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Why isn't my dryer getting my laundry dry?

less than a minute readDec 27Lyle Weischwill
image of dryer

It's not unusual for heavier items like jeans or towels to have a few damp patches when the drying cycle ends, especially in a mixed load of light and heavy fabrics. But if the whole load is still wet, you need to figure out why.

First, try these two simple fixes:

  • Use a lint brush to remove lint from the vent tube and exhaust duct. Lint cuts down the air flowing through the dryer, so clothes take longer to dry (lint is also a fire hazard).

  • If you use fabric softener, follow the steps in our video to remove fabric softener buildup on the dryer lint screen.

If your clothes are still coming out wet, check the dryer's heating system. A broken heater relay, failed timer, faulty operating thermostat, bad thermistor, blown thermal cut-off fuse or failed electronic control board can prevent an electric or gas dryer from heating.


These repairs may help solve your dryer problem

JC-DRY-Regular-dryer-preventive-maintenance

Regular dryer maintenance

Preventive maintenance for a dryer includes cleaning lint from the vent tube that runs from the dryer to the outdoors. Trapped lint can clog the vent, which creates a fire hazard and can increase drying times.

A clogged vent tube also can cause the dryer to overheat and trip the thermal fuse, causing the dryer to stop.

Check the power cord for damage and replace the cord if you see any break in the wiring insulation.

Clean the outside cabinet and the inside of the drum using a soapy washcloth. Wipe down the surfaces with plain water to remove soap residue.

Wash the lint screen with water and a soft-bristle brush to remove fabric softener residue following the instructions in this video.

Regular dryer maintenance

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JC-DRY-Replace-the-dryer-gas-valve-coils

Replace the dryer gas valve coils

The gas burner assembly uses solenoid coils in a circuit with the flame sensor to safely ignite the burner. When the dryer starts a heated cycle, the circuit through those components is energized. The igniter glows until it reaches the proper temperature to ignite the gas, at which point the flame sensor trips open and the current flowing through that circuit is diverted to the gas valve coils so the gas valves open, and the burner lights and continues to burn. If the solenoid coils on the gas valves fail, the gas valves won't open for ignition. If the gas valve coils are weak, the burner lights during the initial ignition sequence from a cold start but it fails to light the burner on subsequent ignition attempts. In this situation, replace the valve coils.

Dryer gas valve coils

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JC-DRY-Replace-the-dryer-heating-element

Replace the dryer heating element

The heating element generates the heat needed to dry garments. If the dryer is not heating, check the element for visible damage and replace the heating element if it's broken. Almost all electric heating elements require 240 volts to function correctly; if the heating element won't heat even though it's getting the 240-volt power, replace it even if it doesn't look broken.

Dryer heating element

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Repair time and Difficulty

 15 minutes or less
JC-DRY-Repair-or-replace-the-dryer-electronic-control-board

Repair or replace the dryer electronic control board

The electronic control board governs the timing and execution of dryer functions. The wiring connections on the control board can be repaired, but the control board itself cannot. Replace the electronic control board if it's receiving voltage but isn't transmitting it to the dryer components, causing the dryer to not work. The dryer may start but then stop in the middle of the cycle if internal control board components don't detect sensor signals accurately. It can be difficult to determine if the electronic control board is the problem (unless you see burn marks on it) and it's an expensive part that can't be returned once installed; for that reason, have a trained service technician perform advanced diagnostics on control board before you replace it.

Repair or replace the dryer electronic control board

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Repair time and Difficulty

 45 minutes or less
JC-DRY-Replace-the-dryer-thermal-cut-off-fuse

Replace the dryer thermal cut-off fuse

The thermal cut-off fuse is a safety device that shuts down the heat source if the dryer severely overheats. The dryer severely overheats if the high-limit thermostat didn't shut off the dryer when the heat source began overheating. You can't reset the thermal cut-off fuse--you must replace it, as well as the failed high-limit thermostat. The thermal cut-off fuse kit contains both components.

Dryer thermal cut-off fuse

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JC-DRY-Replace-the-dryer-timer

Replace the dryer timer

The timer on the control panel lets you set the drying time by turning the timer's control knob. A small motor on the back of the timer advances the timer during the cycle. The timer's internal cams open and close switches or contacts to operate the various electro-mechanical components in the dryer (mainly the drive motor and the heating element). Replace the timer if the contacts aren't working, the dryer won't start, heat or continue running, or the timer won't advance.

Dryer timer

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Repair time and Difficulty

 15 minutes or less
JC-DRY-Replace-the-flame-sensor

Replace the dryer flame sensor

The flame sensor detects when the igniter is hot enough to light the gas burner and trips to begin the ignition process in a gas dryer. If the flame sensor doesn't trip, then the burner won't light and the dryer won't heat. Replace the flame sensor if it doesn't trip when the igniter heats to ignition temperature.

Dryer flame sensor

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Repair time and Difficulty

 30 minutes or less
JC-DRY-Replace-the-dryer-igniter

Replace the dryer igniter

The igniter glows white hot at the start of the burner ignition sequence. When it's hot enough to ignite gas, the flame sensor detects the temperature and opens electrically to divert current flow to the gas valve coils. The gas valves open, and the burner lights. If the igniter doesn't get hot enough to trigger the rest of the chain of events, replace the igniter.

Dryer igniter

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Repair time and Difficulty

 60 minutes or less
JC-DRY-Replace-the-dryer-operating-thermostat

Replace the dryer operating thermostat

The operating thermostat — also called the cycling thermostat — senses the air temperature inside the dryer drum. It controls the heating element in an electric dryer and the burner in a gas dryer, turning that heat source on and off to maintain the temperature at about 150 degrees Fahrenheit for the Normal setting. If the thermostat fails, it won't control the heat source, in which case the dryer might not heat at all or it could overheat. If the operating thermostat is not regulating the dryer heat properly, replace it.

Dryer operating thermostat

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JC-DRY-Replace-the-dryer-thermistor

Replace the dryer thermistor

The thermistor is the dryer's temperature sensor, which is usually mounted on the blower housing. If it doesn't detect temperature properly, replace it. If it has a catastrophic failure and ceases working at all, the dryer usually displays a fault code.

Dryer thermistor

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JC-DRY-Replace-the-dryer-heater-relay

Replace the dryer heater relay

Some dryers have a heater relay that the electronic control board controls. The heater relay controls the heating element in an electric dryer and the gas burner assembly in a gas dryer. If the heater relay fails, the dryer runs but doesn't heat up.

Dryer heater relay

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JC-DRY-Replace-the-dryer-thermal-fuse

Replace the dryer thermal fuse

The thermal fuse is usually mounted on the blower fan housing. It detects the temperature of the air venting from the dryer to the outdoors and trips if the air becomes too hot. It typically trips if the vent tube is clogged or the exterior damper is closed. In an electric dryer, the thermal fuse shuts off the dryer when it trips. In a gas dryer, it prevents the dryer from heating, but the dryer still runs. The thermal fuse doesn't reset when the dryer cools and must be replaced if it trips.

Dryer thermal fuse

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