Whirlpool Duet hybrid dryer error codes
These error code explanations can help you diagnose a problem with your Whirlpool Duet Hybrid dryer. For DIY repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.
Power failure
PF indicates a power failure occurred while the dryer was running. Press Start to continue the cycle or Power to clear the display. Check the power cord connection to the wall outlet.
Low line voltage
The L2 leg of 240-volt power is missing. Check the house circuit breaker that supplies the L2 leg of 240-volt power to the dryer. Reset the breaker if necessary. Unplug the dryer and check the power cord wiring on the dryer terminal block. Reconnect any loose power cord connections and wire the power cord according to the directions in the installation manual. Replace the power cord if damaged. With the dryer still unplugged, check the wiring connections on the main control board and reconnect any loose wires. Replace the control board if you find damage.
Main control board or user interface control failure
Unplug the dryer and check the wiring connections on the main control board and the user interface control. Reconnect any loose wires. Plug the dryer back in. If the code returns, replace the main control board. If the problem persists, replace the user interface control.
Stuck button
A stuck button on the user interface control causes this code. If you can't free the stuck key, replace the user interface control.
Outlet thermistor failure
Unplug the dryer and check the outlet thermistor wiring. Reconnect any loose wires. Replace the wire harness if damaged. Check the resistance of the outlet thermistor. You should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. Replace the main control board if the outlet thermistor and wiring are okay.
P14 connector unplugged
Unplug the dryer and plug the P14 connector back into the main control board.
Moisture sensor failure
Unplug the dryer and check the moisture sensor wiring. Reconnect any loose wires. Replace the moisture sensor wire harness if damaged.
Moisture sensor shorted
Check for a metal object shorted across the 2 metal moisture sensor bars inside the dryer. Unplug the dryer and check the moisture sensor wire harness for pinched or damaged wires. Replace the moisture sensor wire harness if damaged.
Compressor thermistor failure
Unplug the dryer and check the compressor thermistor wiring. Reconnect any loose wires. Replace the wire harness if damaged. Check the resistance of the compressor thermistor. You should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. Replace the main control board if the outlet thermistor and wiring are okay.
Heater relay failure
Unplug the dryer and check the wire harness connections on the main control board heater relay and the heating element. Reconnect any loose wires. Replace the wire harness if damaged. Replace the main control board if the wiring is okay.
Restricted air flow
Clean the lint filter and the secondary lint filter. Check the exhaust fan. Replace the exhaust fan if damaged.
Communication error
Communication between the main control board and user interface control has been lost. Unplug the dryer and check the wire harness between the main control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control. If the problem persists, replace the main control board.
Drain system failure
This error code displays when the dryer runs for 60 seconds with the float switch in the full position. Check the house drain system and the drain hose. Clear any blockage in the drain path. Replace the drain pump if damaged. Check the float switch. Release the float switch if stuck in the full position. Replace the float switch if damaged.
Secondary lint filter removed
Install the secondary lint filter if removed. Unplug the dryer and check the wiring connections on the secondary lint filter reed switch. Reconnect any loose wires. Replace the wire harness if damaged. Replace the secondary lint filter reed switch if damaged.
Most common symptoms to help you fix your dryers
Choose a symptom to see related dryer repairs.
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failur…
Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure…
Main causes: damaged door strike, worn door catch…
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door s…
Main causes: bad timer or electronic control board, door switch failure…
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, c…
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive …
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, fau…
Most common repair guides to help fix your dryers
These step-by-step repair guides will help you safely fix what’s broken on your dryer.
How to replace a flame sensor in a gas dryer
If your gas dryer won't heat, a broken flame sensor is one possible cause. This guide and video explain how to replace a…
How to replace a thermal fuse in an electric dryer
When the air in the dryer overheats—usually because the vent is clogged—the thermal fuse blows, stopping the dryer. You …
How to replace a dryer door switch
The dryer won't start if the door switch isn't working correctly. You can install a replacement dryer door switch in les…
Effective articles & videos to help repair your dryers
Use the advice and tips in these articles and videos to get the most out of your dryer.
Get expert tips on using your dryer efficiently to save energy.…
Learn how to repair broken, frayed or damaged wires in your appliances.…
Learn how to use a multimeter to check for wiring problems in an appliance that's not working…