Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number

GE ZBD6920D00SS dishwasher Parts

Here are the diagrams and repair parts for GE ZBD6920D00SS dishwasher, as well as links to manuals and error code tables, if available.

GE ZBD6920D00SS dishwasher
By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for ZBD6920D00SS Dishwasher

  • G.e. Dishwasher Lower Dishrack for GE ZBD6920D00SS - Part WD28X25960

    Lower rack assembly diagram

    Dishwasher Dishrack, Lower

    Part #WD28X10377

    Replaced by #WD28X25960

    Info Icon
    Manufacturer substitution
    This part replaces WD28X10377. Substitute parts can look different from the original.
    In Stock
    $165.90
    7% OFF Phone Price : $177.90Info Icon
    Minus Item
    Qty
    Plus Item
  • Dishwasher Door Hinge Arm, Left for GE ZBD6920D00SS - Part WD14X10046

    Escutcheon & door assembly diagram

    Arm Hinge, Left

    Part #WD14X10048

    Replaced by #WD14X10046

    Info Icon
    Manufacturer substitution
    This part replaces WD14X10048. Substitute parts can look different from the original.
    In Stock
    $93.27
    12% OFF Was : $105.68Info Icon
    Minus Item
    Qty
    Plus Item
  • Arm Hinge, Right for GE ZBD6920D00SS - Part WD14X10047

    Escutcheon & door assembly diagram

    Arm Hinge Right Hand

    Part #WD14X10049

    Replaced by #WD14X10047

    Info Icon
    Manufacturer substitution
    This part replaces WD14X10049. Substitute parts can look different from the original.
    In Stock
    $194.89
    Minus Item
    Qty
    Plus Item
  • Dishwasher High-limit Thermostat for GE ZBD6920D00SS - Part WD01X10420

    Body parts diagram

    Thermostat

    Part #WD01X10512

    Replaced by #WD01X10420

    Info Icon
    Manufacturer substitution
    This part replaces WD01X10512. Substitute parts can look different from the original.
    In Stock
    $133.19
    8% OFF Phone Price : $145.19Info Icon
    Minus Item
    Qty
    Plus Item
  • Dishwasher Dishrack, Upper for GE ZBD6920D00SS - Part WD28X10413

    Upper rack assembly diagram

    Rack Fixed A

    Part #WD28X10297

    Replaced by #WD28X10413

    Info Icon
    Manufacturer substitution
    This part replaces WD28X10297. Substitute parts can look different from the original.
    In Stock
    $290.60
    25% OFF Was : $386.46Info Icon
    Minus Item
    Qty
    Plus Item
  • Dishwasher Leveling Leg for GE ZBD6920D00SS - Part WD2X320

    Body parts diagram

    Leveling Leg

    Part #WD02X0320

    Replaced by #WD2X320

    Info Icon
    Manufacturer substitution
    This part replaces WD02X0320. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $21.73
    22% OFF Phone Price : $27.73Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Hose Clamp Kit for GE ZBD6920D00SS - Part WH1X2036

    Body parts diagram

    Hose Clamp

    Part #WH01X2036

    Replaced by #WH1X2036

    Info Icon
    Manufacturer substitution
    This part replaces WH01X2036. Substitute parts can look different from the original.
    In Stock
    $16.14
    11% OFF Phone Price : $18.14Info Icon
    Minus Item
    Qty
    Plus Item
  • Complete Console for GE ZBD6920D00SS - Part WD27X10377

    Escutcheon & door assembly diagram

    Complete Console

    Part #WD27X10383

    Replaced by #WD27X10377

    Info Icon
    Manufacturer substitution
    This part replaces WD27X10383. Substitute parts can look different from the original.
    In Stock
    $121.14
    9% OFF Phone Price : $133.14Info Icon
    Minus Item
    Qty
    Plus Item
  • Dishwasher Lower Spray Arm Hub Nut for GE ZBD6920D00SS - Part WD12X10061

    Motor-pump mechanism diagram

    Dishwasher Lower Spray Arm Hub Nut

    Part #WD12X10061

    The manufacturer no longer makes this part, and there's no substitute part

  • Dishwasher Vent Cover for GE ZBD6920D00SS - Part WD12X10127

    Escutcheon & door assembly diagram

    Dishwasher Vent Cover

    Part #WD12X10127

    The manufacturer no longer makes this part, and there's no substitute part

GE Dishwasher ZBD6920D00SS FAQs

A GE dishwasher typically lasts 10 to 12 years. For the GE ZBD6920D00SS, regular cleaning and correct installation practices help you reach that range by reducing leaks, drain problems, and pump strain; see the ZBD6920D00SS owner's manual for model-specific care guidance.

Typical lifespan and what changes it

Most dishwashers fail early due to water leaks, poor draining, or overheating. These factors have the biggest impact on service life:

  • Cleaning the filter and sump area regularly
  • Avoiding overloading and blocking spray arms
  • Using the right detergent amount (too much can cause excess suds)
  • Fixing small leaks quickly (door seal and tub gasket issues)
  • Keeping the drain path clear so the drain pump is not overworked

Parts that commonly affect longevity

If performance drops, these parts are often involved on many GE dishwashers, including the ZBD6920D00SS:

Symptom Common area to check Example part for this model
Water on floor Door sealing surfaces Dishwasher door seal WD08X10055
Musty odor, debris left behind Filtration Dishwasher filter (WD22X10077 or WD12X10109)
Won’t drain or drains slowly Drain system Dishwasher drain pump (WD26X10048)

Why installation matters for lifespan

A dishwasher that is hard to remove or has stressed hoses and wiring is more likely to develop leaks or electrical issues over time. GE installation guidance also emphasizes planning for future service access; review the ZBD6920D00SS installation guide if you are reinstalling or replacing the unit.

Quick maintenance schedule we recommend

  • Weekly: Check for large debris in the bottom and confirm spray arms spin freely
  • Monthly: Clean the filter area and run a dishwasher cleaner cycle
  • Every 3 to 6 months: Inspect the door seal for flattening, tears, or gaps
  • Anytime: Address draining issues immediately to protect the pump and motor

Last updated: January 2026

The most common problems we see with GE dishwashers like model ZBD6920D00SS are drain and start issues: water not draining because of a clogged filter or drain path, or the unit not running because the door is not fully latched or a control-related fault stops the cycle. Use the ZBD6920D00SS installation guide to confirm the drain setup is correct.

Most common issues (and what to check first)

  • Not draining or draining slowly: check the filter area for debris and confirm the drain hose is not kinked.
  • Won’t start: confirm the door closes firmly and the cycle is actually selected.
  • Leaks: inspect the door sealing surfaces and look for water tracks at the bottom corners.
  • Poor cleaning: check spray arm holes for clogs and avoid blocking the spray path with tall items.
  • Error codes or beeping: use the GE electronic dishwasher error codes reference to match symptoms to likely causes.

Drain problems are the #1 repeat offender

GE’s install requirements matter because an incorrect drain connection can cause chronic “won’t drain” complaints.

Key drain setup points to verify:

  • If the drain hose connects to a waste tee or disposer lower than 18 inches above the floor, an air gap must be used.
  • If no air gap is used, the drain hose typically needs a high drain loop (32 inches minimum) secured under the countertop.
  • The drain hose connection at the pump outlet must be fully seated and clamped securely.
Symptom Most likely area Fastest first check
Standing water in tub Filter, drain hose, drain path Clean filter area; check hose routing
Hums but won’t drain Drain pump or blockage Listen for pump; check for clogs
Intermittent drain issues Drain loop or air gap Verify loop height or air gap use

Parts that commonly relate to these symptoms

If you’re seeing leaks or drain complaints on ZBD6920D00SS, these model-matched parts are often involved:

Why it matters

Drain and start problems often look like “the dishwasher is bad,” but they’re usually caused by a blocked filter, a restricted drain hose, or an incorrect drain connection height. Fixing the root cause prevents repeat clogs, odors, and water left in the tub.

Last updated: January 2026

The H20 error on a GE ZBD6920D00SS dishwasher means the dishwasher is not filling with enough water (or any water) during the timed fill portion of the cycle. Restoring proper water supply, water temperature, and a clear fill path typically clears the error; see the ZBD6920D00SS installation guide for fill and wet-test checks.

What to check first (fast, no tools)

  • Confirm the water supply valve under the sink is fully open.
  • Make sure the door is fully closed and latched; the unit may not fill if it is not latched.
  • Run the hot water at the sink until it is hot; incoming water should be 120°F to 150°F for best performance.
  • Check the water supply line to the dishwasher for kinks or crushing.
  • If the dishwasher was just installed, verify water and power are turned on, then run a quick wet test.

During installation and testing, GE calls out several conditions that can prevent proper filling:

What you see Likely cause What to do
No water enters at all Door not latched, water off Latch door, open supply valve, retry cycle
Slow fill or H20 returns Low supply pressure, kinked line Straighten line, confirm strong flow at shutoff
Poor wash results with H20 Water not hot enough Purge hot line; target 120°F to 150°F

When a part may be involved

If the supply valve is open and the line is not kinked but the dishwasher still will not fill, the issue is often in the fill path (such as a restricted funnel or related inlet components). For this model, the funnel WD49X25081 is one fill-path part that can be inspected for blockage during service.

Why it matters

A dishwasher that cannot reach the correct fill level will not circulate water correctly, which leads to poor cleaning and can stop the cycle early. Correct fill and proper incoming water temperature are also key to preventing repeat error codes.

For code interpretation and next-step troubleshooting, we also use the GE electronic dishwasher error codes reference.

Last updated: January 2026

No. GE dishwashers are not all the same size; most built-in models are designed for a standard 24-inch-wide cabinet opening, but compact 18-inch models and some custom-panel designs can change the required depth and clearances. For your GE ZBD6920D00SS, confirm the exact cutout requirements in the ZBD6920D00SS installation guide.

What “standard size” usually means for GE built-in dishwashers

Most built-in GE dishwashers are made to fit a typical kitchen opening, but the exact fit depends on height, depth, and door clearance.

Common planning targets:

  • Opening width: typically 24 inches for full-size built-in units
  • Opening depth: typically at least 24 inches
  • Opening height: typically around 34-1/2 inches from floor to underside of countertop
  • Front clearance: allow enough space for the door to open fully

ZBD6920D00SS fit basics (what to check before you buy or install)

The installation instructions for this GE built-in platform call out these enclosure requirements as the baseline:

  • Rough opening at least 24 inches deep and 24 inches wide
  • Opening height approximately 34-1/2 inches (floor to underside of countertop)
  • Back wall area should be free of pipes or wires in the required zone
  • Drain hose length should be kept within the stated limit for proper drainage

Quick reference table

Fit item Typical built-in target What to do for ZBD6920D00SS
Cabinet width 24 in Measure opening; compare to guide
Cabinet depth 24 in minimum Confirm depth and door clearance
Cabinet height ~34-1/2 in Verify level floor and countertop height

Why GE dishwashers can vary in size

Even when the cabinet opening is “standard,” these factors can change the real-world fit:

  • Compact (18-inch) models for smaller kitchens
  • Custom front panel models that use a template and hardware kit
  • Depth differences based on door style, handle, and panel thickness
  • Installation method (anchoring, leveling legs, toe panel setup)

Why it matters

A dishwasher that is “almost” the right size can still bind on the countertop, sit proud of the cabinets, or have a door that cannot open fully. Verifying the enclosure dimensions first prevents installation delays and helps avoid drain hose, electrical, and plumbing routing problems.

Last updated: January 2026

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Main cause: damaged rack height adjuster…

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Repair time and Difficulty

 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Repair time and Difficulty

 15 minutes or less
How to replace a dishwasher control panel

How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

What's a turbidity sensor, and how does it affect wash quality?

What's a turbidity sensor, and how does it affect wash quality?

Your dishwasher’s secret weapon? A turbidity sensor. Find out what it does, how it boosts wash quality, and what to do i…

Dishwasher not drying dishes video

Dishwasher not drying dishes video

Find out why your dishes are still wet even after the dishwasher cycle has finished.…

Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

It only takes a few minutes to get your dishrack sliding easily again.…

Parts & More

Canister Vacuum
Chipper/Shredder
Electric Range
Elliptical Machine
Garage Door Opener
Gas Range
Gas Walk-Behind Mower
Gas Water Heater
Home
Miter Saw
Parts
Portable Air Conditioner
Room Air Conditioner
Slow Cooker
Snowblower Attachment
Top-Mount Refrigerator
Washer