Samsung RF28JBEDBSG/AA-03 refrigerator Parts

For the Samsung RF28JBEDBSG refrigerator, the overall size is about 35 3/4 inches wide and 70 inches tall (with hinges, handles, and doors installed). Depth varies by configuration; use the measurements below to confirm fit in your kitchen opening and for delivery clearance. See the owner's manual for the exact configuration notes and clearance guidance.

Dimensions by configuration

Use the set that matches how your refrigerator will be installed and measured.

• With hinges, handles, and doors: 35 3/4 in (W) x 70 in (H) x 36 1/2 in (D)
• Without hinges and door: 35 3/4 in (W) x 68 7/8 in (H) x 29 3/8 in (D)
• With hinge and door, no handle: 35 3/4 in (W) x 70 in (H) x 34 in (D)

Quick reference table

Measurement setup	Width	Height	Depth
With hinges, handles, and doors	35 3/4 in	70 in	36 1/2 in
Without hinges and door	35 3/4 in	68 7/8 in	29 3/8 in
With hinge and door, no handle	35 3/4 in	70 in	34 in

Weight (for moving and flooring)

• Approximate weight: 390.2 lb

Why it matters

Getting the right width, height, and depth prevents common installation problems like doors that cannot open fully, a refrigerator that sticks out farther than expected, or a unit that will not clear the doorway during delivery.

Fit and clearance checklist

• Measure the cabinet opening width at the front and back.
• Confirm ceiling height and any overhead cabinet clearance.
• Measure doorway and hallway clearance for delivery (including turns).
• Plan space behind the refrigerator for the water line and power cord.
• Allow side clearance so the French doors can swing open without hitting walls.

Last updated: February 2026

To remove the bottom freezer drawer on your Samsung RF28JBEDBSG refrigerator, we pull the drawer fully open, release it from both slide rails, then lift and pull the drawer straight out. This gives you access for cleaning, clearing ice buildup, or servicing the rails.

Steps to remove the bottom freezer drawer

• Unplug the refrigerator or switch off power at the breaker (prevents fan or ice maker operation while you work).
• Open the freezer drawer fully until it stops.
• Remove the upper basket (if equipped) by lifting it up and out.
• Locate the release tabs or locking clips on the left and right slide rails (near the drawer sides).
• Press the tabs in (or lift the clips, depending on the rail style) while pulling the drawer forward.
• Lift the front of the drawer slightly to clear the rail hooks, then pull the drawer out.

If the drawer will not come out

Most “stuck drawer” problems are caused by ice, a misaligned basket, or a rail that is not fully extended.

• Check for ice buildup along the side rails and bottom track; thaw with the door open for 10 to 20 minutes.
• Make sure the drawer is empty enough to lift the front edge.
• Verify both rails are extended evenly; if one side is ahead, push the drawer in slightly and re-open.
• Look for a loose screw or broken rail stop.
• If the drawer binds after a spill, clean sticky residue from the rail channels.

Reinstalling the drawer (quick checklist)

What to check	What “right” looks like
Rail position	Both rails fully extended and level
Drawer engagement	Drawer hooks seated on both rails
Closing action	Drawer closes smoothly without rubbing
Basket fit	Upper basket drops in flat and slides freely

Why it matters

Removing the bottom drawer the right way prevents bent slide rails, cracked drawer fronts, and air leaks that can cause frost and temperature swings in the freezer.

For model-specific illustrations and any rail-lock differences, follow the steps shown in the RF28JBEDBSG owner's manual.

Last updated: February 2026

To remove the bottom shelf in your Samsung RF28JBEDBSG refrigerator, we release the shelf from its side supports, then lift the shelf frame up and pull it out at a slight angle. This prevents cracking the glass and avoids bending the shelf rails.

Quick removal steps

• Remove food and bins that block the shelf from sliding forward.
• Slide the shelf forward until it stops.
• Locate the left and right release tabs or locking clips under the shelf frame (near the side rails).
• Press both release points inward at the same time.
• While holding the releases, lift the front of the shelf slightly.
• Tilt the shelf and pull it out of the refrigerator.

If the shelf will not release

A stuck shelf is usually caused by ice buildup, a misaligned shelf frame, or pressure from the door bins.

• Check for frost or ice along the back wall and shelf supports; let it thaw with the doors open for 10 to 20 minutes.
• Make sure the doors open fully and nothing is pushing on the shelf from the front.
• Lift up slightly while pressing the releases; the shelf needs upward slack to disengage.
• If the shelf is skewed, push it back in evenly, then try again.

Cleaning and handling tips (to avoid damage)

• Lift the shelf with two hands; glass shelves can crack if twisted.
• Set the shelf on a towel on a flat surface.
• Wash with mild soap and warm water; avoid sudden temperature changes.

What you will see on most Samsung bottom shelves

Shelf style	How it locks in	Best way to remove
Glass shelf in plastic frame	Side clips or tabs	Press both sides, lift, then tilt out
Slide-out shelf	Rear hooks plus side guides	Slide forward, lift front, then unhook

Why it matters

Removing the shelf the right way protects the shelf frame and side supports, and it helps prevent air leaks or rattles that can affect refrigerator temperature stability.

For model-specific shelf illustrations and the exact shelf removal points, use the RF28JBEDBSG owner's manual.

Last updated: February 2026

Bottom-freezer icing in your Samsung RF28JBEDBSG is caused by warm, humid air leaking past the door seal, a frozen or clogged defrost drain that refreezes water on the freezer floor, or restricted airflow from frost buildup. Correcting the air leak or drain issue stops repeat icing.

Most common causes to check

• Door not sealing fully (gasket dirty, torn, or door held open by packages)
• Defrost drain frozen or clogged, causing water to pool and refreeze
• Freezer vents blocked by bags, bins, or heavy frost
• Frequent door openings or high room humidity adding moisture
• Freezer set colder than needed, increasing frost formation

Quick fixes that work

• Paper test the gasket: Close the door on a sheet of paper; it should drag when pulled.
• Clear airflow paths: Keep vents and return air openings unobstructed.
• Defrost safely: Unplug the refrigerator, open the freezer, and let ice melt; wipe up water.
• Watch for water returning: If water reappears and refreezes, focus on the drain path.
• Verify temps: Target about 0°F freezer and 37°F fresh food.

Symptom guide

What you see	Most likely cause	What to do next
Ice sheet on freezer bottom	Drain frozen/clogged	Defrost, then clear drain so water flows to the drain pan
Frost around door edge	Door leak	Clean gasket and sealing surface; check door alignment
Frost plus weak cooling	Airflow/defrost issue	Check for heavy frost behind panels; restore airflow

Parts that can be involved

If your checks point to defrost or temperature-sensing problems, these model-compatible parts are commonly involved:

• Refrigerator protector DA47-00243C (defrost bi-metal thermostat style component)
• Refrigerator drain cap DA67-01301A (drain tube/cap component tied to drain icing)
• Refrigerator temperature sensor DA32-10104N (temperature feedback that affects defrost timing)

Why it matters

Ice buildup can jam the freezer drawer, block airflow, and cause temperature swings that affect food quality and efficiency.

For model-specific panel access, drain location, and safety notes, use the owner's manual.

Last updated: February 2026