857 mm)
• Depth with handle: 36 1/4 in (921 mm)
• Depth without door: 29 7/8 in (759 mm)

Clearance you should plan for

Proper clearance helps the LG refrigerator cool efficiently and lets the French doors and freezer drawer open fully.

• Front clearance (door swing space): 24 in (610 mm)
• Back clearance (airflow and connections): 2 in (50.8 mm)
• Leave extra room if your water line, shutoff valve, or power outlet sits directly behind the unit.

Quick sizing table (most-used measurements)

Measurement	Size
Width	35 3/4 in
Height (to hinge)	69 3/4 in
Depth (with handle)	36 1/4 in
Depth (without handle)	33 3/4 in

Why it matters

Getting the size right prevents delivery surprises, door interference, and restricted airflow that can raise energy use and reduce cooling performance. If your opening is tight, the manual also covers removing doors and handles to move the refrigerator through narrow spaces.

Last updated: February 2026

A bottom leak on an LG LFXS28968S is most often caused by a defrost drain that’s clogged or frozen, which lets defrost water overflow and run down to the bottom of the cabinet. Less commonly, the leak comes from the water supply system for the dispenser and ice maker.

Quick checks we recommend first

• Look for water under the crisper drawers (points to a defrost drain issue).
• Check for ice buildup on the freezer floor or near the rear panel (also points to the drain).
• Inspect the water filter area and dispenser line for drips.
• Pull the refrigerator slightly forward and look for water near the rear (could be drain pan overflow or a supply leak).
• If the ice maker was turned OFF for hours, empty the ice bin to prevent melting and leaking at the dispenser.

How to fix the most common cause: clogged defrost drain

1. Unplug the refrigerator.
2. Remove items from the lower refrigerator section and check for standing water.
3. Carefully melt any visible ice around the drain area using warm water (not boiling).
4. Flush the drain with warm water until it flows freely to the drain pan.
5. Reinstall panels and restore power.

If you want model-specific access and diagrams, use the owner's manual.

Water and ice system leak causes (dispenser, ice maker)

If the leak is near the front, under the left door, or you see dripping after dispensing, focus on the dispenser and water supply components.

• A seeping valve can slowly feed water into lines and cause puddles.
• A dispenser switch can stick and contribute to unexpected dispensing behavior.
• A loose line connection can drip only when the ice maker fills.

Helpful parts for this model include:

Symptom	What to check	Related part for LFXS28968S
Puddle near back/bottom	Water inlet valve seepage	LG refrigerator water inlet valve AJU72992601
Drips or odd dispenser behavior	Dispenser switch	LG refrigerator dispenser switch 6600JB3001C
Water around ice area	Ice maker fill and bin area	LG refrigerator ice maker AEQ73110210

Why it matters

A drain overflow can lead to recurring puddles and ice buildup, while a water supply leak can waste water and eventually affect ice maker and dispenser performance.

For prevention tips, we recommend how to prevent water dispenser and ice maker problems.

Last updated: February 2026