April 19, 2023

Kenmore MicroClean HE dishwasher error codes

Kenmore

These error code explanations can help you diagnose a problem with your Kenmore MicroClean HE dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dishwasher.

Digital display models show the error codes on the control panel.

Models without a digital display signal error codes by flashing the Clean light in a pattern unique to the error. The light first flashes the first number of the error code, pauses for 2 seconds and then flashes the second number of the code. For example, 6 flashes followed by 1 flash (6-1) means means "Inlet Water" function, "The electronic control doesn't detect water entering the dishwasher tub" problem. After a 5-second pause, the light repeats the pattern.

The control console will not work when an error code is flashing.

Error Code
Condition
DIY advice
1-1 or F1E1

Stuck relay on the electronic control board

Check/Repair

Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, check the wiring connected to the control board for damage and repair any broken wires. Measure the resistance through all components connected to the control board using the tech sheet as a guide. You can find the tech sheet behind the bottom front toe panel of the dishwasher. Replace any defective components. If the wiring and components are okay, replace the electronic control board.

How-to help
Possible parts
Electronic control board, wiring harness
1-2 or F1E2

Defective electronic control board

Check/Repair

Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.

How-to help
Possible parts
Electronic control board
2-1 or F2E1

Stuck button on the user interface control

Check/Repair

Check all buttons on the user interface control for a response. If one or more of the buttons don't work, unplug the dishwasher to disconnect electrical power and disconnect the user interface control wire harness. Reassemble the door with the user interface wire harness disconnected, but don't close the door. Plug in the dishwasher and wait at least 7 seconds for the electronic control board to power up completely. Then close the door. If the electronic control no longer detects stuck buttons with the user interface wire harness unplugged, it will start the drain pump. If the drain pump runs, replace the user interface control. If the drain pump doesn't run, then replace the electronic control board because it still detects stuck buttons with the user interface control unplugged.

How-to help
Possible parts
User interface control, electronic control board
3-1 or F3E1

Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.)

Check/Repair

Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor.

Possible parts
Thermistor/OWI sensor, wire harness
3-2 F3E2

Shorted thermistor/OWI sensor

Check/Repair

Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor.

Possible parts
Thermistor/OWI sensor, wire harness
3-3 or F3E3

OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher

Check/Repair

Disconnect the dishwasher drain hose connection from the air gap or the garbage disposal if you have no air gap. Pour water through the drain hose to see if water backs up into the dishwasher tub. If so, replace the portion of the drain hose that connects to the drain pump because the check valve in that hose failed. If water doesn't back up into the dishwasher through the drain hose, reconnect the hose and run the Service Diagnostics Test according to the instructions in the tech sheet. You should see low soil level indicated during the OWI test in the diagnostic mode. If you see high soil level during the OWI test, unplug the dishwasher and clean the OWI sensor. Reassemble the dishwasher and plug the dishwasher back in to restore electrical power. Run the diagnostic test cycle so the electronic control board will calibrate the OWI sensor on the next cycle. Run a normal wash cycle. If you still see the error code, replace the thermistor/OWI sensor.

Possible parts
Thermistor/OWI sensor, drain hose
4-4 or F4E4

Communication error between the electronic control board and the circulation pump motor

Check/Repair

Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board.

How-to help
Possible parts
Wire harness, circulation pump and motor assembly, electronic control board
5-1 or F5E1

Door switch failure

Check/Repair

This code appears if you don't close the door within 4 seconds of pressing the Start/Resume button, or if the door latch assembly is broken. When starting a cycle, close the door within 4 seconds after pressing Start/Resume. If you can't start the cycle and the code continues, then the door switch could be defective. Unplug the dishwasher to disconnect electrical power. Disassemble the door and check the door switch wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the door latch assembly.

How-to help
Possible parts
Door latch assembly, wire harness
5-2 or F5E2

Control detects door not opening

Check/Repair

The electronic control board expects to see the door open between cycles or the dishwasher won't start the next time you try to start a new cycle. If you didn't open the door between cycles, cancel the cycle. Open and shut the door, and then start a new cycle. If the cycle still won't start, then the door switch could be defective. Unplug the dishwasher, then plug it back in to simulate the door opening. If the cycle starts, replace the door latch assembly because the door switch isn't detecting the door opening.

How-to help
Possible parts
Door latch assembly
6-1 or F6E1

Won't fill

Check/Repair

Check for an item stuck under the overfill float and remove it. If the overfill float sticks in the "up" position the dishwasher won't fill. Unplug the dishwasher to disconnect electrical power and shut the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs. Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if water flows from the supply line. If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, you may need to replace the water inlet valve or the electronic control board.

Possible parts
Water inlet valve, wire harness, electronic control board
6-2 or F6E2

Water inlet valve failure

Check/Repair

Unplug the dishwasher to disconnect electrical power. Remove the bottom front access panel and toe panel. Check the wire harness connections on the water inlet valve. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness connections are okay, check the resistance of the water inlet valve using a multimeter. You should measure around 1,400 ohms of resistance through the water inlet valve. If you measure infinite resistance, replace the water inlet valve. If the problem continues, replace the electronic control board.

How-to help
Possible parts
Water inlet valve, electronic control board, wire harness
6-3 or F6E3

Suds or air are in the water pump

Check/Repair

Check for sudsy water. If you see excessive suds, try to drain the dishwasher by cancelling the cycle. The drain pump will run for 3 minutes. If the drain pump can't drain the sudsy water, drain the water by hand or use a wet/dry shop vacuum to remove the water. Check the detergent dispenser and replace if it's damaged. Use only dishwasher detergent in the dishwasher. Using regular dish soap in the dishwasher causes excessive suds. If you don't see excessive suds, check the water fill level in the tub because low water level causes air in the pump. The water level should just touch the bottom of the overfill float mushroom. If you find the water level too low, check for bowls or containers that flipped over during the cycle that could be holding water. Load items so they don't flip over during the cycle and cause low water level. If you didn't find bowls or containers flipped over and holding water, then a defective water inlet valve could cause the low water level. Unplug the dishwasher to disconnect electrical power and close the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs. Replace the water valve if you find the screen clogged because debris from the clog can get into the valve body, causing the valve to stick open and possibly flood your kitchen. If the screen is clear, place the end of the water supply line in a shallow pan and briefly open the water supply valve to see if the water flows from the supply line. If water doesn't flow, have a plumber repair the water supply to your dishwasher. If the water flows okay, check the wiring connections on the water inlet valve and reconnect any loose wires or replace the wire harness if damaged. If the wires are okay, you may need to replace the water inlet valve.

Possible parts
Water inlet valve, detergent dispenser, wire harness
6-4 or F6E4

The float switch is open

Check/Repair

Check for and remove any items stuck under the overfill float. A defective water inlet valve also can cause the float switch to trip open. If the water inlet valve sticks open, the dishwasher will fill constantly causing the float switch to trip. If this happens, replace the water inlet valve because the valve is stuck open. A third cause for the error code is a defective float switch. Unplug the dishwasher to disconnect electrical power and check the resistance through the overfill float switch. You should measure near 0 ohms of resistance with the dishwasher tub empty (or near empty). If you measure infinite resistance, replace the float switch.

How-to help
Possible parts
Water inlet valve, overfill float switch
6-7 or F6E7

Flowmeter failure

Check/Repair

Unplug the dishwasher and check the wiring connections between the water softener salt sensor and flow meter. Reconnect any loose wires and repair any damaged wires. Check the wiring connections between the water softener salt sensor and electronic control board. Reconnect any loose wires and repair any broken wires. If wiring connections are okay, replace the flow meter.

Possible parts
Flow meter
6-8 or F6E8

Water softener regeneration valve failure

Check/Repair

Unplug the dishwasher and check the wiring connections between the electronic control board and the water softener regeneration valve. Reconnect any loose wires and repair any broken wires. Check resistance through the regeneration valve circuit through the wires that connect the valve circuit to the electronic control board using a multimeter. The meter should measure between 890 and 1,090 ohms through the regeneration valve circuit. If resistance is within that range, replace the electronic control board because the control board isn't sensing the regeneration valve circuit. If the meter measures infinite resistance, check resistance directly at the regeneration valve. If the meter measures infinite resistance directly at the regeneration valve, replace the water softener tank assembly. If the meter measures between 890 and 1,090 ohms directly at the regeneration valve, repair or replace the wire harness because a damaged wire harness is causing the meter to measure infinite resistance through the regeneration valve circuit.

Possible parts
Water softener tank assembly, electronic control board, wire harness
7-1 or F7E1

Heating element doesn't work

Check/Repair

Inspect the heating element and replace it if you find visible damage. If the heating element appears to be intact, unplug the dishwasher and check the wiring between the electronic control board and the heating element. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the heating element.

How-to help
Possible parts
Heating element, wiring harness
7-2 or F7E2

Heating element won't shut off

Check/Repair

Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board.

How-to help
Possible parts
Electronic control board
8-1 or F8E1

Slow drain

Check/Repair

Unplug the dishwasher to disconnect electrical power. Check the drain path and remove any obstruction you find. If the drain path is clear, check the wiring between the drain pump and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drain pump.

How-to help
Possible parts
Drain pump, wiring harness
8-2 or F8E2

Drain pump electrical problem

Check/Repair

Unplug the dishwasher to disconnect electrical power. Check the wiring between the drain pump and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drain pump.

How-to help
Possible parts
Drain pump, wire harness
8-4 of F8E4

Drain pump motor failure

Check/Repair

Unplug the dishwasher and check the wire harness connections between the drain pump and the electronic control board. Reconnect any loose wires and repair any damaged wires. If the wiring is okay, check for and clear any debris you find inside the drain pump that may be preventing the impeller from spinning. If the drain pump is clear of debris, you'll likely need to replace the drain pump.

Possible parts
Drain pump
9-1 or F9E1

Electronic control board can't detect the position of the diverter disc

Check/Repair

The diverter motor positions the disc that directs the water through the lower spray arm or the upper spray arm. The diverter motor also monitors the position of the diverter disc and sends position signals to the electronic control board. Unplug the dishwasher to disconnect power and check the wiring going to the diverter motor. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the diverter motor because it isn't sending position signals to the electronic control board. See the repair guide to fix it yourself.

How-to help
Possible parts
Diverter motor, wiring harness
9-2 or F9E2

Diverter motor is stuck on

Check/Repair

The diverter relay on the electronic control board is defective. Unplug the dishwasher to disconnect electrical power and replace the electronic control board.

How-to help
Possible parts
Electronic control board
9-3 or F9E3

Diverter disc is missing

Check/Repair

Remove the dishracks and the lower spray arm. Pull out the TurboZone manifold and the feed tube. Remove the pump outlet and check the diverter disc. Replace the disc if it's broken or missing.

Possible parts
Diverter disc
9-4 or F9E4

Lower spray arm error

Check/Repair

Check for and remove anything blocking the lower spray arm from turning. Unplug the dishwasher to disconnect power and check the wiring connections on the lower spray arm motor, which is a component on the diverter motor on this dishwasher. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the diverter motor, which includes the lower spray arm motor.

How-to help
Possible parts
Diverter motor, wire harness
10-1 or FAE1

Detergent dispenser failure

Check/Repair

Unplug the dishwasher to disconnect electrical power. Remove the outer door panel and check the wiring connections between the electronic control board and the detergent dispenser. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the detergent dispenser.

How-to help
Possible parts
Detergent dispenser, wire harness
10-3 or FAE3

Drying fan failure

Check/Repair

Unplug the dishwasher to disconnect electrical power. Check the wiring between the electronic control board and the drying fan. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drying fan.

How-to help
Possible parts
Drying fan, wire harness
12-1 or FCE1

Communication failure between the electronic control board and Wi-Fi module

Check/Repair

Unplug the dishwasher and check the wire harness connections between the electronic control board and the Wi-Fi module. Reconnect any loose wires and repair any damaged wires. If the wiring is okay, you'll likely need to replace the Wi-Fi module.

Possible parts
Wi-Fi module
12-2 or FCE2

No link to the wireless router

Check/Repair

Follow the instructions in your owner's manual to link the dishwasher's Wi-Fi module to your home's wireless router.

Possible parts
12-3 or FCE3

No internet connection

Check/Repair

Your wireless router isn't connected to the internet. Restore your wireless router's internet connection.

Possible parts
12-5 or FCE5

Wi-Fi antenna failure

Check/Repair

Unplug the dishwasher and check the antenna's wiring connection to the Wi-Fi module. Reconnect any loose wires and repair any broken wires. If the wiring is okay, you'll likely need to replace the antenna.

Possible parts
Wi-Fi antenna

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: broken door spring, damaged or broken door hinge…

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Main cause: damaged rack height adjuster…

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher user interface control

How to replace a dishwasher user interface control

The user interface control houses the selection buttons and display. If it fails, you can't select the cycle and setting…

Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…