Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Hoover
Upright Vacuum

Model # U5396-960 Official Hoover vacuum cleaner

Here are the diagrams and repair parts for Official Hoover U5396-960 vacuum cleaner, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 104 parts  |
Label 51873001
#26B

Upper handle/hose/bag housing diagram

Label

Part #51873001

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Power Cord Strain Relief 27482230
#10A

Upper handle/hose/bag housing diagram

Vacuum power cord strain relief

Part #27482230

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Handle Release Pedal 38458043
#3

Hood assembly diagram

Vacuum handle release pedal

Part #38458043

The manufacturer no longer makes this part, and there's no substitute part

Bag Housing 37254115
#45B

Upper handle/hose/bag housing diagram

Bag housing

Part #37254115

The manufacturer no longer makes this part, and there's no substitute part

Retainer 36426034
#39

Upper handle/hose/bag housing diagram

Retainer

Part #36426034

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Screw 21447230
#27

Upper handle/hose/bag housing diagram

Vacuum screw

Part #21447230

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Motor Cover 37196158
#28A

Upper handle/hose/bag housing diagram

Vacuum motor cover

Part #37196158

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Motor Mount 36322030
#37

Upper handle/hose/bag housing diagram

Vacuum motor mount

Part #36322030

The manufacturer no longer makes this part, and there's no substitute part

Vacuum Hose Center Tube 43457024

#NI

All parts diagram

Vacuum hose center tube

Part #43457024

The manufacturer no longer makes this part, and there's no substitute part

Seal 34311004
#19

Upper handle/hose/bag housing diagram

Seal

Part #34311004

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your vacuum cleaners

Choose a symptom to see related vacuum cleaner repairs.

View all

Why does my vacuum cleaner shut off suddenly?

Main causes: damaged vacuum hose, clogged motor air filter, bad suction motor…

Read more

Why doesn't my vacuum cleaner have good suction?

Main causes: weak suction motor, vacuum bag is full, clog in suction air path, dirty exhaust filter, leaky vacuum hose…

Read more

Why doesn't my vacuum cleaner's brush roll spin?

Main causes: broken drive belt, damaged brush roll, tripped brush roll motor overload, bad brush roll motor, wiring fail…

Read more

Why won't my vacuum cleaner turn on?

Main causes: lack of power, bad power cord, drive motor failure, wiring failure…

Read more

Effective articles & videos to help repair your vacuum cleaners

Use the advice and tips in these articles and videos to get the most out of your vacuum.

View all
How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

Read more
10 must-have tools for appliance repair

10 must-have tools for appliance repair

Come see which tools made our top 10 must-haves for DIY appliance repair.…

Read more
Vacuum common questions

Vacuum common questions

Find the answers to frequently asked questions about vacuum cleaners.…

Read more

Parts & More