Genie screw-drive garage door opener error codes
These error code explanations can help you diagnose a problem with your Genie screw-drive garage door opener. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for garage door openers, major appliances, lawn and garden equipment, vacuum cleaners and more. Search for your model number to find a complete list of parts for your garage door opener.
Genie ScrewDrive series garage door openers signal errors with the red and green LEDs next to the Learn button.
Safety reversing sensor beam is obstructed or misaligned
Remove the obstruction between the safety reversing sensors. If there's no obstruction, realign the safety reversing sensors. Replace the safety reversing sensors if defective.
Safety reversing sensors are disconnected or defective
Reconnect the safety reversing sensor wires. Replace the wire if damaged. If the wires are okay, replace the safety reversing sensors.
Safety reversing sensor interference
Direct sunlight can interfere with the safety reversing sensor beam. Install the sending sensor (the one with the red LED light) on the side of the door that's exposed to the most direct sunlight to minimize interference. Move or eliminate any sources of infrared beams such as infrared sensing flood lights near the garage door.
Receiver control board is defective
Unplug the garage door opener and replace the receiver control board.
Most common symptoms to help you fix your garage door openers
Choose a symptom to see related garage door opener repairs.
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…
Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…
Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …
Most common repair guides to help fix your garage door openers
These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.
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Effective articles & videos to help repair your garage door openers
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