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Genie screw-drive garage door opener
These error code explanations can help you diagnose a problem with your Genie screw-drive garage door opener. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for garage door openers, major appliances, lawn and garden equipment, vacuum cleaners and more. Search for your model number to find a complete list of parts for your garage door opener.
Genie ScrewDrive series garage door openers signal errors with the red and green LEDs next to the Learn button.
Error Codes
Error Code
Red LED flashes twice, pauses and repeats, and green LED is ON
Condition
Safety reversing sensor beam is obstructed or misaligned
Check / Repair
Remove the obstruction between the safety reversing sensors. If there's no obstruction, realign the safety reversing sensors. Replace the safety reversing sensors if defective.
Possible Parts Required
Safety reversing sensors
Error Code
Red LED flashes twice, pauses and repeats, and green LED is OFF
Condition
Safety reversing sensors are disconnected or defective
Check / Repair
Reconnect the safety reversing sensor wires. Replace the wire if damaged. If the wires are okay, replace the safety reversing sensors.
Possible Parts Required
Safety reversing sensor wires, Safety reversing sensors
Error Code
Red LED flashes 3 times, pauses and repeats, and green LED is ON
Condition
Safety reversing sensor interference
Check / Repair
Direct sunlight can interfere with the safety reversing sensor beam. Install the sending sensor (the one with the red LED light) on the side of the door that's exposed to the most direct sunlight to minimize interference. Move or eliminate any sources of infrared beams such as infrared sensing flood lights near the garage door.
Error Code
Red LED flashes 4 times, pauses and repeats, and green LED is ON
Condition
Receiver control board is defective
Check / Repair
Unplug the garage door opener and replace the receiver control board.
Possible Parts Required
Receiver control board
Most common symptoms to help you fix your garage door openers
Choose a symptom to see related garage door opener repairs.
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …
Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …
Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…
Most common repair guides to help fix your garage door openers
These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.
How to replace a garage door opener battery
The garage door won't move during a power outage if the battery is dead. Here’s how to replace it.…
Repair time and Difficulty
15 minutes or less
How to replace a garage door opener logic board
The logic board is the brains of the garage door opener. If the remote doesn't work or the door doesn't open and close p…
Repair time and Difficulty
60 minutes or less
How to replace a garage door opener drive belt
A damaged or broken belt on your garage door opener could be the reason it won’t move the door. Here’s how to fix it.…
Repair time and Difficulty
60 minutes or less
Effective articles & videos to help repair your garage door openers
Use the advice and tips in these articles and videos to get the most out of your garage door opener.
This inexpensive gadget prevents sunlight interference with the sensors.…
If your remotes don't work, you might need to disable the lock feature, eliminate RF interference or check the batteries…
You can repair your garage door opener yourself. We show you how.…