How to find out garage door opener type?
To find your garage door opener type for Craftsman model 13953920DM, identify your door type (sectional or one-piece) and confirm the opener’s drive system and safety sensor setup. Our owner's manual walks you through the door-type checks used for correct installation and adjustment.
Your opener setup and adjustments depend on the door style.
- Sectional door: multiple horizontal panels that roll on tracks
- One-piece door with track: a single solid door that still uses a track system
- One-piece door without track: a single solid door that swings up (less common)
- Measure door height and note whether you have a finished ceiling (it affects mounting support)
- Check whether you’ll need extension brackets or wood blocks for the safety sensors
| What you see | Most likely door type | Why it matters for the opener |
|---|---|---|
| Hinged panels, rollers in vertical tracks | Sectional | Standard rail position and travel setup |
| Single solid door plus track hardware | One-piece with track | Rail clearance and trolley position checks |
| Single solid door, no track hardware | One-piece without track | Different mounting geometry and travel limits |
For 13953920DM, the manual shows common opener components you can match visually.
- Safety reversing sensors (sending eye and receiving eye) near the floor on each side
- Emergency release rope and handle on the trolley
- Wall control (door control button) and a handheld remote
- Rail and trolley assembly above the door
If you are trying to identify the opener “type” for troubleshooting, the error/diagnostic pattern is often the fastest path.
- If the door will not close when the sensor beam is blocked, the sensors are working as designed
- If the opener lights blink after an obstruction, that points to a safety reversal event
- If you see diagnostic flashes or codes, match them to the chart
A good next step is our Craftsman error codes reference for Craftsman garage door openers.
Correctly identifying the door type and safety sensor setup prevents mis-adjustments that can cause poor travel limits, nuisance reversals, or a door that will not close.
If you need replacement parts for Craftsman 13953920DM, start with the parts list for your model, or search by model number on Sears PartsDirect.
Last updated: February 2026
Can you get a universal remote for an old garage door opener?
Yes. For a Craftsman 13953920DM garage door opener, you can typically use an additional compatible rolling-code remote (often easier than “universal”), or you can add a universal remote setup that pairs through the opener’s LEARN button. Use the programming steps in the owner's manual to match the remote to the opener.
Most “old opener” remote problems come down to frequency and security type. This model uses Security+ rolling code and is commonly paired with 315 MHz remotes.
- Best match: a compatible Security+ rolling-code remote designed for this opener family
- Also works: a universal remote that supports Security+ rolling code and 315 MHz pairing
- If nothing will pair: add an external receiver kit (universal receiver + remotes) that wires to the opener’s control terminals
- If you lost a remote: erase all remotes from memory first, then reprogram the ones you still want
- If the wall control works but remotes do not: focus on remote programming, lock feature, and receiver issues
Your 13953920DM stores remote codes in the motor unit. Programming is done with the LEARN button.
- Press and release the LEARN button on the motor unit (the indicator light stays on briefly).
- Within the time window, press and hold the remote button you want to use until the opener responds.
To remove old or missing remotes from memory, erase all codes by pressing and holding the LEARN button until the indicator light goes out (about 6 seconds), then program each remote again.
| What you have | What to look for | Why it matters |
|---|---|---|
| Very old fixed-code remote | External receiver kit | Fixed-code transmitters usually will not pair to rolling-code openers |
| Universal remote | Security+ rolling code support (often 315 MHz) | Frequency and security type must match |
| New compatible remote | “Learn button” programming | Confirms the opener can accept it |
Using a compatible rolling-code remote helps keep the opener’s security features working as designed and avoids pairing failures that happen when a remote uses the wrong frequency or code type.
If you need to locate the right remote option for your opener, we recommend searching by model number on Sears PartsDirect.
Last updated: February 2026
What's the average cost of replacing a garage door opener?
Replacing a garage door opener like the Craftsman 13953920DM typically costs about $350 to $900 installed (opener plus labor). The final price depends most on drive type (chain vs. belt), whether the rail needs changes, and any safety sensor or wiring work.
- New opener unit: $200 to $600
- Professional installation labor: $150 to $350
- Common add-ons: $0 to $200 (keypad, extra remotes, rail extension, brackets)
- Potential door service (separate): $100 to $300+ if the door is out of balance or binding
| Item | Typical range | Notes |
|---|---|---|
| Opener + basic install | $350 to $900 | Most common total for a standard replacement |
| Belt-drive upgrade | +$50 to $200 | Quieter operation; higher unit cost |
| Rail extension (8 ft or 10 ft door) | +$50 to $150 | Needed if door height requires it |
| Wall control/keypad/remotes | +$25 to $150 | Convenience features vary by kit |
- Door height and rail needs: Taller doors often require an extension rail.
- Condition of the garage door: A door that is heavy, unbalanced, or sticking can cause extra labor and repeat failures.
- Safety sensor alignment and mounting: Sun glare, misalignment, or mounting location can add time.
- Electrical and mounting updates: New brackets, ceiling framing, or outlet placement can increase labor.
A properly installed opener must be adjusted and tested so the door reverses correctly. Our Craftsman manual emphasizes testing the safety reversal system monthly and keeping the door properly balanced; spring and cable repairs should be handled by a trained door systems technician. Check the adjustment and testing steps in the owner's manual.
If you’re pricing replacement because the opener is acting up, these guides can help you confirm whether it’s an adjustment, sensor issue, or a true failure:
- Craftsman error codes
- How to make force adjustments if a garage door wont open or close video
- How to maintain a garage door opener
If you decide to replace, you can search by model number and shop parts and accessories through Sears PartsDirect.
Last updated: February 2026
Why is my garage door not responding to remotes and/or keypad?
If your Craftsman 13953920DM garage door opener is not responding to remotes and/or the keypad, the usual causes are the wall control Lock feature being enabled, dead batteries, lost programming (Learn button), or a safety sensor condition that prevents remote operation. Confirm steps in the 13953920DM owner's manual.
- Confirm the opener has power; the opener lights typically come on when power is restored.
- Check the wall control for Lock; when Lock is on, remotes and keyless entry will not run the door.
- Replace the remote/keypad battery and retry from a few feet away.
- Look at the safety sensor indicator lights; one is typically amber and the other green.
- Check the motor unit diagnostic LED for flash patterns.
The 13953920DM uses a Learn button to add or reprogram Security+ remotes.
- Press and release Learn on the motor unit (learn light stays on about 30 seconds).
- Within 30 seconds, press and hold the remote button (or follow keypad steps) until it confirms.
- Test operation.
If you need to clear out old transmitters first, hold Learn about 6 seconds until the learn light goes out; then reprogram each remote/keypad.
This often points to a safety sensor beam issue; many openers will not close from a hand-held remote if the sensors are misaligned or obstructed.
| What you see | What it points to | What to do |
|---|---|---|
| Door will not close by remote; sensor light off | Misaligned/blocked sensor | Align sensors, clear beam path |
| Remote does nothing; wall control works | Lock on, battery, programming | Unlock, replace battery, reprogram |
| Diagnostic LED flashes | Stored fault | Use Craftsman error codes |
These checks restore secure rolling-code operation and keep the safety reversing system working correctly.
To shop accessories or replacement parts by model number, use the parts list for 13953920DM or search on Sears PartsDirect.
Last updated: February 2026





