GE electronic dishwasher error codes

GE

These error code explanations can help you diagnose a problem with your GE electronic model dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dishwasher.

Error Code
Condition
DIY advice
C1

Drain time exceeded 2 minutes

Check/Repair

Clear clogs from the sink drain. Unplug the dishwasher and clear clogs from the dishwasher drain hose. If the drain hose is damaged, replace it. Check the drain pump for a clog or damage. If the drain pump is damaged, replace it.

How-to help
Possible parts
Drain pump, Drain hose
C2

Drain time exceeded 7 minutes

Check/Repair

Clear clogs from the sink drain. Unplug the dishwasher and clear clogs from the dishwasher drain hose. If the drain hose is damaged, replace it. Check the drain pump for a clog or damage. If the drain pump is damaged, replace it.

How-to help
Possible parts
Drain pump, Drain hose
C3

Won't drain

Check/Repair

Clear clogs from the sink drain. Unplug the dishwasher and clear clogs from the dishwasher drain hose. If the drain hose is damaged, replace it. Check the drain pump for a clog or damage. If the drain pump is damaged, replace it.

How-to help
Possible parts
Drain pump, Drain hose
C4

Dishwasher overfilled

Check/Repair

Cancel the cycle and if the dishwasher doesn't then drain, do the troubleshooting for the C3 (Won't drain) error code. If the dishwasher drains when you cancel the cycle, check for an item stuck under the overfill float. Unplug the dishwasher and check the overfill float switch for damage. Replace the overfill float switch if damaged.

How-to help
Possible parts
Overfill float switch, Drain pump, Drain hose
C5

Drain time is too short (Dishwasher is underfilled)

Check/Repair

Make sure that the water supply for the dishwasher is fully open. Check the overfill float switch to see if it's stuck in the up position, which would keep the dishwasher from filling properly. Unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the inlet water valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the inlet water valve and secure any loose connections. If the water valve won't open when activated, replace it.

How-to help
Possible parts
Overfill float switch, Inlet water valve
C6

Water temperature too low

Check/Repair

Run the hot tap at the kitchen sink for 1 minute and then fill a glass with the hot tap water. Measure the water temperature with an accurate thermometer. If the water temperature is less than 120 degrees, adjust the water heater setting. Adjust the water temperature setting in small increments to prevent scalding. If the supply water temperature is normal, the temperature sensor or electronic control board might have failed.

How-to help
Possible parts
Water temperature sensor, Electronic control board
C7

Water temperature sensor is defective

Check/Repair

Unplug the dishwasher for 3 minutes to reset the electronic control board. Restore power. If the code returns, unplug the dishwasher and secure any loose wire connections on the water temperature sensor. If the wiring connections are secure, replace the water temperature sensor. If the problem persists, replace the electronic control board.

How-to help
Possible parts
Water temperature sensor, Electronic control board
C8

Detergent dispenser cover is blocked

Check/Repair

Remove the obstruction from the dispenser cover. Close the dispenser cover and restart the dishwasher. After 30 seconds, check whether the cover has opened. If the dispenser cover won't open properly or the detergent dispenser is damaged, replace the detergent dispenser.

How-to help
Possible parts
Detergent dispenser
PF

Power failure

Check/Repair

There has been a power failure to the dishwasher. Restart the dishwasher.

Possible parts
Cup Open

Detergent dispenser cover has not been closed

Check/Repair

Add detergent and close the dispenser cover.

Possible parts

Symptoms common to all dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm or pump problems
Main cause: damaged rack height adjuster
Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure
Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan failure
Main causes: broken door spring, detergent dispenser failure, cabinet mounting brackets loose or broken
Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure, wiring problem
Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracked water supply line
Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, control system problem
Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control system problem

Repair guides common to all dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

October 1, 2016
By Lyle Weischwill
How to replace a dishwasher vent and fan assembly

If the control panel goes blank, the fan could be to blame. Replace the vent and fan assembly using these steps.

Repair difficulty
Time required
 30 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to replace the dishwasher outer door panel.

Repair difficulty
Time required
 15 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

June 17, 2019

Dishwasher not cleaning dishes video

By Sears PartsDirect staff

These tips will help your dishwasher clean your dishes better.

September 20, 2016

How to refasten a dishwasher to the cabinet video

By Sears PartsDirect staff

Learn how to anchor your dishwasher so it doesn't tilt forward.

January 16, 2015

How to fix rust spots on a dishwasher dishrack video

By Sears PartsDirect staff

It’s easy to get a newer looking dishrack!