Who makes Amana upright freezers?
Amana upright freezers, including model AFU1767BW, are made under the Amana brand, which is owned by Whirlpool Corporation. For model-specific support details and service contacts, we recommend checking the AFU1767BW owner's manual.
Quick brand background
Amana has been a long-running U.S. appliance brand, and today the Amana brand is part of Whirlpool Corporation’s portfolio. That means many Amana refrigeration products share design and service networks common to Whirlpool-family appliances.
Why this matters when buying parts or service
Knowing who owns the brand helps you get the right parts and the right type of service support for your freezer.
- Parts are typically sourced through Whirlpool-family distribution channels.
- Service is commonly handled through authorized servicers listed in the documentation.
- Model and serial number matching is essential for correct fit.
- Documentation often covers a “product line,” so features can vary by model.
What to have ready when you contact support
The manual explains that product information is found on the serial plate inside the freezer. Have these details ready:
- Model number (AFU1767BW)
- Serial number
- Purchase date
- A clear description of the issue
| Item | Where to find it | Why it matters |
|---|---|---|
| Model number | Serial plate inside the freezer | Ensures correct parts lookup |
| Serial number | Serial plate inside the freezer | Helps identify production details |
| Purchase date | Receipt or records | Helps with service planning |
Related parts you might see when servicing
If you are troubleshooting cooling or defrost concerns, these are examples of common freezer system parts (match by model before ordering):
- Defrost heater W11175809 (helps melt frost on the evaporator during defrost)
- Compressor kit W10309990 (drives the sealed cooling system)
Last updated: February 2026
How to remove Amana freezer door handle?
To remove the door handle on your Amana AFU1767BW upright freezer, loosen the handle mounting screws (usually Phillips-head) and slide the handle off the door. Support the handle as you loosen the screws so it does not drop and scratch the door finish.
Step-by-step: removing the handle
- Unplug the freezer or switch off power at the breaker (recommended anytime you are working around the door and wiring).
- Open the freezer door fully for easier access.
- Look for the handle mounting screws:
- Many handles use two screws on the inside edge of the handle.
- Some versions use set screws on the underside of the handle.
- Hold the handle with one hand; loosen the screws with the other.
- Slide the handle away from the door and lift it off.
What to do if the screws are stripped or stuck
- Use the correct screwdriver size and press firmly to avoid cam-out.
- If the screw head is damaged, use a rubber band between the driver and screw head for extra grip.
- If the handle is loose but will not come off, check for a hidden set screw underneath.
Reinstall tips (so it stays tight)
- Align the handle with the mounting posts or holes before tightening.
- Tighten screws evenly; do not overtighten (it can crack plastic handle ends).
- Recheck tightness after a day of use.
| Symptom | Most common cause | What we recommend |
|---|---|---|
| Handle wiggles | Loose mounting screws | Tighten screws; verify handle is seated |
| Handle will not slide off | Hidden set screw or handle caught on trim | Check underside/ends for set screw; gently wiggle while pulling |
| Screw will not tighten | Stripped door liner hole or wrong screw | Inspect threads; replace the screw if damaged |
Why it matters
A loose handle can strip the mounting holes over time and can also prevent the door from sealing consistently, which makes the freezer run longer and build frost.
For diagrams and any model-specific handle notes, use the AFU1767BW owner's manual. If you need a replacement fastener, match the original screw style and length; a common option on this model is the door handle screw WPW10348409.
Last updated: February 2026
Why is my Amana refrigerator freezer not freezing?
If your Amana AFU1767BW upright freezer is running but not freezing, the most common causes are a warm temperature control setting, poor airflow from heavy frost on the evaporator area, or a sealed-system/start issue that prevents the compressor from cooling properly. Use the checks below to pinpoint the failure.
Quick checks first (fastest fixes)
- Confirm the control is set for freezing; the target is 0°F (-18°C) or slightly below.
- After any adjustment, wait 5 to 8 hours to see temperature change; then recheck.
- If you recently loaded a lot of unfrozen food, use Fast Freeze (if equipped) for 24 to 48 hours, then return to normal.
- Make sure the door closes tightly and nothing is holding it open.
- Listen for the evaporator fan (inside) and compressor (rear/bottom) running.
Step-by-step troubleshooting
1) Verify temperature control behavior
Your AFU1767BW is designed to be adjusted one number at a time, then given time to stabilize.
| What you do | What to expect | What it suggests if it fails |
|---|---|---|
| Set colder by 1 step | Temp drops within 5 to 8 hours | Control issue or cooling system issue |
| Wait 24 hours after final tweak | Stable near 0°F | Ongoing warm temps indicate a fault |
Reference the exact control guidance in the AFU1767BW owner's manual.
2) Check for frost buildup blocking airflow
Heavy frost on the back interior panel or around the evaporator area can block airflow and stop freezing. If you see thick frost, defrost safely: unplug the freezer before defrosting and do not scrape with sharp tools.
3) If the compressor runs but cooling is weak
A weak start device or compressor problem can cause “running but not freezing.” Common service-level suspects include:
- Start/overload device (compressor may click on and off)
- Run capacitor (hard starting or humming)
- Compressor performance issue
For compressor-related repairs, we recommend a qualified technician. If you are diagnosing parts, the overload WP2149959 is one component used in the start circuit.
Why it matters
Food quality drops quickly when temperatures rise above 0°F, and frequent thaw-refreeze cycles increase freezer burn and waste. Getting the control, airflow, and cooling system back to normal protects food and reduces energy use.
Last updated: February 2026





