Electrolux IQ-Touch dryer error codes

Electrolux

These error code explanations can help you diagnose a problem with your Electrolux IQ-Touch dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code
Condition
DIY advice
E31

Moisture sensor frequency too high

Check/Repair

Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged. If the wire harness is intact, replace the electronic control board.

How-to help
Possible parts
Electronic control board, Wire harness
E32

Moisture sensor frequency too low,

Check/Repair

Clean the moisture sensor bars using rubbing alcohol. A coating on the moisture sensor bars could be preventing them from detecting moisture. If the error code continues after cleaning the bars, unplug the dryer and check the moisture sensor wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the bars are clean and the wire harness is okay, replace the electronic control board.

How-to help
Possible parts
Electronic control board
E42

Door sensing error

Check/Repair

Unplug the dryer and check the door switch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Test the door switch operation using a multimeter. Replace the door switch if defective. If the door switch and wiring are okay, replace the electronic control board.

Possible parts
Door switch, Wire harness, Electronic control board
E51

Motor relay failure

Check/Repair

Unplug the dryer and check the motor wire harness for damage. Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.

How-to help
Possible parts
Electronic control board, Wire harness
E52

Motor stopped or not starting

Check/Repair

Overloading can overheat the drive motor, causing a tripped thermal protector. Reduce the load and allow the motor to cool off for 30 minutes before restarting the dryer. If the dryer won't restart, remove the load from the dryer and see if the drum turns freely by hand. If not, unplug the dryer and examine the drive system. Replace any damaged drive components. Check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the drive system and wire harness are okay, then you may need to replace the drive motor.

Possible parts
Drive motor, Wire harness, Drive system components
E53

Motor centrifugal switch failure

Check/Repair

The motor centrifugal switch is part of the drive motor assembly. Unplug the dryer and check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the drive motor. If the problem continues, replace the electronic control board.

Possible parts
Drive motor, Wire harness, Electronic control board
E54

Motor sensing failure

Check/Repair

The electronic control board detects an internal problem with its drive motor relay circuit. Unplug the dryer and replace the electronic control board.

How-to help
Possible parts
Electronic control board
E61

Heater relay failure

Check/Repair

Unplug the dryer and check the wire harness between the electronic control board and the heating element. Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.

How-to help
Possible parts
Electronic control board, Wire harness
E63

Heating element shorted to ground

Check/Repair

Unplug the dryer. Inspect the heating element for damage. Replace the heating element if broken. If you see no visible damage to the heating element, test it for a short to the metal cabinet using a multimeter. If you detect a short, replace the heating element.

How-to help
Possible parts
Heating element
E64

Open heating element circuit

Check/Repair

Unplug the dryer and check the wire harness connections between the electronic control board and the heating element. Reconnect any loose wires and replace the wire harness if damaged. Inspect the heating element for damage and replace the element if broken. If you see no visible damage to the heating element, test it for continuity using a multimeter. If the heating element is electrically open, replace it.

How-to help
Possible parts
Heating element, Wire harness
E65

High limit thermostat tripped open too many times (Electric dryer)

Check/Repair

Check the exhaust vent system for a restriction or blockage. Make sure that you don't have a kink in the flexible exhaust vent hose. If the exhaust vent system is clear, replace the high limit thermostat. If the problem continues, have a service technician examine the dryer and determine the cause of overheating.

Possible parts
High limit thermostat
E66

Thermal limiter tripped

Check/Repair

Unplug the dryer and check the thermal limiter for continuity using a multimeter. Replace the thermal limiter if it's electrically open. Check the exhaust vent system for clog or restriction because that's what may have caused the thermal limiter to trip. Clear any clog or restriction in the exhaust vent system.

Possible parts
Thermal limiter
E67

Heating sensor failure

Check/Repair

The electronic control board detects an internal problem with its heater relay circuit. Unplug the dryer and replace the electronic control board.

How-to help
Possible parts
Electronic control board
E71 or E72

Outlet thermistor failure

Check/Repair

Unplug the dryer and check the outlet thermistor (temperature sensor) wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the resistance of the outlet thermistor using a multimeter. You should measure around 5,000 ohms of resistance at room temperature of 70 degrees. Replace the outlet thermistor if resistance is off.

Possible parts
Outlet thermistor, Wire harness
E73

Inlet thermistor failure

Check/Repair

Unplug the dryer and check the inlet thermistor (temperature sensor) wire harness connections. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness is okay, check the resistance of the inlet thermistor using a multimeter. You should measure around 50,000 ohms of resistance at room temperature of 70 degrees. Replace the inlet thermistor if resistance is off.

Possible parts
Inlet thermistor, Wire harness
E74

Drive motor relay failure

Check/Repair

Unplug the dryer and check the drive motor wire harness. Reconnect any loose wires. Replace the drive motor wire harness if damaged. If the wire harness is okay, replace the electronic control board because the motor relay on the electronic control board is defective.

How-to help
Possible parts
Electronic control board, Wire harness
E91

Communication, error,

Check/Repair

Unplug the dryer. Check the wire harness connections between the user interface control and the electronic control board. If the wiring and connections are okay, replace the user interface control. If the problem continues, replace the electronic control board.

Possible parts
User interface control, Electronic control board
E92

User interface control and electronic control board mismatch

Check/Repair

This code appears when you replace the user interface control or electronic control board using the wrong part. Use your dryer model number to check the part number for the replacement part. Unplug the dryer and install the correct part for your model.

Possible parts
User interface control, Electronic control board
E93

Machine configuration error

Check/Repair

Unplug the dryer and check the wire harness connections between the user interface control and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay and you just replaced the user interface control or electronic control board, then you could have used the wrong part. Use your dryer model number to check the part number for the replacement part. Install the correct part for your model.

Possible parts
User interface control, Electronic control board, Wire harness
E94

Cycle configuration error

Check/Repair

The electronic control board is defective. Unplug the dryer and replace the electronic control board.

How-to help
Possible parts
Electronic control board
E97

Program mismatch

Check/Repair

The electronic control board is defective. Unplug the dryer and replace the electronic control board.

How-to help
Possible parts
Electronic control board
EA1

Incoming power frequency out of limits

Check/Repair

Unplug the dryer and have your local electrical power service provider check the power supply frequency. If it's normal and the code doesn't clear, replace the electronic control board.

How-to help
Possible parts
Electronic control board
EA2

Incoming line voltage is above 130 volts AC

Check/Repair

Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is high, have an electrician repair it. If the voltage is normal, replace the electronic control board.

How-to help
Possible parts
Electronic control board
EA3

Incoming line voltage is below 90 volts AC

Check/Repair

Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is low, have an electrician repair it. If the voltage is normal, replace the electronic control board.

How-to help
Possible parts
Electronic control board
EA4

Improper wiring on the terminal block

Check/Repair

Unplug the dryer and connect the power cord wires correctly on the dryer terminal block.

Possible parts
EA5

Electronic control board defective

Check/Repair

Unplug the dryer and replace the electronic control board.

How-to help
Possible parts
Electronic control board
EF1

Blocked exhaust vent

Check/Repair

Check the exhaust vent system for a blockage or restriction. Clear any clog or restriction in the exhaust vent system to the outside of your home. If the exhaust vent system is clear, unplug the dryer and measure the resistance of the inlet and outlet thermistors with a multimeter. The outlet thermistor should measure between around 5000 ohms at room temperature of 70 degrees. The inlet thermistor should measure around 50,000 ohms at room temperature of 70 degrees. Replace any defective thermistors.

Possible parts
Outlet thermistor, Inlet thermistor
EF3

Maximum dry time has expired

Check/Repair

The electronic control board detected the clothes have not dried in the maximum amount of dry time. Check the exhaust vent system for blockages. Clear any restrictions in the exhaust vent system. Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged.

Possible parts
Moisture sensor wire harness
EF8

Stuck key on the user interface control

Check/Repair

Push on all the buttons to try to free the stuck key. If you can't free the stuck key, replace the user interface control.

Possible parts
User interface control

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: damaged door strike, worn door catch
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor

Repair guides common to all dryers

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How to replace a heating element in an electric dryer

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Repair difficulty
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How to replace a dryer electronic control board

The electronic control board is the brains of your dryer. You can replace it yourself, following these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less

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