Can you still get parts for Kenmore refrigerators?
Yes. We still offer replacement parts for Kenmore refrigerators, including model 25356963600; you can match parts by model number and then choose the exact component you need (water filter, door gasket, ice maker parts, lighting, and more). Use the 25356963600 owner's manual to confirm the correct part location and style before ordering.
These are some of the most frequently needed items for this side-by-side refrigerator:
- Water filter (for taste, flow, and ice quality)
- Door gaskets (to stop warm air leaks and frost)
- Ice maker components (mold, bin, dispenser-related parts)
- Light bulb (interior lighting)
- Defrost parts (to prevent frost buildup and warm temperatures)
| What you need | Example part on this model | When it’s typically needed |
|---|---|---|
| Water filtration | Genuine Kenmore refrigerator water filter WF2CB | Low flow, bad taste/odor, filter reminder |
| Freezer door sealing | Refrigerator freezer gasket 241786014 | Frost, sweating, door not sealing |
| Defrost protection | Refrigerator defrost bi-metal thermostat 5303918214 | Heavy frost, warm fridge/freezer |
| Ice storage | Ice container 241860803 | Cracked bin, dispenser jams |
Even within the Kenmore 253 series, small revisions can change fit.
- Find the full model number on the refrigerator’s ID tag and match it exactly to 25356963600
- Use the exploded view and part descriptions to match shape, mounting points, and finish
- For water filters, confirm whether your unit uses a rear filter and the release button style
- For gaskets, confirm which door (fresh food vs freezer) and the gasket color
- For ice maker issues, check for ice clumping and bin jams before replacing parts
Using the correct model-matched part helps prevent leaks, poor cooling, dispenser jams, and repeat repairs. For example, the manual notes the refrigerator’s ice and water filter system has specific operating limits (pressure, temperature, and flow), so the correct filter and installation steps protect both water quality and dispenser performance.
We recommend ordering directly from the parts list for model 25356963600 so you get the right fit. If you need to search beyond the most common items, you can also look up parts by model number on Sears PartsDirect.
Last updated: February 2026
What are the most common problems with Kenmore refrigerators?
The most common problems we see on Kenmore refrigerators like model 25356963600 are warm temperatures from airflow or defrost issues, water leaks from drain or seal problems, ice maker and dispenser troubles, and unusual noises from fans. Many fixes start with cleaning, checking door seals, and verifying temperature settings in the 25356963600 owner's manual.
- Not cooling or too warm: dirty condenser coils, evaporator fan problems, or a defrost cycle issue that lets frost build up and block airflow.
- Runs too long: doors opened often, dirty condenser, or worn door gaskets letting warm air in.
- Water leaking or puddles: clogged defrost drain, loose water line connections, or a door gasket not sealing.
- Ice maker not making ice: water supply issues, frozen fill path, or ice maker component wear.
- Ice dispenser jams: ice clumps when the dispenser is not used often; shaking the ice bin to loosen cubes is a common fix.
- Confirm temperatures: set the freezer and refrigerator controls correctly; allow 24 hours for temperatures to stabilize after changes.
- Clean the condenser: a dirty condenser is a common cause of warm temps and long run times.
- Inspect door gaskets: look for gaps, tears, or areas that do not grip a dollar bill evenly.
- Listen for fan noise changes: clicking, grinding, or intermittent airflow points to an evaporator fan issue.
- Check the ice bin: if cubes are fused together, remove the bin and shake it loose (do not use sharp tools).
| Problem area | What fails most often | Example part for this model |
|---|---|---|
| Water taste/flow, ice quality | Clogged water filter | Genuine Kenmore refrigerator water filter WF2CB |
| Frost buildup, warm temps | Defrost thermostat issues | Refrigerator defrost bi-metal thermostat 5303918214 |
| Poor door seal, sweating, leaks | Worn gasket | Refrigerator freezer gasket 241786014 |
| Dim or out interior light | Burned-out bulb | Refrigerator light bulb 316538904 |
These symptoms usually trace back to airflow, sealing, or water supply. Fixing the root cause protects food temperatures, reduces compressor run time, and prevents repeat issues like ice clumping or recurring puddles.
If you need to order parts beyond the items listed above, we recommend searching by model number on Sears PartsDirect.
Last updated: February 2026
Where is the model number on a Kenmore side by side refrigerator?
On Kenmore side-by-side refrigerator model 25356963600, the model number is printed on the serial plate located inside the refrigerator compartment (fresh food section). Use the model number exactly as shown on that plate when matching parts and diagrams; see the 25356963600 owner's manual.
Start with the fresh food compartment and look for the serial plate on the cabinet liner:
- On an inside side wall of the refrigerator compartment
- On the frame just inside the door opening
- Near the upper interior area (often close to the light)
- Near the crisper area on an interior wall
You will typically find these identifiers together:
- Model number (the key for parts lookup)
- Serial number
- Electrical ratings (common on many data plates)
| Plate item | What it looks like | What to do with it |
|---|---|---|
| Model number | Starts with 253 or 970 | Match parts and diagrams to your exact model |
| Serial number | Letters and numbers | Keep for service records |
- Use a flashlight and read straight on to reduce glare.
- Write it down exactly, including all digits.
- Clean the plate with mild soap and water only.
- Take a clear photo before ordering parts.
Kenmore model numbers can be very similar across different refrigerator styles; using the serial plate from the fresh food compartment prevents ordering the wrong items such as a water filter or door gasket.
You can order parts for model 25356963600 from the parts list for this model, or search by model number on Sears PartsDirect.
Last updated: February 2026
Why is my Kenmore side by side ice maker not working?
If your Kenmore side-by-side refrigerator 25356963600 ice maker is not making ice, the usual causes are the ice maker being turned off (wire signal arm up), the freezer not cold enough, or restricted water flow from the household valve or a clogged filter. Use the 25356963600 owner's manual to verify the correct ON/OFF setup for your ice maker style.
- Lower the wire signal arm to the down/ON position (common on side-mounted ice makers).
- Make sure the household water line valve is fully open.
- Confirm the freezer is cold enough to freeze water into cubes.
- Inspect the water line behind the refrigerator for kinks.
- If cubes are clumped and the dispenser jams, remove the bin and shake to loosen cubes (never use sharp tools).
If the water dispenser flow is slow, the ice maker often stops or makes small or hollow cubes.
- Replace a clogged filter with the correct cartridge, such as genuine Kenmore refrigerator water filter WF2CB.
- After replacing the filter, flush water for 3 minutes to purge air and condition the system.
| What you see | Most likely cause | What to do |
|---|---|---|
| No ice at all | Ice maker turned off | Set arm down to ON |
| Small or hollow cubes | Low water flow | Replace filter; check valve |
| Ice clumps, dispenser jams | Infrequent use | Shake bin to break up cubes |
If the freezer is cold and water flow is strong, a failed ice maker component can stop cycling or filling. Common replaceable items include the ice maker mold 241798231 and the ice container 241860803.
Restoring the ON setting and steady water flow typically gets ice production going within 24 hours; with no usage, it can take about 2 days to fill the ice container.
Order parts from the parts list for model 25356963600, or search by model number on Sears PartsDirect.
Last updated: February 2026





