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Refrigerator Dispenser User Interface Control (Gray) WPW10397958

Part #WPW10397958
Replaced by #WPW10397956
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Manufacturer substitution
This part replaces WPW10397958. Substitute parts can look different from the original.
Online Only Price
$186.07
6% OFF Phone Price : $198.07Info Icon
In Stock
Qty
Minus Item
Plus Item

Zip Codes Near

60169
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Return Policy

60-day return policy
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Part Information

Basic Information

  • Part Name: Refrigerator Dispenser Control Board and Panel Assembly
  • Manufacturer: Whirlpool
  • Category: Refrigerator
  • Primary Function: Controls and displays the functions of the refrigerators water and ice dispenser

Installation & Compatibility

  • Compatible Models: Fits select Whirlpool and Ikea refrigerators
  • Installation Difficulty: Medium; involves disconnecting wiring harnesses and replacing the full dispenser panel
  • Tools Required: Phillips screwdriver and small flat-blade screwdriver

Additional Information

Dispenser control board and panel assembly WPW10397956 manages the refrigerators water and ice dispensing system, allowing you to select cubed or crushed ice and control water flow. It also contains the user interface display for the dispenser area.

If the dispenser stops responding, displays incorrect information, or fails to light up, the control board and panel may be faulty. Other common signs include the ice or water dispenser not activating, buttons not working, or intermittent power loss to the dispenser area.

Safely store any food that could deteriorate while the refrigerator is unplugged. Disconnect power before beginning the repair and handle all electrical connectors with care. Wear work gloves to protect your hands during installation.

Dispenser control board and panel assembly WPW10397956 replaces part numbers WPW10397958, W10397958, W11679322, W11679324, W10397960, WPW10397960 and W10397956.

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Reviews

0 Reviews

kenmore refrigerator control panel
December 21, 2022|Elwood, KDH, NC

control panel worked as expected. popped old one out and installed new panel and it worked perfect.

Ease of InstallationEasy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

Yes, I would recommend this to a friend

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Easy for refrigerator repair person to install
April 14, 2021|Motherboard f w l, Santa Rosa beach, fl

It was easy to install for the repair person. The part was very pricey, especially since it was because one of the lights quit working

Ease of InstallationEasy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

Yes, I would recommend this to a friend

Was this review helpful?

Easy to install
September 11, 2019|Rohde52, Williamsburg, VA

It was easy to install and only took 15 minutes. The most difficult thing was getting the screwdriver positioned right to pry up the clips. Not too bad at all.

Ease of InstallationVery Easy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

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Fits as it should
July 16, 2019|Bill-888, Bay Area, California

I had to reorder the panel, first one got lost in the UPS system. There are no instructions to install, though it was easy. There are 2 small holes in the opening below the replacement panel that will need a small screw driver to slightly depress and the panel will easily come loose. Just unplug the old, plug in the new and clip it in place.

Ease of InstallationEasy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

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Easy to install
December 21, 2018|Fixpianos, Devon PA

Easy install but would have benefited from some instructions. Found them on YouTube.

Ease of InstallationVery Easy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

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Easy to Install
December 17, 2018|RebeccaT07, Irving, TX

This was a very simple installation. I used the following video, which is similar style of part, and it helped me figure out where to pop the screw driver in to release the control board quickly and easily. https://www.youtube.com/watch?v=CRJMOUbDnMg

Ease of InstallationVery Easy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

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Installation was simple
July 10, 2018|DJP!, Florida

Although easy to install, replacement was due to the worn out plastic that is glued to the outer surface of the control. The control itself operated fine. It was an expensive repair to fix an inexpensive flat 5 x 7 inch plastic part.

Ease of InstallationVery Easy
Duration of InstallationLess than 30 minutes

Verified Customerverified customer

3 people thought this review was helpful.

Replacement part
November 15, 2022|Jenny, Texas

Called Sears for help and explained I needed the part for the ice dispenser of my stainless silver fridge (part is visible on the exterior of the fridge). I was sent a black part for a black fridge'which does not match the color of the part I am replacing at all. I wasted my money on shipping (both when purchasing and when returning the incorrect item). I don't want to pay close to $200 for the wrong color replacement part!

Ease of InstallationModerate
Duration of Installation30 minutes - 1 hour

Verified Customerverified customer

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Average Customer Ratings
Overall 4.3 stars

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