Kenmore 11173025120 refrigerator Parts

To tell what model Kenmore refrigerator you have, look for the model and serial number on the identification label inside the fresh food (refrigerator) compartment. On Kenmore model 11173025120, the Use & Care Guide says the label is on the interior liner of the refrigerator compartment; confirm the exact spot in the 11173025120 owner's manual.

Check these common label locations on Kenmore refrigerators (including bottom-mount styles):

• Inside the refrigerator compartment on an interior side wall (interior liner)
• On the ceiling area inside the fresh food section
• Behind or near the crisper drawers (on the back wall or side wall)
• Along the door frame area (visible when the door is open)
• Near the front base area behind the kick plate or toe grille

Record both the model and serial number exactly as shown. We recommend copying them into your manual and keeping a photo on your phone.

• Model number: identifies the exact design family and parts fit
• Serial number: helps narrow production changes and service details
• Date of purchase: useful for warranty and service history

Kenmore model numbers can look similar across refrigerator types (top freezer, bottom freezer, french door). Using the exact model number from the ID label prevents ordering the wrong water filter, door gasket, ice maker parts, or control components.

If you need to search beyond the parts list for this model, use your full model number on Sears PartsDirect.

Last updated: February 2026

If your Kenmore refrigerator model 11173025120 is not cooling and the compressor runs almost constantly, overheats, or repeatedly tries to start and clicks off, the compressor or its start components may be failing. We confirm normal run time is common (about 40% to 80% at 70°F), so the key is pairing long run time with poor cooling.

• Give it time after a restart: after a power outage or first install, cooling can take up to 24 hours.
• Verify doors seal and close fully: frequent door openings and warm air infiltration force longer run times.
• Clean the condenser cover and vents: a clogged condenser area can cause long run times and poor cooling (use a vacuum attachment; do not remove the condenser panel).
• Confirm room temperature: operation above 110°F can cause excessive run time and poor performance.
• Listen for normal vs. abnormal sounds: clicking at defrost start/stop and refrigerant gurgling can be normal.

These symptoms matter most when you have warm temperatures in the fresh food section and/or freezer at the same time:

• Compressor is very hot and the refrigerator is still warm.
• Repeated clicking or short cycling (tries to start, then stops) along with poor cooling.
• Runs nearly all the time even after the condenser vents are clean and doors are sealing.
• Breaker trips when the compressor attempts to start (often tied to a hard-start condition).

A compressor that cannot start reliably or cannot pump refrigerant effectively will leave both compartments warm and can lead to food spoilage. Ruling out airflow, door seal, and condenser blockage first prevents unnecessary parts replacement.

Use the troubleshooting and noise sections in the 11173025120 owner's manual to compare your symptoms (run time expectations, cleaning guidance, and normal operating sounds). For parts and diagrams for this model, search by model number on Sears PartsDirect.

Last updated: February 2026

Water at the bottom of your Kenmore 11173025120 bottom-mount refrigerator is usually caused by a defrost drain problem (ice or debris blocking the drain so water spills into the fresh food section) or water line/ice maker seepage that runs forward and pools. Use the 11173025120 owner's manual for model-specific access points and safety notes.

• Clogged/iced defrost drain: Water from defrost cannot flow to the drain pan, so it leaks into the cabinet and ends up on the floor.
• Drain pan shifted or cracked: During normal defrost, water should run into the drain pan; if the pan is out of place, water can miss it.
• Water supply connection seepage: A slow drip at the inlet fitting or valve can track down and collect at the front.
• Ice maker fill tube issue: A partially frozen fill tube can cause overflow and dripping.
• Door not sealing well: Extra moisture leads to heavier frost and more defrost water, increasing the chance of overflow.

1. Unplug the refrigerator before inspecting inside panels or moving it.
2. Look for water source clues:
   • Water inside the fresh food section (under crisper) points to a defrost drain.
   • Water only on the floor near the back can point to the drain pan or water line.
3. Check the drain pan position: Carefully pull the unit forward and confirm the pan is centered under the drain outlet.
4. If you have an ice maker/water line: Inspect the tubing and fittings for dampness; the manual notes water line setup details and that water hammer can contribute to leakage.
5. Clear a suspected drain clog: Melt visible ice with warm air (no sharp tools); then flush the drain with warm water using a turkey baster.

Leaks can damage flooring and also signal airflow or defrost issues that reduce cooling performance. Fixing a drain restriction early helps prevent repeat puddles and ice buildup.

For repair guidance and model-based diagrams, start with the parts list for Kenmore 11173025120, or search by model on Sears PartsDirect.

Last updated: February 2026