Kenmore 417 model dryer error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore dryer model 417.

The error code numbers flash on the control panel for dryer models that have a digital display.

On Kenmore dryer model 417 controls that don't have a digital display, the four indicator lights-Drying, Cool Down, Wrinkle Rid and Clean Lint Filter-flash a number of times to indicate the first digit of the error code. The Start light flashes a number of times to indicate the second digit. The Start light flashes 10 times for the letter A, 11 for B, 12 for C and so on.

Find the error code being signaled on the control panel in the chart and follow the troubleshooting tips to find out which part needs replacing. Search for your model number to find a complete list of replacement parts for your dryer. Order the repair part and install it to fix your dryer.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.

Error Code
Condition
DIY advice
E10

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E11

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E12

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E24

Thermistor error

Check/Repair

Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.

Possible parts
Thermistor
E25

Thermistor error

Check/Repair

Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.

Possible parts
Thermistor
E4A

Long dry time

Check/Repair

The normal dry time for the cycle has been exceeded. This code usually indicated a problem with the heating system. Unplug the dryer and check the heating element or gas burner components. Replace any defective parts.

How-to help
Possible parts
Heating system components
E5B

No heat

Check/Repair

Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.

How-to help
Possible parts
Heating system components
E68

Stuck key on the electronic control board

Check/Repair

If you can't free the stuck key, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E8C

Frequent high-limit thermostat trips

Check/Repair

The high limit thermostat trips if the dryer overheats. Clear any blockage found in the exhaust vent path. If the dryer heats constantly because a relay on the electronic control board is stuck, replace the electronic control board.

How-to help
Possible parts
Electronic control board
EAF

Electronic control board failure

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor
Main causes: damaged door strike, worn door catch

Repair guides common to all dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

August 1, 2014
By Lyle Weischwill
How to replace a dryer blower wheel

A rattling noise or lack of air flow through the dryer could indicate that the blower wheel is damaged. Follow the steps in this repair guide to replace the blower wheel in your dryer.

Repair difficulty
Time required
 60 minutes or less
August 1, 2014
By Lyle Weischwill
How to install a dryer gas valve coil kit

If the dryer heats initially but then stops heating, the problem is usually the gas valve coils. This step-by-step guide explains how to replace the gas valve coils in a gas dryer.

Repair difficulty
Time required
 90 minutes or less
August 1, 2014
By Lyle Weischwill
How to replace a dryer drum glide bearing

Replace the drum glide bearing if the drum makes a scraping noise and doesn't turn smoothly. Just follow the steps in this repair guide.

Repair difficulty
Time required
 60 minutes or less

Articles and videos common to all dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

August 4, 2020

Dryer not drying clothes? Could be fabric softener!

By Sears PartsDirect staff

If your dryer isn't drying clothes, it could be the lint screen is clogged with fabric softener. See how to wash the lint filter to get your dryer drying again.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

February 23, 2015

Where to find the model number on a kitchen or laundry appliance

By Sears PartsDirect staff

See where you should look when trying to locate the model tag on a kitchen or laundry appliance.