Whirlpool Duet dryer error codes

Whirlpool

These error code explanations can help you diagnose a problem with your Whirlpool Duet HE dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code
Condition
DIY advice
PF

Power failure

Check/Repair

A power failure occurred while the dryer was running. Press Start to continue the cycle or Stop to clear the display. If frequent power failures occur, check the outlet cord for the dryer.

Possible parts
Outlet cord
F:01

Main electronic control board failure

Check/Repair

Unplug the dryer for 5 minutes and then plug it in. If the code returns, replace the main electronic control board.

Possible parts
Main electronic control board
F:02

Keypad/User Interface failure

Check/Repair

A button is stuck on the keypad on one of the two user interface control assemblies in the console. If you can't free the button, replace the user interface control assembly with the stuck button.

Possible parts
User interface control assembly
F:22

Outlet thermistor failure

Check/Repair

The control detects an electrically open outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.

Possible parts
Outlet thermistor
F:23

Outlet thermistor failure

Check/Repair

The control detects an electrically shorted outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it.

Possible parts
Outlet thermistor
F:24

Inlet thermistor failure

Check/Repair

The control detects an electrically open inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.

Possible parts
High-limit thermostat/inlet thermistor
F:25

Inlet thermistor failure

Check/Repair

The control detects an electrically shorted inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer.

Possible parts
High-limit thermostat/inlet thermistor
F:28

Moisture sensor failure

Check/Repair

Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the moisture sensor.

Possible parts
Moisture sensor
F:29

Moisture sensor failure

Check/Repair

Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the moisture sensor.

Possible parts
Moisture sensor
F:30

Restricted airflow

Check/Repair

Clean lint from the lint screen. If you use fabric softener sheets, wash the lint screen with water and a soft- bristled brush to remove fabric softener buildup. Clear any clog or restriction from the exhaust air duct system to the outside of your home.

Possible parts
F:70 or F:71

No communication between the electronic control board and the user interface control board assemblies

Check/Repair

Unplug the dryer. Check the wire harness connections between the main electronic control board and the user interface control board assemblies. If the connections are sound, have a technician diagnose the cause of the communication failure. The main electronic control board and/or the user interface control assemblies might need to be replaced.

Possible parts
Main electronic control board, User interface control assemblies
F:72 through F:78

User interface control assembly failure

Check/Repair

Unplug the dryer. Check the wire harness connections between the user interface assemblies. Also check the wire harness connections between the main electronic control board and the user interface assemblies. If the wiring connections are sound, then one or both of the user interface control assemblies probably needs to be replaced.

Possible parts
User interface control assemblies

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor
Main causes: damaged door strike, worn door catch
Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure

Repair guides common to all dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

How to install a thermal cut-off fuse kit in an electric dryer

The thermal cut-off fuse shuts off the heat if the dryer overheats when the high-limit thermostat fails. Install a thermal cut-off fuse kit to replace both parts.

Repair difficulty
Time required
 15 minutes or less
How to install a thermal cut-off fuse kit in a gas dryer

The thermal cut-off fuse shuts off the heat if the dryer overheats when the high-limit thermostat fails. The thermal cut-off fuse kit includes both parts.

Repair difficulty
Time required
 15 minutes or less
August 1, 2014
By Lyle Weischwill
How to replace a dryer door switch

The dryer won't start if the door switch isn't working correctly. You can install a replacement dryer door switch in less than half an hour, following these steps.

Repair difficulty
Time required
 15 minutes or less

Articles and videos common to all dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

August 4, 2020

Dryer not drying clothes? Could be fabric softener!

By Sears PartsDirect staff

If your dryer isn't drying clothes, it could be the lint screen is clogged with fabric softener. See how to wash the lint filter to get your dryer drying again.

January 22, 2020

How to clean your dryer

By Sears PartsDirect staff

This easy-to-follow advice helps your dryer run efficiently, so you spend less on energy and your clothes dry faster.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.