LG LFXS28968S/04 refrigerator Parts

On the LG LFXS28968S, the most common ice problems are water-flow and temperature related: a restricted water filter, low incoming water pressure, or a freezer that is not cold enough for the icemaker to cycle. For model-specific operating checks, see the LFXS28968S owner's manual.

Quick checks we recommend first

• Confirm the icemaker is turned ON and the doors fully close.
• Verify the freezer is cold enough; this model’s icemaker won’t start operating until it reaches 15°F (-9°C) or below.
• Replace the water filter if it is about 6 months old or water flow is slow.
• Make sure the shutoff valve is fully open and the supply line is not kinked.
• Empty the ice bin and break up clumps; clumped ice can block dispensing and slow new ice production.

Water pressure guidance for this model

The LFXS28968S manual lists these requirements:

Water setup	Pressure guidance
Standard supply with the refrigerator’s water filter	20 to 120 psi (138 to 827 kPa)
Reverse osmosis system feeding the refrigerator	40 to 60 psi minimum to the RO system

Parts that commonly relate to ice issues on this model

If the checks above do not resolve the issue, these model-compatible parts are often involved:

• LG lt1000p refrigerator water filter ADQ74793501 (a restricted filter can reduce water flow to the icemaker)
• LG refrigerator water inlet valve AJU72992601 (a weak valve can cause small cubes, hollow cubes, or no fill)
• LG refrigerator ice maker AEQ73110225 (if the icemaker stops cycling, won’t harvest, or won’t fill)

Why it matters

Ice makers depend on steady water flow and proper freezer temperature. A slightly restricted filter or marginal water pressure can cause slow production, hollow cubes, or repeated jams that look like an icemaker failure.

Last updated: January 2026

For the LG LFXS28968S, the exact limited warranty terms depend on the specific warranty statement that came with your refrigerator (and can vary by version and purchase details). We recommend confirming the covered parts and time periods in the warranty section of the LFXS28968S owner’s manual.

Where to find the correct warranty terms

The model family manual for LFXS28968* includes a “Limited Warranty” section. Use it to match coverage to your unit and situation.

• Check the “Limited Warranty” pages in the manual.
• Match coverage to your model and serial number label.
• Verify the start date using your proof of purchase.
• Note any exclusions (for example, consumables and cosmetic items).
• Confirm whether labor is covered separately from parts.

What warranty coverage commonly breaks down into

Even when the exact time periods differ, LG refrigerator warranties are often organized by component type.

Component group	What it usually includes	Common notes to verify
Sealed system	Compressor, condenser, evaporator, related tubing	Coverage can differ for parts vs. labor
Electrical and controls	Boards, sensors, switches, wiring	Often shorter coverage than sealed system
Wear items and consumables	Filters, light bulbs, gaskets (varies)	Frequently excluded unless defective at purchase

If you are troubleshooting a possible covered failure

Before scheduling service, it helps to document the issue and identify the likely component.

• Record temperatures in the fresh food and freezer sections.
• Write down any error codes shown on the display.
• Note unusual noises (clicking, buzzing, grinding) and when they occur.
• Check for water leaks around the cabinet and under the unit.
• If the issue involves cooling, the sealed system may be involved (for example, refrigerator compressor TCA36811409).

Why it matters

Knowing the exact warranty coverage for your LG LFXS28968S helps you decide whether to schedule authorized service first (to protect coverage) or proceed with a DIY repair and parts replacement.

Last updated: January 2026

On LG model LFXS28968S, leaking from the bottom is most often caused by a defrost drain problem (water cannot flow to the drain pan), a water supply leak for the ice maker/dispenser, or an overflowing/shifted drain pan. Start by identifying whether the water is clear (water system) or dirty (defrost drain pan). See the LFXS28968S manual for component locations and safety steps.

Quick checks we recommend first

• Unplug the refrigerator before removing panels or reaching near wiring.
• Pull the unit forward and look for water at the rear lower area (water line and valve zone).
• Check whether the leak happens only during/after ice making or after a defrost cycle.
• Look for ice buildup on the freezer floor or under the evaporator cover (a common clue of a clogged drain).
• Confirm doors close fully; warm air intrusion can increase frost and defrost water.

Most common causes (and what to do)

1) Clogged or frozen defrost drain

Defrost water can back up and spill to the bottom of the cabinet.

• Clear visible ice in the drain trough area (warm air, not sharp tools)
• Flush the drain path with warm water if accessible
• Inspect the external drain tube for blockage or kinks; replace if damaged using refrigerator drain tube 5251JA3003D

2) Ice maker or water supply leak

A slow drip can run down and pool underneath.

• Inspect the water inlet valve and tubing connections for seepage
• Check the fill tube area for misalignment or freezing
• If the valve body is leaking or not closing fully, replace using LG refrigerator water inlet valve AJU72992601

3) Drain pan overflow or misplacement

Defrost water normally evaporates from the pan near the compressor.

• Make sure the pan is seated correctly and not cracked
• Clean residue that can cause splashing or overflow
• Replace a damaged pan using drain tray assembly AJP73574405

Symptom-to-cause guide

What you see	Most likely source	Where to focus
Clear water, near back	Water line/valve	Inlet valve, tubing fittings
Water after heavy frost	Defrost drain	Drain trough, drain tube
Dirty water, oily dust	Drain pan area	Pan condition and position

Why it matters

Water under an LFXS28968S can lead to floor damage, ice buildup in the freezer, and airflow problems that affect cooling. Fixing the source early also helps prevent repeat leaks after defrost cycles.

Last updated: January 2026