Garage Door Opener: Opens and closes by itself

When your garage door opens or closes when you haven't triggered the remote, one possible cause is that a neighbor's remote was programmed at the same time as yours. Erase all codes in your remote and then reprogram it. If that doesn't fix the problem, check the wiring between the motor unit and the wall control. Faulty wires can short together and trigger the motor unit to open or close the door. A defective wall control can cause the same problem. Our garage door opener wall control troubleshooting video will help you figure out the problem. Replace the wall unit if you find it has failed.

garage door opener

These repairs may help solve your garage door opener problem

Replace the garage door opener wall control

Replace the garage door opener wall control

A defective wall control won't move the garage door when you press the button. A faulty wall control can open or close the garage door on its own. Replace the wall control if it does't work properly.

How to replace a garage door opener wall control

If your garage door won't move when you push the button on the garage door opener wall control, the wall control might be broken. This repair guide and video show how to replace a garage door opener wall control in 4 quick steps.

Repair difficulty
Time required
 15 minutes or less
Read more
Program the vehicle's garage door opener remote

Program the vehicle's garage door opener remote

Special programming is sometimes needed to link a vehicle's built-in remote control to the garage door opener. First follow the steps in the vehicle's owner's manual for clearing any existing codes and programming, Software updates for the system are occasionally required to correct incompatibility. Contact the manufacturer of the garage door opener for help with resolving this type of problem.

Repair or replace external garage door opener wiring

Repair or replace external garage door opener wiring

External wiring connects the wall-mounted door control and the safety sensor to the motor unit of the garage door opener. That wiring can become damaged or disconnected. Check that wires are securely attached to the sensor's photoelectric eyes (each eye has 2 wires) and the wall unit. If any wire is cut, strip insulation from the end of the wire and reattach it. Check that wires are still attached to the terminals on the back of the motor unit. Replace or repair any frayed, pinched, or exposed wires.

Symptoms common to all garage door openers

Choose a symptom to see related garage door opener repairs.

Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose chain
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage door tracks
Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and force limits
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic control board
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors need adjustment
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad drive motor

Repair guides common to all garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

June 20, 2016
By Lyle Weischwill
How to replace a garage door opener battery

The garage door won't move during a power outage if the battery is dead. Here’s how to replace it.

Repair difficulty
Time required
 15 minutes or less
January 6, 2016
By Lyle Weischwill
How to replace a garage door opener drive belt

A damaged or broken belt on your garage door opener could be the reason it won’t move the door. Here’s how to fix it.

Repair difficulty
Time required
 60 minutes or less
How to replace a chain-drive garage door opener drive and worm gears

If your garage door won’t move, the drive and worm gears could be broken. This guide will help you replace the gears.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

May 11, 2018

Garage door won't move: motor and travel troubleshooting video

By Sears PartsDirect staff

Diagnose and repair problems if your garage door won’t move and the motor unit indicator light flashes 5 times.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

March 4, 2015

How to maintain a garage door opener

By Sears PartsDirect staff

Learn what maintenance a garage door opener needs, and when to perform the maintenance.