Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Samsung

Samsung WaterWall dishwasher

These error code explanations can help you diagnose a problem with your Samsung WaterWall dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dishwasher.

Error Codes

Error Code
tE
Condition

Thermistor (temperature sensor) failure

Check / Repair

Unplug the dishwasher and reconnect any loose wires on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the main power board assembly (PBA).

Possible Parts Required
Thermistor, Main PBA, Wire harness
Error Code
HE1
Condition

Heater failure

Check / Repair

Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it's damaged. If the heater is okay, replace the main PBA.

Possible Parts Required
Heater, Main PBA
Error Code
HE
Condition

Water temperature too high

Check / Repair

Unplug the dishwasher and reconnect any loose wires on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the heater.

Possible Parts Required
Heater, Thermistor
Error Code
bE2
Condition

Stuck button on the control panel

Check / Repair

Press all the buttons on the control panel to attempt to free the stuck key. If the key remains stuck, replace the control panel.

Possible Parts Required
Control panel
Error Code
bE3, AE, 3E or AE6
Condition

Communication failure

Check / Repair

Unplug the dishwasher and reconnect any loose wires on the main PBA and the control panel. Replace the main power board or the control panel if damaged.

Possible Parts Required
Control panel, Main PBA
Error Code
LE
Condition

Water leak detected

Check / Repair

Check for a water leak under the dishwasher. Examine the hoses, drain pump and tub. Replace any leaking components.

Possible Parts Required
Hoses, Drain pump
Error Code
OE
Condition

Water overflow detected

Check / Repair

Unplug the dishwasher or shut off the house circuit breaker for the dishwasher to disconnect electrical power. If water continues to fill the tub, replace the water inlet. If filling stops when you disconnect power, replace the main power board assembly (PBA).

Possible Parts Required
Water inlet valve, Main power board assembly (PBA)
Error Code
1E
Condition

Low water level

Check / Repair

Empty dishes that filled with water and restart the cycle. Adjust the leveling feet if the dishwasher isn't level. Reconnect any loose wires on the wire harness for the water level sensor. Replace the wire harness if damaged. If the wire harness connections are okay, replace the water level sensor.

Possible Parts Required
Water level sensor, Wire harness
Error Code
4E5
Condition

No water detected in the tub after starting the dishwasher

Check / Repair

Fully open the water supply cut-off valve for the dishwasher. If the valve is already open, unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the water inlet valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the water inlet valve and secure any loose connections. If the water valve won't open when activated, replace it.

Possible Parts Required
Water inlet valve
Error Code
9E1
Condition

High or low voltage supply

Check / Repair

Have an electrician check the voltage supply for the dishwasher and resolve any problems.

Error Code
7E
Condition

Water wall vane motor error

Check / Repair

Remove the packing tape on the water wall vane if not removed during installation. Reconnect any loose wires on the water wall vane motor and vane sensor. Replace the wire harness if damaged. Replace the water wall vane motor or vane sensor if defective.

Possible Parts Required
Water wall vane motor, Vane sensor, Wire harness

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Main cause: damaged rack height adjuster…

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

How to replace a dishwasher door latch assembly

How to replace a dishwasher door latch assembly

If the dishwasher door doesn't click shut, a broken door latch is a likely cause. Follow these instructions to replace i…

Repair time and Difficulty

 30 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Repair time and Difficulty

 15 minutes or less
How to replace a dishwasher control panel

How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

What's a turbidity sensor, and how does it affect wash quality?

What's a turbidity sensor, and how does it affect wash quality?

Your dishwasher’s secret weapon? A turbidity sensor. Find out what it does, how it boosts wash quality, and what to do i…

Dishwasher not drying dishes video

Dishwasher not drying dishes video

Find out why your dishes are still wet even after the dishwasher cycle has finished.…

Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

Replacing dishrack rollers on Kenmore 587-series and Frigidaire dishwashers video

It only takes a few minutes to get your dishrack sliding easily again.…