I purchased my dishwasher about a year ago, but because we were in the middle of house renovations we couldn't try to install it until almost 7 months after the purchase. To my surprise, the power cord was not included with the unit and there began my quest to find the power cord. I went to the local Sears Parts Store asking for the power cord and the personnel did not know what I was talking about. Even after pulling up the schematics, they could not point out the correct part for the cord. Long story short, they could not help me at all!. I am glad I found online store, I was able to chat with a representative who knew right away what I needed.My only complaint with my experience has to do with the shopping charges. I paid almost $30 dollars for shipping and handling, which I found really expensive.