Thermador Masterpiece wall oven error codes

Thermador

These error code explanations can help you diagnose a problem with your Thermador Masterpiece wall oven. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for wall ovens, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your wall oven.

Error Code
Condition
DIY advice
E000

Mismatched user interface and electronic oven control board

Check/Repair

This code appears when you replace the user interface or electronic oven control board using the wrong part. Use your wall oven model number to check the part number for the replacement part. Disconnect electrical power to the wall oven and install the correct part for your model.

Possible parts
Electronic oven control board, user interface
E003

User interface too hot

Check/Repair

The user interface temperature exceeded 185 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace if damaged. Check the upper oven cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.

Possible parts
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
E005 or E009

No communication between the user interface and the electronic oven control board

Check/Repair

Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible parts
User interface, wire harness, electronic oven control board
E010

User interface memory error

Check/Repair

Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible parts
User interface, electronic control board, wire harness
E011

User interface error or stuck button

Check/Repair

Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect electrical power to the oven and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible parts
User interface, electronic control board, wire harness
E012

Defective electronic control board temperature sensor

Check/Repair

Disconnect electrical power to the oven and replace the electronic oven control board.

Possible parts
Electronic oven control board
E014

On/Off key not responding

Check/Repair

Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and touch the center of the On/Off key with the flat part of your finger. If the key doesn't work, disconnect power to the oven again and check the wire harness between the user interface and the electronic oven control board for damage. Replace the wire harness if damaged. If the wire harness is okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible parts
User interface, electronic oven control board, wire harness
E032

10 seconds of multiple keys being pushed

Check/Repair

Press "Clear" and reprogram the oven settings. If the problem continues, disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect power to the oven again and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible parts
User interface, electronic control board, wire harness
E101 or E104

Upper oven temperature sensor failure

Check/Repair

Disconnect electrical power to the oven. Check the upper oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

How-to help
Possible parts
Upper oven temperature sensor, wire harness, electronic oven control board
E201 or E204

Lower oven temperature sensor failure

Check/Repair

Disconnect electrical power to the oven. Check the lower oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

How-to help
Possible parts
Lower oven temperature sensor, wire harness, electronic oven control board
E106

Upper oven door latch not locking

Check/Repair

Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Upper oven door latch assembly, wire harness, electronic oven control board
E206

Lower oven door latch not locking

Check/Repair

Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Lower oven door latch assembly, wire harness, electronic oven control board
E107

Upper oven door latch not unlocking

Check/Repair

Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Upper oven door latch assembly, wire harness, electronic oven control board
E207

Lower oven door latch not unlocking

Check/Repair

Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Lower oven door latch assembly, wire harness, electronic oven control board
E115

Upper oven temperature too high

Check/Repair

Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the upper oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

How-to help
Possible parts
Electronic oven control board, wire harness, upper oven temperature sensor
E215

Lower oven temperature too high

Check/Repair

Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the lower oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

How-to help
Possible parts
Electronic oven control board, wire harness, lower oven temperature sensor
E116, E122 or E123

Meat probe error

Check/Repair

Disconnect electrical power to the oven and check the meat probe receptacle wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the meat probe. If the problem continues, replace the meat probe receptacle. If the problem still continues, replace the electronic oven control board.

Possible parts
Meat probe, meat probe receptacle, wire harness, electronic oven control board
E118

Upper oven cooling fan failure

Check/Repair

Disconnect electrical power to the oven and check the wire harness connections on the upper oven cooling fan and the upper oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven cooling fan if it doesn't run when activated. Replace the upper oven cooling fan hall sensor if the cooling fan runs properly.

Possible parts
Upper oven cooling fan, upper oven cooling fan hall sensor, wire harness
E218

Lower oven cooling fan failure

Check/Repair

Disconnect electrical power to the oven and check the wire harness connections on the lower oven cooling fan and the lower oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven cooling fan if it doesn't run when activated. Replace the lower oven cooling fan hall sensor if the cooling fan runs properly.

Possible parts
Lower oven cooling fan, lower oven cooling fan hall sensor, wire harness
E124 or E126

Upper oven door switch and upper oven door latch switch don't agree

Check/Repair

Disconnect electrical power from the oven and check the wire harness connections on the upper oven door switch and upper oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven door switch if it doesn't control the oven light correctly. If the upper oven door switch works, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Upper oven door switch, upper oven door latch assembly, wire harness, electronic control board
E224 or E226

Lower oven door switch and lower oven door latch switch don't agree

Check/Repair

Disconnect electrical power from the oven and check the wire harness connections on the lower oven door switch and lower oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven door switch if it doesn't control the oven light correctly. If the lower oven door switch works, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible parts
Lower oven door switch, lower oven door latch assembly, wire harness, electronic control board
E303

Electronic oven control board too hot

Check/Repair

The electronic oven control board temperature exceeded 212 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace the seal if damaged. Check the upper cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.

How-to help
Possible parts
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
E309, E310 or E312

Electronic oven control board failure

Check/Repair

Disconnect electrical power to the oven and replace the electronic oven control board.

Possible parts
Electronic oven control board

Symptoms common to all wall oven

Choose a symptom to see related wall oven repairs.

Main causes: broken bake element, bad bake burner igniter, tripped thermal switch, control system failure
Main causes: broken broil element, faulty broil burner igniter, control system failure
Main causes: lack of electrical power, bad electronic control board, faulty oven control thermostat
Main causes: bad oven door lock assembly, faulty electronic control board, wiring failure
Main causes: faulty oven temperature sensor, control system problem, weak burner igniter, damaged oven element
Main causes: lack of gas supply, broken igniter, tripped circuit breaker, broken oven element, tripped thermal fuse, control system failure

Repair guides common to all wall oven

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June 1, 2015
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How to replace wall oven door hinges

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Repair difficulty
Time required
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Repair difficulty
Time required
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How to replace a wall oven control thermostat

Get your oven temperature under your control by replacing a faulty oven control thermostat.

Repair difficulty
Time required
 60 minutes or less

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