Where is the model number on my KitchenAid refrigerator?
On your KitchenAid KRFC704FBS02 refrigerator, the model number (and serial number) are printed on a label on the inside wall of the refrigerator compartment. Open the fresh food doors and look along the interior side wall for the rating label; it is meant to be readable without moving the appliance.
- Open both refrigerator (fresh food) doors.
- Look on the inside wall of the refrigerator compartment (not the freezer drawer).
- Check the left and right interior side walls at about eye level.
- If you do not see it, look behind the crisper drawers or near the lower side wall area.
- Wipe the area with a damp cloth; labels can be hard to read if dusty.
| Item on the label | What it’s used for |
|---|---|
| Model number | Matching the correct parts list and diagrams |
| Serial number | Identifying the production unit for service history |
| Electrical ratings | Verifying power requirements and safe testing |
We use the model number to match the exact KitchenAid parts that fit your KRFC704FBS02, such as the correct refrigerator water filter, air filter, door gasket, or ice maker assembly. Using the full model number helps avoid ordering a similar looking part that will not mount or connect correctly.
Write the model and serial numbers down exactly as shown (including any letters and numbers) and keep them with your paperwork; the owner's manual also has a spot to record them for future reference.
Last updated: February 2026
How do you reset the filter light on a KRFC704FBS02?
To reset the water filter light on your KitchenAid KRFC704FBS02 bottom-mount refrigerator, touch MAX COOL and MAX ICE at the same time for 3 seconds. The display runs a short countdown, then the “Good” indicator blinks and stays lit when the reset is accepted (see the owner's manual).
- Close the refrigerator doors so the control panel is awake.
- Locate MAX COOL and MAX ICE on the temperature control display.
- Touch and hold MAX COOL + MAX ICE together for 3 seconds.
- Watch for the 3-second countdown on the display.
- Confirm the reset: the Good icon blinks (typically 3 times) and remains on.
Your KRFC704FBS02 uses filter status indicators to prompt replacement and reset:
| Light/message | What it means | What to do |
|---|---|---|
| Order filter (yellow) | Filter is nearing end of life | Plan to replace soon |
| Replace filter (red) | Filter life is used up | Replace the filter, then reset |
| Replace filter flashing while dispensing | Filter is overdue | Replace and reset right away |
If Replace filter stays on after you install a new filter, the reset above is the fix.
Resetting the filter light after a filter change keeps the reminder accurate, helps protect water taste and flow, and prevents the control from continuing to signal “Replace filter” even when the new filter is installed.
- If you are replacing the filter itself, the model-listed filter is the refrigerator cartridge wrap assembly EDR2RXD1.
- For step-by-step filter replacement tips, use how to replace the water filter in a KitchenAid refrigerator.
Last updated: February 2026
How to get KitchenAid replacement parts?
For your KitchenAid KRFC704FBS02 bottom-mount refrigerator, we recommend ordering replacement parts by matching your model number first, then selecting the exact part ID from the parts list for your unit. This helps ensure fit and function for items like filters, gaskets, and ice maker components.
- Confirm the model number on the inside wall of the fresh food compartment: KRFC704FBS02.
- Use the parts list for this model to locate the part by name or symptom.
- Match the part ID (not just a description) before ordering.
- Check whether the part is a consumable (filter) or a repair part (motor, thermistor).
- Use the diagrams to confirm location and quantity.
For model-specific part identification and diagrams, use the owner's manual.
These are examples of parts available for this model that are commonly ordered:
| What you are replacing | What it affects | Example part for this model |
|---|---|---|
| Air filter | Odors in fresh food section | Refrigerator air filter W10311524 |
| Water filter | Water taste, flow, ice quality | Refrigerator cartridge wrap assembly EDR2RXD1 |
| Ice maker | No ice, small batches, odd-shaped cubes | Refrigerator ice maker assembly W11557001 |
| Door gasket | Warm spots, moisture, poor sealing | Refrigerator door gasket (gray) W10917313 |
- Do not order by “looks similar”; always match the part ID.
- If your issue is temperature-related, confirm symptoms before buying sensors; a refrigerator thermistor W11724692 is only helpful when the diagnosis points to a sensing problem.
- If you recently removed doors, recheck water line connections and leveling; loose connections and alignment issues can mimic part failures.
Using the correct KRFC704FBS02 part ID reduces repeat repairs, prevents leaks or fit issues, and helps your refrigerator maintain stable temperatures for food safety and ice production.
Last updated: February 2026
What is the most common problem with KitchenAid refrigerators?
On KitchenAid refrigerators like model KRFC704FBS02, the most common service issues we see are cooling or temperature inconsistency, ice maker and water dispensing problems, and water leaks. These symptoms often trace back to airflow, water supply, or sensor and filter maintenance covered in the owner's manual.
- Temperature too warm or uneven: fresh food warms up, freezer softens, or the unit runs a lot.
- Ice maker not producing enough ice: slow production, hollow or small cubes, or jams.
- Water leaking: water under the unit, in the hinge area, or dripping after dispensing.
- Noisy operation concerns: buzzing, clicking, gurgling, or cracking that can be normal during defrost or ice making.
- Give a new install time: allow 24 hours after installation for full cooling.
- Confirm power and controls: use a grounded 3-prong outlet; make sure controls are turned on.
- Check doors and airflow: bins or food packages can block the doors from closing fully.
- Inspect water supply basics: a partially closed shut-off valve or low pressure can cause small or hollow cubes.
- Rule out a clogged filter: if ice volume improves with the filter removed, replace or reinstall the filter correctly.
| Symptom | Common cause | Best next step |
|---|---|---|
| Fridge too warm | Doors not sealing, warm food load, control settings | Verify door closing and settings in the owner's manual |
| Low ice production | Low water pressure, filter restriction, jam | Clear jam; check shut-off valve; replace filter if needed |
| Leaking water | Loose water line connection, dispenser drip | Tighten connections; flush water system per manual |
| “Too much” running | High-efficiency compressor, hot room, warm food | Confirm room conditions and allow time to stabilize |
If troubleshooting points to a maintenance or sensor issue, these model-compatible parts are often involved:
- Refrigerator air filter W10311524 (odor control and airflow freshness)
- Refrigerator cartridge wrap assembly EDR2RXD1 (water filtration)
- Refrigerator thermistor W11724692 (temperature sensing)
- Refrigerator ice maker assembly W11557001 (ice production)
Temperature swings can shorten food life, and water system restrictions can reduce ice output and cause dispenser dripping. Catching door-seal, filter, and water-supply issues early helps your KRFC704FBS02 cool more consistently and run more efficiently.
Last updated: February 2026





