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Thermador

Thermador Masterpiece wall oven

These error code explanations can help you diagnose a problem with your Thermador Masterpiece wall oven. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for wall ovens, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your wall oven.

Error Codes

Error Code
E000
Condition

Mismatched user interface and electronic oven control board

Check / Repair

This code appears when you replace the user interface or electronic oven control board using the wrong part. Use your wall oven model number to check the part number for the replacement part. Disconnect electrical power to the wall oven and install the correct part for your model.

Possible Parts Required
Electronic oven control board, user interface
Error Code
E003
Condition

User interface too hot

Check / Repair

The user interface temperature exceeded 185 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace if damaged. Check the upper oven cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.

Possible Parts Required
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
Error Code
E005 or E009
Condition

No communication between the user interface and the electronic oven control board

Check / Repair

Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible Parts Required
User interface, wire harness, electronic oven control board
Error Code
E010
Condition

User interface memory error

Check / Repair

Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible Parts Required
User interface, electronic control board, wire harness
Error Code
E011
Condition

User interface error or stuck button

Check / Repair

Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect electrical power to the oven and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible Parts Required
User interface, electronic control board, wire harness
Error Code
E012
Condition

Defective electronic control board temperature sensor

Check / Repair

Disconnect electrical power to the oven and replace the electronic oven control board.

Possible Parts Required
Electronic oven control board
Error Code
E014
Condition

On/Off key not responding

Check / Repair

Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and touch the center of the On/Off key with the flat part of your finger. If the key doesn't work, disconnect power to the oven again and check the wire harness between the user interface and the electronic oven control board for damage. Replace the wire harness if damaged. If the wire harness is okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible Parts Required
User interface, electronic oven control board, wire harness
Error Code
E032
Condition

10 seconds of multiple keys being pushed

Check / Repair

Press "Clear" and reprogram the oven settings. If the problem continues, disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect power to the oven again and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.

Possible Parts Required
User interface, electronic control board, wire harness
Error Code
E101 or E104
Condition

Upper oven temperature sensor failure

Check / Repair

Disconnect electrical power to the oven. Check the upper oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

Possible Parts Required
Upper oven temperature sensor, wire harness, electronic oven control board
Error Code
E201 or E204
Condition

Lower oven temperature sensor failure

Check / Repair

Disconnect electrical power to the oven. Check the lower oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

Possible Parts Required
Lower oven temperature sensor, wire harness, electronic oven control board
Error Code
E106
Condition

Upper oven door latch not locking

Check / Repair

Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Upper oven door latch assembly, wire harness, electronic oven control board
Error Code
E206
Condition

Lower oven door latch not locking

Check / Repair

Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Lower oven door latch assembly, wire harness, electronic oven control board
Error Code
E107
Condition

Upper oven door latch not unlocking

Check / Repair

Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Upper oven door latch assembly, wire harness, electronic oven control board
Error Code
E207
Condition

Lower oven door latch not unlocking

Check / Repair

Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Lower oven door latch assembly, wire harness, electronic oven control board
Error Code
E115
Condition

Upper oven temperature too high

Check / Repair

Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the upper oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

Possible Parts Required
Electronic oven control board, wire harness, upper oven temperature sensor
Error Code
E215
Condition

Lower oven temperature too high

Check / Repair

Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the lower oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.

Possible Parts Required
Electronic oven control board, wire harness, lower oven temperature sensor
Error Code
E116, E122 or E123
Condition

Meat probe error

Check / Repair

Disconnect electrical power to the oven and check the meat probe receptacle wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the meat probe. If the problem continues, replace the meat probe receptacle. If the problem still continues, replace the electronic oven control board.

Possible Parts Required
Meat probe, meat probe receptacle, wire harness, electronic oven control board
Error Code
E118
Condition

Upper oven cooling fan failure

Check / Repair

Disconnect electrical power to the oven and check the wire harness connections on the upper oven cooling fan and the upper oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven cooling fan if it doesn't run when activated. Replace the upper oven cooling fan hall sensor if the cooling fan runs properly.

Possible Parts Required
Upper oven cooling fan, upper oven cooling fan hall sensor, wire harness
Error Code
E218
Condition

Lower oven cooling fan failure

Check / Repair

Disconnect electrical power to the oven and check the wire harness connections on the lower oven cooling fan and the lower oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven cooling fan if it doesn't run when activated. Replace the lower oven cooling fan hall sensor if the cooling fan runs properly.

Possible Parts Required
Lower oven cooling fan, lower oven cooling fan hall sensor, wire harness
Error Code
E124 or E126
Condition

Upper oven door switch and upper oven door latch switch don't agree

Check / Repair

Disconnect electrical power from the oven and check the wire harness connections on the upper oven door switch and upper oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven door switch if it doesn't control the oven light correctly. If the upper oven door switch works, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Upper oven door switch, upper oven door latch assembly, wire harness, electronic control board
Error Code
E224 or E226
Condition

Lower oven door switch and lower oven door latch switch don't agree

Check / Repair

Disconnect electrical power from the oven and check the wire harness connections on the lower oven door switch and lower oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven door switch if it doesn't control the oven light correctly. If the lower oven door switch works, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.

Possible Parts Required
Lower oven door switch, lower oven door latch assembly, wire harness, electronic control board
Error Code
E303
Condition

Electronic oven control board too hot

Check / Repair

The electronic oven control board temperature exceeded 212 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace the seal if damaged. Check the upper cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.

Possible Parts Required
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
Error Code
E309, E310 or E312
Condition

Electronic oven control board failure

Check / Repair

Disconnect electrical power to the oven and replace the electronic oven control board.

Possible Parts Required
Electronic oven control board

Most common symptoms to help you fix your wall oven

Choose a symptom to see related wall oven repairs.

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