Garage door opener error codes

Error Code

Sometimes your garage door opener tells you exactly what's wrong—as long as you can crack the code. Below are common error code tables for the most popular brands, along with an explanation of what the code means, possible repair parts you might need and DIY advice. Visit Sears PartsDirect’s repair help section for more DIY advice on garage door openers, major appliances, lawn and garden equipment, vacuum cleaners and more. To find the owner’s manual or a complete list of replacement parts for your garage door opener, search for your model number.

Garage Door Opener

Symptoms common to all garage door openers

Choose a symptom to see related garage door opener repairs.

Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose chain
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage door tracks
Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and force limits
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic control board
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors need adjustment
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad drive motor

Repair guides common to all garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

June 20, 2016
By Lyle Weischwill
How to replace a garage door opener battery

The garage door won't move during a power outage if the battery is dead. Here’s how to replace it.

Repair difficulty
Time required
 15 minutes or less
January 6, 2016
By Lyle Weischwill
How to replace a garage door opener drive belt

A damaged or broken belt on your garage door opener could be the reason it won’t move the door. Here’s how to fix it.

Repair difficulty
Time required
 60 minutes or less
How to replace a chain-drive garage door opener drive and worm gears

If your garage door won’t move, the drive and worm gears could be broken. This guide will help you replace the gears.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

May 11, 2018

Garage door won't move: motor and travel troubleshooting video

By Sears PartsDirect staff

Diagnose and repair problems if your garage door won’t move and the motor unit indicator light flashes 5 times.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

March 4, 2015

How to maintain a garage door opener

By Sears PartsDirect staff

Learn what maintenance a garage door opener needs, and when to perform the maintenance.