Kenmore 417 model dryer error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore dryer with a model number beginning with 417. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

On models without a digital display, the four indicator lights-Drying, Cool Down, Wrinkle Rid and Clean Lint Filter-flash a number of times to indicate the first digit of the error code. The Start light flashes a number of times to indicate the second digit. The Start light flashes 10 times for the letter A, 11 for B, 12 for C and so on.

Error Code
Condition
DIY advice
E10

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E11

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E12

Electronic control board communication error

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E24

Thermistor error

Check/Repair

Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.

Possible parts
Thermistor
E25

Thermistor error

Check/Repair

Unplug the dryer. Check the resistance of the thermistor (temperature sensor). It should measure around 50,000 ohms. If it's defective, replace it.

Possible parts
Thermistor
E4A

Long dry time

Check/Repair

The normal dry time for the cycle has been exceeded. This code usually indicated a problem with the heating system. Unplug the dryer and check the heating element or gas burner components. Replace any defective parts.

How-to help
Possible parts
Heating system components
E5B

No heat

Check/Repair

Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.

How-to help
Possible parts
Heating system components
E68

Stuck key on the electronic control board

Check/Repair

If you can't free the stuck key, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E8C

Frequent high-limit thermostat trips

Check/Repair

The high limit thermostat trips if the dryer overheats. Clear any blockage found in the exhaust vent path. If the dryer heats constantly because a relay on the electronic control board is stuck, replace the electronic control board.

How-to help
Possible parts
Electronic control board
EAF

Electronic control board failure

Check/Repair

Unplug the dryer for 5 minutes to reset the control board. Plug the dryer in and start a cycle. If the code appears, replace the electronic control board.

How-to help
Possible parts
Electronic control board

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: damaged door strike, worn door catch
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor

Repair guides common to all dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

August 1, 2014
By Lyle Weischwill
How to replace a flame sensor in a gas dryer

If your gas dryer won't heat, a broken flame sensor is one possible cause. This guide and video explain how to replace a dryer flame sensor.

Repair difficulty
Time required
 30 minutes or less
How to replace a heating element in an electric dryer

The heating element in an electric dryer generates the dryer's heat—it's one of the first things to check if the air in the dryer doesn't get warm. If it's damaged, this repair guide will show you how to replace the heating element.

Repair difficulty
Time required
 30 minutes or less
August 1, 2014
By Lyle Weischwill
How to replace a dryer electronic control board

The electronic control board is the brains of your dryer. You can replace it yourself, following these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less

Articles and videos common to all dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

November 4, 2016

Gas dryer won't heat troubleshooting video

By Sears PartsDirect staff

Numerous components could be to blame for no heat in the dryer. Diagnose and fix the problem.

April 26, 2016

Gas dryer won't start troubleshooting video

By Sears PartsDirect staff

Check these three things if your gas dryer won't start or run.

March 27, 2015

Easy DIY dryer repairs

By Sears PartsDirect staff

Check out some common causes if your dryer won’t heat or start, and learn how you can repair the problem yourself.