Samsung WaterWall dishwasher error codes

Samsung

These error code explanations can help you diagnose a problem with your Samsung WaterWall dishwasher. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dishwashers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dishwasher.

Error Code
Condition
DIY advice
tE

Thermistor (temperature sensor) failure

Check/Repair

Unplug the dishwasher and reconnect any loose wires on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the main power board assembly (PBA).

Possible parts
Thermistor, Main PBA, Wire harness
HE1

Heater failure

Check/Repair

Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it's damaged. If the heater is okay, replace the main PBA.

Possible parts
Heater, Main PBA
HE

Water temperature too high

Check/Repair

Unplug the dishwasher and reconnect any loose wires on the thermistor wire harness. Replace the wire harness if damaged. If the wire harness is okay, replace the thermistor. If the problem persists, replace the heater.

How-to help
Possible parts
Heater, Thermistor
bE2

Stuck button on the control panel

Check/Repair

Press all the buttons on the control panel to attempt to free the stuck key. If the key remains stuck, replace the control panel.

How-to help
Possible parts
Control panel
bE3, AE, 3E or AE6

Communication failure

Check/Repair

Unplug the dishwasher and reconnect any loose wires on the main PBA and the control panel. Replace the main power board or the control panel if damaged.

How-to help
Possible parts
Control panel, Main PBA
LE

Water leak detected

Check/Repair

Check for a water leak under the dishwasher. Examine the hoses, drain pump and tub. Replace any leaking components.

How-to help
Possible parts
Hoses, Drain pump
OE

Water overflow detected

Check/Repair

Unplug the dishwasher or shut off the house circuit breaker for the dishwasher to disconnect electrical power. If water continues to fill the tub, replace the water inlet. If filling stops when you disconnect power, replace the main power board assembly (PBA).

How-to help
Possible parts
Water inlet valve, Main power board assembly (PBA)
1E

Low water level

Check/Repair

Empty dishes that filled with water and restart the cycle. Adjust the leveling feet if the dishwasher isn't level. Reconnect any loose wires on the wire harness for the water level sensor. Replace the wire harness if damaged. If the wire harness connections are okay, replace the water level sensor.

Possible parts
Water level sensor, Wire harness
4E5

No water detected in the tub after starting the dishwasher

Check/Repair

Fully open the water supply cut-off valve for the dishwasher. If the valve is already open, unplug the dishwasher and shut off the water supply, and then disconnect the fill line and examine the water inlet valve. If the inlet screen is clogged, replace the water valve-don't just clean the screen, because debris could enter the valve body, causing the valve to stay open, resulting in flooding. Check the wiring connections on the water inlet valve and secure any loose connections. If the water valve won't open when activated, replace it.

How-to help
Possible parts
Water inlet valve
9E1

High or low voltage supply

Check/Repair

Have an electrician check the voltage supply for the dishwasher and resolve any problems.

Possible parts
7E

Water wall vane motor error

Check/Repair

Remove the packing tape on the water wall vane if not removed during installation. Reconnect any loose wires on the water wall vane motor and vane sensor. Replace the wire harness if damaged. Replace the water wall vane motor or vane sensor if defective.

Possible parts
Water wall vane motor, Vane sensor, Wire harness

Symptoms common to all dishwashers

Choose a symptom to see related dishwasher repairs.

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm or pump problems
Main cause: damaged rack height adjuster
Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure
Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan failure
Main causes: broken door spring, detergent dispenser failure, cabinet mounting brackets loose or broken
Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure, wiring problem
Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracked water supply line
Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, control system problem
Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control system problem

Repair guides common to all dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

October 1, 2016
By Lyle Weischwill
How to replace a dishwasher vent and fan assembly

If the control panel goes blank, the fan could be to blame. Replace the vent and fan assembly using these steps.

Repair difficulty
Time required
 30 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to replace the dishwasher outer door panel.

Repair difficulty
Time required
 15 minutes or less
April 1, 2014
By Lyle Weischwill
How to replace a dishwasher control panel

Learn how to replace a dishwasher control panel. Learn which tools and parts you need and get step-by-step instructions.

Repair difficulty
Time required
 30 minutes or less

Articles and videos common to all dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

June 17, 2019

Dishwasher not cleaning dishes video

By Sears PartsDirect staff

These tips will help your dishwasher clean your dishes better.

September 20, 2016

How to refasten a dishwasher to the cabinet video

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Learn how to anchor your dishwasher so it doesn't tilt forward.

January 16, 2015

How to fix rust spots on a dishwasher dishrack video

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It’s easy to get a newer looking dishrack!