What is a bottom mount refrigerator?
A bottom-mount refrigerator stores fresh food at eye level in the upper compartment and puts the freezer in a pull-out drawer on the bottom. Your Kenmore 25370423411 is a French door, bottom freezer design, which makes everyday refrigerated items easier to reach.
How a bottom-mount layout is organized
- Top section (fresh food): shelves, crisper drawers, deli storage
- Bottom section (freezer): slide-out drawer with baskets for frozen foods
- Doors: typically two fresh-food doors on top (French door style)
- Airflow: the toe grille at the lower front should stay unblocked for proper circulation
What to expect during normal use
Bottom-mount models are designed for frequent access to the refrigerator section, with the freezer accessed less often.
| Feature | Bottom-mount refrigerator | Top-freezer refrigerator |
|---|---|---|
| Most-used items | Fresh food at eye level | Fresh food lower down |
| Freezer access | Pull-out drawer | Swing door |
| Ergonomics | Less bending for fridge items | More bending for fridge items |
Installation and clearance basics (common for this style)
For Kenmore 25370423411, we recommend following the clearances and leveling guidance in the documentation so doors and drawers open fully and seals stay tight.
- Allow typical minimum clearances: 3/8 inch at sides and top, 1 inch at the back
- Keep the refrigerator level and slightly tilted back (so doors self-close properly)
- Do not install where temperatures drop below 55°F or rise above 110°F
- Confirm the freezer drawer gasket seals on all sides after leveling
For the exact steps and diagrams, use the installation guide and the 25370423411 owner’s manual.
Why it matters
The bottom-mount design improves day-to-day convenience (fresh food is higher), but it also means proper leveling and door sealing are especially important to prevent warm air leaks, frost, and temperature swings.
Last updated: January 2026
How to find model number on Kenmore?
For Kenmore appliances, we find the model number on the model and serial plate (also called the serial plate). On Kenmore refrigerator model 25370423411, that plate is located inside the refrigerator compartment; use the full model number when ordering parts or checking instructions in the 25370423411 owner's manual.
Where to look (most common Kenmore locations)
Check these spots in order; the label is usually a sticker or metal plate:
- Refrigerators: inside the fresh food compartment (often on a side wall, ceiling, or near a crisper)
- Dishwashers: on the tub frame, visible when you open the door
- Washers: under the lid, on the lid rim, or behind the control panel
- Dryers: inside the door opening or on the door frame
- Ranges/ovens: behind the storage drawer, on the oven frame, or on the back panel
How to read the label correctly
Use the exact characters shown on the plate; that is what matches parts diagrams and fit.
- Write down Model Number and Serial Number
- Include all digits, letters, and punctuation (such as dots or dashes)
- Take a clear photo so you can zoom in later
- Clean the plate gently if it is hard to read (soap and water is typically recommended)
Model number vs. serial number
| Item | What it tells us | When you need it |
|---|---|---|
| Model number | The exact design and parts used | Always, for parts lookup and manuals |
| Serial number | Production run and date details | Helpful for service and warranty questions |
Why it matters
Kenmore often has multiple versions that look similar. Using the correct model number helps us match the right refrigerator door gasket, water filter, control board, or drawer parts the first time.
Last updated: January 2026
What does DH mean on Kenmore Elite refrigerator?
On Kenmore refrigerators like model 25370423411, DH commonly points to a defrost heating issue (the refrigerator is not completing a normal defrost cycle). This can lead to frost buildup on the evaporator and warm temperatures in the fresh food section.
What you’ll usually notice when DH shows up
- Frost or ice buildup on the freezer’s back wall
- Fresh food section warming up even though the freezer seems cold
- Reduced airflow from vents (blocked by frost)
- Longer run times and unusual operating sounds
- Water leaking or puddles after a partial defrost
Quick checks we recommend first
- Power reset: Unplug the refrigerator for 5 minutes, then restore power.
- Confirm airflow: Make sure vents are not blocked by food packages.
- Check door sealing: A poor seal can add moisture and worsen frost.
- Look for heavy frost: If the freezer back panel is packed with frost, the defrost system needs attention.
- Review model-specific guidance: Use the 25370423411 owner’s manual for control display behavior and filter and care details.
Parts that commonly cause a DH or defrost-heat problem
If the unit is frosting up, these are common suspects in a defrost circuit:
| What it affects | What it does | Example part for this model |
|---|---|---|
| Defrost sensing | Tells the control when to end defrost | Refrigerator defrost sensor 808137001 |
| Defrost safety control | Opens/closes based on temperature to protect the system | Refrigerator defrost bi-metal thermostat 5304521781 |
| Temperature feedback | Helps regulate cooling and defrost decisions | Refrigerator temperature sensor 240597220 |
Why it matters
A failed defrost heat cycle can let frost build up until airflow is restricted; that is when temperatures rise, food spoils faster, and the refrigerator may run almost constantly.
Related help for display codes
If your display shows additional letters or a different code pattern, use our Kenmore 253 series french door refrigerator error codes reference to match the code to the symptom set.
Last updated: January 2026





