- Kenmore refrigerator water filters
- Whirlpool refrigerator water filters
- Samsung refrigerator water filters
- GE refrigerator water filters
- LG refrigerator water filters
- Frigidaire refrigerator water filters
- KitchenAid refrigerator water filters
- Maytag refrigerator water filters
- Kenmore Elite refrigerator water filters
- Estate refrigerator water filters
- GE Profile refrigerator water filters
- Amana refrigerator water filters
- Bosch refrigerator water filters
- Dacor refrigerator water filters
- Electrolux refrigerator water filters
Top DIY repair help
View All Repair Categories
Appliances
Lawn & Garden
Power Tools
Home Improvement
Sports & Leisure
Heating & Cooling
GE water softener
These error code explanations can help you diagnose a problem with your GE water softener. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for water softeners, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your water softener.
Error Codes
Error Code
E1, E3 or E4
Condition
Valve motor failure
Check / Repair
If the valve motor doesn't run, unplug the water softener and check the valve motor wire harness for damage or a loose connection. Reconnect the valve motor wire harness if disconnected. Replace the valve motor wire harness if damaged. If the motor runs but the rotor valve doesn't move, the problem could be a defective motor or a locked-up rotor valve. Replace the valve motor if defective. Replace the rotor valve if it's locked up. If the motor runs and spins the rotor valve constantly, the position switch may be defective. Replace the position switch if it doesn't detect the rotor valve position.
Possible Parts Required
Valve motor, Wire harness, Position switch, and Rotary valve
Error Code
E5
Condition
Defective timer
Check / Repair
Unplug the water softener for 1 minute and then reconnect power to reset the timer. If the error code returns, unplug the water softener and reconnect any loose wires on the timer. Replace the wire harness if damaged. Replace the timer if the wire harness is okay.
Possible Parts Required
Timer, Wire harness
How-to Help
Symptoms for water softeners
Choose a symptom to see related water softener repairs.
Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals…
Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed…
Main causes: faulty brine valve assembly, bad rotor valve…
Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi…
Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank…
Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, fai…
Main causes: lack of electrical power, bad power transformer, faulty timer…
Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals…
Repair guides for water softeners
These step-by-step repair guides will help you safely fix what’s broken on your water softener.
How to replace a water softener valve motor
The valve motor rotates the valve rotor to operate the water softener. If the water softener valve motor fails, follow t…
Repair time and Difficulty
30 minutes or less
How to replace a water softener timer
The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you pus…
Repair time and Difficulty
15 minutes or less
How to replace a water softener venturi
The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow…
Repair time and Difficulty
15 minutes or less
Articles and videos for water softeners
Use the advice and tips in these articles and videos to get the most out of your water softener.
Get answers to frequently asked questions about Sears and Sears PartsDirect.…
Learn how a water softener works to provide your home with soft water.…
Follow these easy steps to clear error codes from your water softener.…