How to troubleshoot a Frigidaire refrigerator?
For your Frigidaire FRSS2623AW7 side-by-side refrigerator, we troubleshoot by confirming temperature settings, restoring airflow, and checking the most common cooling and water/ice trouble spots (door seals, condenser coils, evaporator fan, and sensors). These steps solve most “not cooling” and “warm fridge” complaints.
Quick checks first (5 to 10 minutes)
- Confirm the unit has power and the interior lights come on.
- Set temperatures to typical targets: 37°F fresh food and 0°F freezer.
- Make sure vents inside both compartments are not blocked by food packages.
- Close doors firmly; look for gaps, torn gasket areas, or doors that bounce back.
- Listen for the evaporator fan running when the doors are closed (a steady fan sound from the freezer area).
Cooling problems: what to check next
If the refrigerator is warm, these are the most common causes and what we do about them:
| Symptom | Most likely cause | What to do |
|---|---|---|
| Freezer cold, fridge warm | Airflow issue or evaporator fan problem | Clear vents; inspect fan area for ice buildup; consider refrigerator evaporator fan motor 5304532557 if the fan is not running |
| Both sections warm | Dirty condenser coils or sealed-system/control issue | Clean coils; verify condenser fan (if equipped) runs; allow 24 hours after changes |
| Temps swing, food freezing then warming | Sensor (thermistor) drifting | Check for error codes; consider refrigerator temperature sensor 5303918775 if diagnostics point to a sensor fault |
Clean the condenser coils
Dust-clogged coils make the compressor run longer and cooling performance drop. Unplug the refrigerator, vacuum the coil area, and restore airflow around the cabinet.
Water dispenser or ice maker issues (common add-on checks)
- Replace the water filter if flow is slow or taste/odor is off; use Frigidaire refrigerator water filter FPPWFU01.
- Purge air after filter changes by dispensing water for several minutes.
- Check the household shutoff valve is fully open and the supply line is not kinked.
- If cubes are small or hollow, verify freezer temperature is near 0°F.
For step-by-step filter guidance, use how to replace the water filter in a Frigidaire refrigerator.
Why it matters
A side-by-side refrigerator like the FRSS2623AW7 depends on steady airflow and accurate temperature sensing. Fixing airflow restrictions, dirty coils, or a failing fan/sensor prevents food spoilage, frost buildup, and compressor overwork.
Last updated: January 2026
Why is my Frigidaire refrigerator side-by-side not making ice?
If your Frigidaire FRSS2623AW7 side-by-side refrigerator isn’t making ice, the most common causes are a restricted water supply (valve not fully open, kinked line), a clogged water filter, or air trapped in the water line after a filter change. Start with the water supply and filter because they are the fastest fixes.
Quick checks we recommend first
- Confirm the household shutoff valve is fully open.
- Inspect the water supply line behind the refrigerator for kinks, pinches, or crushing.
- If you have a saddle valve, replace it with a full-port shutoff valve (saddle valves commonly restrict flow).
- Replace the water filter if it is overdue or water flow at the dispenser is slow.
- Purge air from the dispenser line after any filter change.
Water filter and flow: what to do
A clogged filter can reduce water pressure enough that the ice maker will not fill properly.
- Replace the filter with the correct Frigidaire filter for this model: Frigidaire refrigerator water filter FPPWFU01.
- After installing the new filter, dispense water for several minutes (or until flow is steady) to clear air.
Common symptoms and what they point to
| Symptom | Most likely cause | Best first step |
|---|---|---|
| No ice and weak water at dispenser | Clogged filter or restricted supply | Replace filter, check shutoff valve |
| No ice but dispenser water is strong | Ice maker or fill system issue | Check ice maker is on, then inspect for freezing/clogs |
| Small/hollow cubes | Low water fill | Replace filter, correct supply restriction |
If water supply and filter are good
If you have strong dispenser flow and a new filter, focus on ice maker conditions:
- Make sure the ice maker is turned on.
- Verify the freezer is cold enough; most ice makers need the freezer near 0°F to cycle normally.
- Check for a frozen fill tube (often caused by low water flow or a seeping inlet valve).
Why it matters
Ice makers are very sensitive to water pressure and airflow. Fixing a restriction early helps prevent slow ice production, hollow cubes, and repeated freezing at the fill tube.
Related DIY help: how to replace the water filter in a Frigidaire refrigerator, how to purge air from a refrigerator water dispenser video.
Last updated: January 2026
How to reset a Frigidaire refrigerator?
For a Frigidaire FRSS2623AW7 side-by-side refrigerator, the most reliable reset is a power reset: turn the unit off (or unplug it) for about 10 minutes, then restore power. This clears many control glitches after a power outage, temperature swing, or dispenser issue.
Reset options (what to try first)
- Power reset (best first step): Unplug for 10 minutes, then plug back in.
- Breaker reset: Switch the refrigerator circuit breaker OFF for 10 minutes, then ON.
- Control lock check: If the controls seem “dead,” make sure Control Lock is not enabled.
- Filter light reset (if the filter was changed): Use the filter reset option on the display (wording varies by control style).
- Error code follow-up: If an error returns after reset, troubleshoot the specific code.
Step-by-step: power reset
- Move food to keep doors closed as much as possible.
- Unplug the refrigerator (or turn OFF the breaker).
- Wait 10 minutes.
- Restore power.
- Allow 24 hours for temperatures to fully stabilize.
What a reset will and won’t fix
| Symptom | Reset may help | Usually needs more than a reset |
|---|---|---|
| Control panel glitch, lights acting odd | Yes | No |
| After power outage, cooling seems off | Yes | Sometimes |
| “Replace filter” light after filter change | Sometimes | If reset option not used |
| Warm fridge/freezer, no fan sound | Sometimes | Evaporator fan, defrost, sealed system |
Why it matters
A reset reboots the main control and can clear temporary logic faults. If the problem comes back quickly, the refrigerator is usually reacting to a real condition (airflow restriction, sensor issue, defrost problem, or dispenser water supply issue).
Parts and guides that commonly relate to “reset” complaints
- If cooling is uneven or you suspect airflow problems, the evaporator fan system is a common check point; see how to fix your evaporator cooling fan.
- If you’re resetting because of temperature swings, a sensor (thermistor) can be involved; FRSS2623AW7 uses temperature sensors such as refrigerator temperature sensor 5303918775.
- If you’re resetting a filter reminder after replacing the filter, use how to replace the water filter in a Frigidaire refrigerator and confirm the correct cartridge such as Frigidaire refrigerator water filter FPPWFU01.
- If an error code appears, use Frigidaire refrigerator error codes to match the code to the next diagnostic step.
Last updated: January 2026





