Vacuum Cleaner: Brush roll not spinning
A broken drive belt, damaged brush roll, jammed brush roll bearings, tripped brush roll motor overload, failed brush roll motor or a wiring failure in the wand or nozzle can prevent the brush roll from spinning.
Check the condition of the drive belt and replace the belt if it's worn or broken. If the drive belt is okay, but the brush roll won't spin, check the bearings on the sides of the brush roll for debris such as hair that may be tangled in the bearings and preventing the brush roll from turning. Remove hair and other debris that you find in the bearings. Check the brush roll for damage and replace if it's damaged or broken.
For a canister vacuum, the brush roll motor often has an overload reset button. The brush roll motor may have tripped if the brush roll overheated. Let the brush roll motor cool down and then reset the overload by pressing the reset button. If the brush roll motor overload keeps tripping, you may need to replace the brush roll motor because windings in the brush roll motor are damaged, causing the brush roll motor to overheat and trip the overload.
Check the wire harness connections in the wand and nozzle if you have a canister vacuum. Reconnect any loose wires and repair any broken wires. Look for melted or broken wiring contacts in the wand wiring connections. Melted or broken wiring contacts in the wand won't allow current to flow to the brush roll motor so replace the wand if wiring contacts are melted or broken.
Replace the vacuum ribbed drive belt
The drive belt connects the drive motor pulley to the brush roll in the power brush assembly. It spins the brush roll when the drive motor is running. If the belt is worn or broken, replace it.
Replace the vacuum cogged drive belt
The cogged drive belt is made of reinforced rubber. It has cogs or teeth that fit into geared sprockets on the end of the drive motor shaft and the agitator. Replace the belt if it's worn or broken.
Replace the vacuum brush roll for ribbed belt
The brush roll is part of the power brush assembly; this style of brush roll is for use with a ribbed drive belt. The brush roll is a cylinder covered with rows of bristles that lift dirt from between carpet fibers when the cylinder rotates. If the bristles are worn or the cylinder is damaged, replace the brush roll.
Replace the vacuum brush roll for cogged belt
The brush roll is part of the power brush assembly; this style of brush roll has a sprocket at the end that meshes with cogs that line the drive belt. The brush roll is a cylinder covered with rows of bristles that lift dirt from between carpet fibers when the cylinder rotates. Replace the brush roll when the bristles are worn or if the cylinder is damaged.
Replace the vacuum adjustable wand
An adjustable wand telescopes to different lengths. If the wand no longer locks in place when adjusted or no longer telescopes, replace the wand.
Replace the vacuum stationary wand
A stationary vacuum wand has internal wires that supply voltage to the power brush. If the wires are broken or the connections are damaged, replace the wand.
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