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Dryer Drum Support Roller DC97-16782A

★★★★★★★★★★
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Part #DC97-16782A

Online price
$56.19 | 
15% OFF 
Was: $66.19
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60-day return policy
This part fits

Part Information

This drum support roller (part number DC97-16782A) is for dryers.

Drum support roller DC97-16782A holds the drum in place while the drum rotates on the support wheels.

Unplug the dryer before installing this part. Wear work gloves to protect your hands.

Reviews

1-8 of 12 reviews
Rhys
Schenectady, NYReviews 1Votes 0
★★★★★★★★★★
• 1 year ago
Rhys• 1 year ago
Exact Match

Exact match to the rollers from my Samsung. Installation is a little touchy as the back panel of the dryer is thin and these are installed with enough torque to bend the back plate. Best bet is to install them, then check alignment and fix as needed.

Reviews 3Votes 0
★★★★★★★★★★
• 2 years ago
• 2 years ago
Noisy Dryer Fix

The part arrived earlier than originally scheduled and with the help of a YouTube video, I was able to install it and it corrected the problem (along with a new belt and idler pulley).

Mia D
Tacoma, WAReviews 3Votes 2
★★★★★★★★★★
• 2 years ago
Mia D• 2 years ago
Works like a charm

Our Samsung dryer began making a terrible high pitched squeaking sound while running and it recently fell out of warranty. We pulled it apart and believed the problem to be with one of its roller wheels, however we also noticed a collection of black rubber under the belt and pulley. We decided to replace the faulty roller, the assembly roller from the pulley, and the drum belt all at the same time to prevent having to fix it again in a few months. Pulling everything apart and putting it back together did take a couple of hours, which is understandable. This isn't something we've ever tried to fix before, but everything is working superbly now. We've used the dryer at least a dozen times since replacing everything and it runs like it's brand new. I love having my dryer back.

I appreciate Sears for operating during the peak of the Covid chaos. I looked elsewhere online for parts to compare deals, but those other businesses would not be able to ship for over a month at the earliest and their item descriptions made me unsure if the parts were dependable anyways. I was called back to work full time when our machine broke so not having a proper dryer for my work clothes was a total headache. My only complaint throughout this process is with the local branch of the shipping company we tried to express ship the items through, but that was entirely out of Sears' control. Thank you for saving the day, Sears!

Paul Ferrise
Reviews 1Votes 0
★★★★★★★★★★
• 2 years ago
Paul Ferrise• 2 years ago
Smooth Process

The end to end process was perfect. Looked up the part, ordered and delivered as indicated. No issue at all. The part itself is just a replacement to the original that failed quite quickly on my Samsung dryer for some reason, but thanks to Sears direct, we were able to switch them out in little time.

ropaswan
Memphis TNReviews 2Votes 0
★★★★★★★★★★
• 2 years ago
ropaswan• 2 years ago
Perfect replacement! Buy two!

Exact replacement for the old one that fell apart. It was recommended to replace them in pairs, which I concur with, especially if doing the rear rollers, since they require more disassembly to install; you don’t want to have to do it twice.

Renae
North CarolinaReviews 2Votes 0
★★★★★★★★★★
• 3 years ago
Renae• 3 years ago
All good

Fit my dryer perfectly. Everything's working great.

Response from Sears PartsDirect:
SHS Social Care • 2 years ago

Thank you so much for taking the time to share your experience with us. We are glad to hear that it fit perfectly and the part is working great. Thank you for this feedback!

Ed68
Muncie IndianaReviews 1Votes 0
★★★★★★★★★★
• 3 years ago
Ed68• 3 years ago
It is easy to install

It took us 25 minutes because it was the front roller

Txdaniel
Palestine TxReviews 1Votes 0
★★★★★★★★★★
• 3 years ago
Txdaniel• 3 years ago
Correct part and quality part

Was easy to install took about 30 min to replace all 4 rollers in my Samsung dryer.

1-8 of 12 reviews