Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Kenmore 11020862990 washer

Kenmore 11020862990 washer Parts

Here are the diagrams and repair parts for Kenmore 11020862990 washer, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for 11020862990 Washer

  • Washer Counterweight Spring for Kenmore 11020862990 - Part WPW10250667

    Machine base diagram

    Counterweight Spring (red)

    Part #388492

    Replaced by #WPW10250667

    Info Icon
    Manufacturer substitution
    This part replaces 388492. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $3.82
    21% OFF Phone Price : $4.82Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Agitator Cam for Kenmore 11020862990 - Part 285748

    Agitator/basekt/tub diagram

    Agitator Cam

    Part #3363662

    Replaced by #285748

    Info Icon
    Manufacturer substitution
    This part replaces 3363662. Substitute parts can look different from the original.
    In Stock
    $29.35
    17% OFF Phone Price : $35.35Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Pump Drain Hose for Kenmore 11020862990 - Part WPW10358149

    Rear panel diagram

    Drain Hose

    Part #3361805

    Replaced by #WPW10358149

    Info Icon
    Manufacturer substitution
    This part replaces 3361805. Substitute parts can look different from the original.
    In Stock
    $23.33
    20% OFF Phone Price : $29.33Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Base Pad Set for Kenmore 11020862990 - Part 285744

    Machine base diagram

    Suspension Pad

    Part #3363660

    Replaced by #285744

    Info Icon
    Manufacturer substitution
    This part replaces 3363660. Substitute parts can look different from the original.
    In Stock
    $9.62
    9% OFF Phone Price : $10.62Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Top Agitator Shaft Seal for Kenmore 11020862990 - Part WP8577376

    Machine base diagram

    Seal, Center Post

    Part #356934

    Replaced by #WP8577376

    Info Icon
    Manufacturer substitution
    This part replaces 356934. Substitute parts can look different from the original.
    In Stock
    $8.20
    11% OFF Phone Price : $9.20Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Water-level Pressure Switch Hose for Kenmore 11020862990 - Part WP353244

    Agitator/basekt/tub diagram

    Hose-wl

    Part #3347780

    Replaced by #WP353244

    Info Icon
    Manufacturer substitution
    This part replaces 3347780. Substitute parts can look different from the original.
    In Stock
    $49.75
    11% OFF Phone Price : $55.75Info Icon
    Minus Item
    Qty
    Plus Item
  • Maytag Appliance Hose Clamp for Kenmore 11020862990 - Part WP596669

    Rear panel diagram

    Hose Clamp

    Part #370451

    Replaced by #WP596669

    Info Icon
    Manufacturer substitution
    This part replaces 370451. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.73
    17% OFF Phone Price : $5.73Info Icon
    Minus Item
    Qty
    Plus Item
  • Maytag Appliance Hose Clamp for Kenmore 11020862990 - Part WP596669

    Rear panel diagram

    Clamp

    Part #371503

    Replaced by #WP596669

    Info Icon
    Manufacturer substitution
    This part replaces 371503. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.73
    17% OFF Phone Price : $5.73Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Tub Fill Nozzle for Kenmore 11020862990 - Part WP3360977

    Rear panel diagram

    Break

    Part #387606

    Replaced by #WP3360977

    Info Icon
    Manufacturer substitution
    This part replaces 387606. Substitute parts can look different from the original.
    In Stock
    $39.53
    13% OFF Phone Price : $45.53Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Tub-to-pump Hose for Kenmore 11020862990 - Part 285871

    Rear panel diagram

    Pump Hose

    Part #3950340

    Replaced by #285871

    Info Icon
    Manufacturer substitution
    This part replaces 3950340. Substitute parts can look different from the original.
    In Stock
    $21.39
    22% OFF Phone Price : $27.39Info Icon
    Minus Item
    Qty
    Plus Item

Kenmore Washer 11020862990 FAQs

Kenmore washer model numbers are structured so the first 3 digits identify the manufacturer, the next set of digits identifies the base model, and the remaining digits indicate feature or production variations. For your Kenmore washer model 11020862990, the 110 prefix is the key manufacturer identifier.

What each section of the model number means

Most Kenmore washer model numbers follow this pattern:

  • Prefix (first 3 digits): manufacturer code (example: 110)
  • Middle digits: base design or platform for the washer
  • Ending digits: version details such as feature package, color, or production run

To confirm the exact model and serial number for your unit, use the model and serial number plate location shown in the owner's manual.

Where to find the model number on the washer

On Kenmore washers like 11020862990, the model and serial number are printed on a dedicated plate. Common places to check include:

  • Under the lid near the tub opening (top-load models)
  • Along the door opening (front-load models)
  • On the back panel
  • Inside the cabinet area near the frame

The owner's manual calls this the Model and Serial Number Plate and recommends recording both numbers for future reference.

Why the prefix matters for parts

The prefix helps match your washer to the correct parts diagrams and compatible replacement parts.

What you’re doing Why the model number helps Example for this washer
Looking up parts Ensures correct fit and design match 11020862990
Comparing similar models Separates base model from variations Same prefix, different suffix
Ordering repair parts Reduces returns and install issues Match full model number

Practical tips when ordering parts

  • Use the full model number, not just the 3-digit prefix
  • Match the part by name and ID from the parts list for this model
  • If your washer has symptoms like no agitation or poor spin, common wear items include the agitator dog 80040 and coupling 285753A

Why it matters

Kenmore model numbers are not just labels; they are the fastest way to identify the correct washer design and avoid buying parts that look similar but do not fit your exact configuration.

Last updated: February 2026

Most Kenmore washers last 10 to 15 years with normal household use. Your Kenmore 11020862990 is built for long-term service, and routine care (proper loading, leveling, and basic cleaning) is what most often determines whether it reaches the high end of that range.

Typical lifespan by use and care

A washer’s life is mainly driven by load size, cycle frequency, and how well vibration and moisture are controlled.

  • Normal use (3 to 5 loads/week): 10 to 15 years
  • Heavy use (daily loads, large families): closer to 8 to 12 years
  • Light use (1 to 2 loads/week): often 12 to 18 years
  • Overloading and chronic off-balance spinning: shortens life quickly
  • Leaks left uncorrected: can lead to tub, bearing, or drive damage

What usually fails first (and what it means)

These are common wear items on many Kenmore top-load washers like model 11020862990.

Symptom Common area Example part on this model
Agitator “slips” or won’t move clothes well Agitator drive Agitator dog 80040
Won’t spin or makes a burning/rubber smell Drive coupling/clutch Coupling 285753A
Won’t drain or drains slowly Drain pump or blockage Washer drain pump WP3363394
Loud grinding, oil leak, weak agitation/spin Gearcase Gear case 3360629

Maintenance that extends washer life

We recommend these habits because they reduce strain on the drive system, suspension, and tub seals.

  • Keep the washer level so it does not hammer during spin
  • Load items loosely; do not wrap items around the agitator
  • Use the right amount of detergent to reduce residue buildup
  • Check fill and drain hoses periodically for seepage and cracking
  • Address new noises early (squeal, grinding, repeated banging)

For model-specific operating and care guidance, follow the loading and care sections in the owner's manual.

Why it matters

Once a washer gets into the later years of its lifespan, small issues (like a slipping agitator or slow drain) can cascade into bigger repairs. Replacing common wear parts early often prevents damage to higher-cost assemblies such as the gearcase or basket drive.

Last updated: February 2026

The Kenmore washer model 11020862990 is typically listed at about 3.2 cu. ft. of wash capacity. For the most accurate capacity reference tied to your exact configuration and features, we recommend confirming it in the 11020862990 owner's manual.

How to confirm capacity on your washer

Capacity is not always printed on the cabinet, but you can confirm it using documentation and a few practical checks.

  • Check the specifications section in the 11020862990 owner's manual
  • Match the model number from the model and serial plate to ensure you are using the correct manual
  • Compare tub size and load height to typical 3.2 cu. ft. top-load designs
  • If you are troubleshooting poor turnover or weak agitation, inspect wear items that affect wash action

What 3.2 cu. ft. means in everyday use

A 3.2 cu. ft. top-load washer is designed for everyday mixed loads, but it still needs proper loading for good rollover and cleaning.

Load type Typical fit in a 3.2 cu. ft. washer Loading tip
Mixed everyday laundry Medium to large load Keep items loose for rollover
Towels Medium load Avoid packing tightly
Bulky items 1-2 items depending on thickness Balance around the basket

Why it matters

Using the right capacity helps prevent overloading, which can reduce cleaning performance, increase vibration, and strain drive components like the motor coupling and clutch. If agitation seems weak, common wear parts include the agitator dog 80040 and the coupling 285753A.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Repair guides for gas snowblowers

These step-by-step repair guides will help you safely fix what’s broken on your snowblower.

How to adjust snowblower skid shoes

How to adjust snowblower skid shoes

To prevent snowblower auger and shave plate damage, adjust the skid shoes regularly to keep the shave plate ¼-inch high.…

Repair time and Difficulty

 15 minutes or less
How to rebuild a snowblower carburetor

How to rebuild a snowblower carburetor

Rebuild the carburetor on your snowblower if the engine isn't getting fuel.…

Repair time and Difficulty

 45 minutes or less
How to replace a snowblower 4-way chute control assembly

How to replace a snowblower 4-way chute control assembly

Replace the 4-way chute control assembly on your snowblower if it’s damaged.…

Repair time and Difficulty

 30 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How auto-load sensing washers work (and when they don't)

How auto-load sensing washers work (and when they don't)

Your washer barely fills or seems stuck in sensing mode? Find out how auto-load sensing and Precise Fill features work, …

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

Get step-by-step instructions for removing the main electronic control board and the control panel from a Maytage Epic Z…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Parts & More

Air Compressor
Bottom-Mount Refrigerator
Chest Freezer
Dishwasher
Downdraft Ventilation System
Dvd Player
Electric Cooktop
Electric Range
Exercise Cycle
Front-Engine Lawn Tractor
Material Handling
Parts
Riding Mowers & Tractors
Top-Mount Refrigerator
Upright Freezer