Kenmore Elite 25328099802 freezer Parts

Kenmore upright freezers like model 25328099802 typically do not have a single dedicated “reset” button. For this model’s electronic temperature control, we use the ALARM RESET button to silence alarms and to lock or unlock the controls; power-cycling the freezer is the practical “reset” for most control glitches (see the 25328099802 owner's manual).

What you can try first (safe reset steps)

• Press ALARM RESET once to silence the buzzer (for a HI TEMP or door-ajar style alarm).
• If the controls seem unresponsive, press and hold ALARM RESET for 3 seconds to toggle the control lock (lock shows “L”; unlock shows “U” briefly, then temperature).
• Turn the freezer OFF at the control by pressing the DOWN (v) symbol until the display shows “0”.
• Wait 2 to 5 minutes, then press the UP (^) symbol until the display shows “4” (or your desired setting).
• If the display still acts erratically, unplug the freezer (or switch off the breaker) for 5 minutes, then restore power.

What “reset” means on this model

On the 25328099802, “reset” usually refers to one of these actions:

What you’re trying to fix	Best “reset” action	What to expect
Alarm is sounding / HI TEMP light is on	Press ALARM RESET	Alarm silences; light stays on until temp drops below about 23°F
Controls won’t change settings	Hold ALARM RESET 3 seconds	Toggles control lock (L or U)
Freezer not cooling after a glitch	Turn OFF (0), wait, turn ON (4)	Cooling resumes; allow hours to stabilize

Why it matters

Using the correct reset method prevents unnecessary part replacement and helps you spot real cooling problems (like airflow restrictions, heavy frost buildup, or a failing defrost system) sooner.

Last updated: January 2026

The exact cubic-foot capacity for Kenmore Elite upright freezer model 25328099802 is listed on the model’s specification information in the 25328099802 owner's manual. If you do not see capacity called out, you can also estimate it from interior dimensions, but the manual spec is the most reliable number to use.

Where to find the capacity (fast)

Check these common spots in the documentation for model 25328099802:

• Specifications or “product features” section
• First pages near the model/serial information
• Any “capacity” or “storage volume” callout
• Energy or performance information pages

How to estimate cubic feet (if you need a quick ballpark)

If you can measure the usable interior space (in inches), use this formula:

• Cubic feet = (width × height × depth) ÷ 1,728

Tips for measuring:

• Measure the usable interior, not the cabinet exterior.
• Subtract space taken by thick insulation, shelves, and the evaporator cover.
• Upright freezers often have less usable volume than the cabinet size suggests.

What the manual tells you that matters for capacity

Even without a capacity number on hand, the manual gives a loading guideline tied to freezer size:

• Freeze only 3 pounds of fresh food per cubic foot of freezer space at one time.
• Allow about 4 hours for the freezer to cool down completely before loading unfrozen food.

Quick reference table

What you know	What you can do	Why it helps
Manual lists capacity	Use that cubic-foot number	Best for comparing models and planning storage
Interior dimensions	Calculate cubic feet	Good for a practical estimate
Neither available	Use loading guideline and avoid overpacking	Prevents long run times and uneven freezing

Why it matters

Cubic-foot capacity affects how much food you can store, how quickly the freezer recovers after door openings, and how much fresh food you can freeze at one time without warming already-frozen items.

Last updated: January 2026

If your Kenmore Elite freezer model 25328099802 is running but not freezing, the most common causes are incorrect temperature control settings, poor airflow from frequent door openings or a door not sealing, or a cooling-system problem such as a failed evaporator fan motor, defrost failure, or compressor issue. Use the 25328099802 owner's manual troubleshooting steps first.

Quick checks we recommend first

• Confirm the temperature control is not set to OFF (OFF stops the compressor but still leaves power to other components).
• Make sure the freezer is fully plugged in and the outlet and breaker are OK.
• Reduce door openings for several hours; warm food loads and frequent openings can prevent recovery.
• Check that the door closes and seals all the way; a slightly open door can cause warm air leaks and frost.
• Verify the freezer is level; a misaligned door from an unlevel cabinet can cause sealing and cooling problems.

What to inspect if it still will not freeze

Airflow and fan issues

If you do not hear or feel airflow inside, a failed evaporator fan can stop cold air circulation. For this model, the fan motor is a common suspect: freezer evaporator fan motor 297309000.

Defrost system problems (frost buildup)

Heavy frost on the back interior panel often points to a defrost problem. Common defrost components include:

• Defrost heater 216730700
• Defrost bi-metal thermostat (defrost thermostat)

Sealed system or compressor problems

If the freezer runs “too much” but temperatures stay warm, the sealed system may not be moving heat properly. This can include the compressor, refrigerant flow restrictions, or heat rejection issues at the condenser.

Symptoms-to-cause guide

What you notice	Most likely area to check	Typical next step
Runs constantly, still warm	Door seal, airflow, sealed system	Check gasket and airflow; then evaluate compressor/sealed system
Frost blanket on rear panel	Defrost system	Inspect heater and defrost thermostat
Quiet inside, weak/no airflow	Evaporator fan	Test/replace evaporator fan motor
Door pops open or won’t shut	Leveling/door alignment	Level cabinet so door closes easily

Why it matters

A freezer that is not freezing can spoil food quickly, and issues like a poor door seal or blocked airflow also force the compressor to run longer, increasing energy use and wear.

Last updated: January 2026