Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Carrier
Central Air Conditioner

Model # 38BNQ024300 Official Carrier heat pump

Here are the diagrams and repair parts for Official Carrier 38BNQ024300 heat pump, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 33 parts  |
Capacitor 51301830500
Capacitor

Part #51301830500

$40.44
In Stock
Valve Assembly 51305815260
#4B

Heat pump diagram

Valve assembly

Part #51305815260

$143.38
In Stock
Box Assembly 51308385270
Box assembly

Part #51308385270

The manufacturer no longer makes this part, and there's no substitute part

Top Cover 51308450500
#19

Heat pump diagram

Top cover

Part #51308450500

The manufacturer no longer makes this part, and there's no substitute part

Fan Conden 51302135300
#12

Heat pump diagram

Fan conden

Part #51302135300

The manufacturer no longer makes this part, and there's no substitute part

Connect,male,6 Pin 51201991200
#21J

Connection box diagram

Connect,male,6 pin

Part #51201991200

The manufacturer no longer makes this part, and there's no substitute part

Grille 51304405400
#11

Heat pump diagram

Grille

Part #51304405400

The manufacturer no longer makes this part, and there's no substitute part

Accumulatr 51305891150
#22

Heat pump diagram

Accumulatr

Part #51305891150

The manufacturer no longer makes this part, and there's no substitute part

Box Cover 51301238100
#2

Heat pump diagram

Box cover

Part #51301238100

The manufacturer no longer makes this part, and there's no substitute part

Cover Assy,control Side 51308451600
#1

Heat pump diagram

Cover assy,control side

Part #51308451600

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for window air conditioners

Choose a symptom to see related window air conditioner repairs.

View all

Why your window AC compressor is not turning on?

Main causes: bad compressor, lack of refrigerant, bad compressor start relay, electronic control board failure…

Read more

Why won't water draining from my window air conditioner?

Main causes: clogged drain hole, air conditioner not leveled properly…

Read more

Why is water leaking into the house from my window air conditioner?

Main causes: clogged condensate drain, air conditioner not leveled properly, leaky window air seals …

Read more

Why are my window air conditioner's evaporator fins iced up?

Main causes: dirty air filter, air conditioner is too small for the room, temperature set too cold, control failure…

Read more

Why does my window air conditioner's compressor hum but not work?

Main causes: turning the air conditioner off and the back on too quickly, dirty or restricted condenser coil, compressor…

Read more

Why won't my window air conditioner start?

Main causes: lack of electrical power, bad electronic control board, wiring failure, bad temperature sensor…

Read more

Repair guides for window air conditioners

These step-by-step repair guides will help you safely fix what’s broken on your window air conditioner.

View all
How to replace a window air conditioner ambient thermistor

How to replace a window air conditioner ambient thermistor

If your window air conditioner isn’t cooling properly, it might need a new ambient thermistor. You can replace it yourse…

Read more
Repair difficulty
Time required
 45 minutes or less
How to replace a window air conditioner condenser fan

How to replace a window air conditioner condenser fan

If the condenser fan blade is broken or the condenser fan motor won’t run, you can replace the broken parts yourself by…

Read more
Repair difficulty
Time required
 90 minutes or less
How to replace a window air conditioner electronic control board

How to replace a window air conditioner electronic control board

The electronic control board is the brain of your window air conditioner. Here’s how to replace it.…

Read more
Repair difficulty
Time required
 45 minutes or less

Effective articles & videos to help repair your central air conditioners

Use the advice and tips in these articles and videos to get the most out of your window air conditioner.

View all
Maintaining your air conditioner

Maintaining your air conditioner

Learn how to maintain your central air conditioner to keep it running smoothly all summer long.…

Read more
How to prevent the 2 most common AC failures from ruining your summer

How to prevent the 2 most common AC failures from ruining your summer

Get tips to help keep your central AC running all summer long…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More