Owner’s manual
Error Codes
Does the RS25J500DSR have an ice maker?
Yes. The Samsung RS25J500DSR side-by-side refrigerator uses an ice maker system, and you can replace the complete ice maker as an assembly when it stops producing ice or the cubes are misshapen. For model-specific feature details and controls, use the RS25J500DSR owner's manual.
- Check the freezer compartment for the ice maker module and fill tube.
- Verify the ice bin is installed and seated correctly.
- Make sure the ice maker is switched on (some models use a button or lever).
- Confirm the freezer temperature is set cold enough (typically 0°F).
- Look for a “locked” dispenser or control lock setting that disables ice dispensing.
Common causes on this style of Samsung side-by-side include water supply issues, freezing in the fill path, or a failed ice maker component.
- Confirm the household water supply valve is fully open.
- Inspect the water line for kinks behind the refrigerator.
- Dump old ice and rinse the bin; clumped ice can block dispensing.
- If the dispenser works but no new ice forms, the ice maker may be failing.
- If there is no water to the ice maker, the inlet valve may be the issue.
| Symptom | What it often points to | Example replacement on this model |
|---|---|---|
| No ice production, harvest issues | Ice maker mechanism problem | Refrigerator ice maker assembly DA97-08059A |
| No water entering for ice | Water supply control problem | Refrigerator water inlet valve DA62-02360B |
| Ice clumps, poor dispensing | Bin or auger-related issue | Refrigerator ice container DA97-08680G |
Knowing your RS25J500DSR has an ice maker helps you troubleshoot the right system (freezer temperature, water supply, and dispenser controls) and choose the correct replacement parts instead of guessing.
You can order the ice maker and other replacement parts from the parts list for your RS25J500DSR, or search by model on Sears PartsDirect.
Last updated: February 2026
How much does the RS25J500DSR weigh?
The Samsung RS25J500DSR side-by-side refrigerator weighs 253.5 lb (unit weight). Use this number for delivery planning, moving equipment selection, and checking floor capacity; confirm any clearance and handling notes in the RS25J500DSR owner's manual.
This is the refrigerator’s listed product weight for the RS25J500DSR; your real-world load increases after installation and stocking.
- Weight increases after you add food and beverages
- Shelves, bins, and doors are included in the unit weight
- Ice in the bin and water in the system add additional load
- Moving straps, dollies, and helpers should be rated above the total load
Use the listed weight as your baseline, then plan for safe handling and protection of your home.
- Use an appliance dolly rated above 300 lb
- Keep the refrigerator upright during transport
- Protect floors with plywood or heavy-duty floor protection
- Measure doorways, hall turns, and stair landings before moving
- Level the refrigerator after placement to help doors seal properly
| Spec | Value |
|---|---|
| Model | RS25J500DSR |
| Refrigerator type | Side-by-side |
| Listed unit weight | 253.5 lb |
| Typical “fully loaded” added weight | 50 to 150+ lb |
Knowing the RS25J500DSR weight helps prevent delivery damage, reduces injury risk, and helps you choose the right moving method. If you are also planning repairs while the unit is pulled out, you can order model-matched parts from the parts list for this refrigerator or search by model on Sears PartsDirect.
Last updated: February 2026
What is the most common problem with Samsung refrigerators?
The most common problems we see on Samsung refrigerators like model RS25J500DSR are cooling issues (warm fresh food section or freezer) and ice maker problems (no ice, clumping, or jams). These usually trace back to airflow, defrost, or ice-maker water supply components; see the RS25J500DSR owner's manual for model-specific operating and control details.
- Fridge warm, freezer OK: restricted airflow, evaporator fan issue, or frost buildup on the evaporator
- Freezer warm, fridge warm: sealed system or compressor/inverter control issue
- Loud humming or grinding: fan motor or ice/auger drive problems
- Ice maker not making ice: water inlet valve issue, ice maker assembly issue, or frozen fill path
- Water under the fridge: defrost drain restriction or drain tube grommet problem
- Confirm the unit is not in a display/demo mode (check the control panel steps in the RS25J500DSR owner's manual).
- Make sure vents inside both compartments are not blocked by food packages.
- Set temperatures to typical targets: 0°F freezer and 37°F fresh food; allow 24 hours to stabilize.
- Listen for the evaporator fan running when the door switch is held closed.
- If ice is slow, dump old ice and verify household water supply is fully on.
When symptoms match, these model-compatible parts are frequent fixes:
| Symptom | Common part to check/replace | What it does |
|---|---|---|
| Warm temps, poor airflow | Refrigerator evaporator fan motor da31-00334c | Circulates cold air through the compartments |
| Frost buildup, warming | Refrigerator defrost heater DA47-00311A | Melts frost off the evaporator to keep airflow open |
| No ice or inconsistent ice | Refrigerator ice maker assembly DA97-08059A | Cycles and harvests ice cubes |
| No water to ice maker/dispenser | Refrigerator water inlet valve DA62-02360B | Opens to send water to the ice maker and dispenser |
| Puddles/leaks from defrost water | Refrigerator drain tube grommet DA63-00951C | Helps route defrost water to the drain pan |
Cooling and ice maker complaints often share the same root cause: restricted airflow or water delivery problems. Fixing the correct component early helps prevent food spoilage, repeated ice jams, and unnecessary part replacements.
For step-by-step ice troubleshooting, we also recommend why your Samsung fridge stopped making ice and how to fix it. For ordering, use the parts list for RS25J500DSR or search by model on Sears PartsDirect.
Last updated: February 2026
