Whirlpool Cabrio steam dryer error codes

Whirlpool

These error code explanations can help you diagnose a problem with your Whirlpool Cabrio steam dryer with electronic controls. For DIY repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code
Condition
DIY advice
F1 E1

Stuck motor relay

Check/Repair

The electronic control board detects an internal motor relay failure. The motor relay is part of the electronic control board. Unplug the dryer and replace the electronic control board.

Possible parts
Electronic control board
F1 E3

Control console and electronic control board mismatch

Check/Repair

This code appears when you replace the control console or the electronic control board using the wrong part. Use your dryer model number to check the part number for the replacement part. Unplug the dryer and install the correct part for your model.

Possible parts
Electronic control board, control console
F2 E1

Stuck button

Check/Repair

A stuck button on the user interface control causes this code. If you can't free the stuck key, replace the user interface control.

Possible parts
User interface control
F2 E4 or F2 E5

Control console failure

Check/Repair

Unplug the dryer and replace the control console because it's defective.

Possible parts
Control console
F3 E1

Exhaust thermistor failure

Check/Repair

The control detects a failed exhaust thermistor (temperature sensor). Unplug the dryer and check the resistance of the exhaust thermistor using a multimeter. You should measure about 11,000 ohms of resistance at 70 degrees. If not, replace the exhaust thermistor.

Possible parts
Exhaust thermistor
F3 E2

Moisture sensor failure

Check/Repair

Unplug the dryer and clean residue off the moisture sensor strips. If that doesn't correct the problem, check the wire harness connections between the moisture sensor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, and the sensor strips are clean, level the dryer. Garments won't hit the moisture sensor strips if the cabinet slopes back. If it the problem continues, replace the electronic control board.

Possible parts
Wire harness, electronic control board
F3 E3

Inlet thermistor failure

Check/Repair

The control detects a failed inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of the inlet thermistor using a multimeter. You should measure about 49,000 ohms of resistance at 77 degrees. If not, replace the inlet thermistor.

Possible parts
Inlet thermistor
F4 E1 or F4 E2

Heating element failure

Check/Repair

Unplug the dryer and check the wire harness connections between the heating elements and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. Examine the heating elements and replace any damaged element. If the elements and wire harness connections are okay, replace the electronic control board.

Possible parts
Heating element, electronic control board
F4 E3

Restricted air flow

Check/Repair

Disconnect the vent hose from the back of the dryer and check airflow. If air blows out the dryer exhaust with the vent hose disconnected, then you likely have a restriction in the vent duct going to the outside of your home. Clear the vent duct restriction. If you detect no air movement, unplug the dryer and check the blower wheel. Replace the blower wheel if damaged.

Possible parts
Blower wheel
F4 E4

Low line 2 voltage

Check/Repair

The L2 leg of 240-volt power is missing. Check the house circuit breaker that supplies the L2 leg of 240-volt power to the dryer and reset the breaker if necessary. Unplug the dryer and check the power cord wiring on the dryer terminal block. Reconnect any loose power cord connections and wire the power cord according to the directions in the installation manual. Replace the power cord if damaged. With the dryer still unplugged, check the wiring connections on the electronic control board and reconnect any loose wires. Replace the control board if you find damage.

Possible parts
Electronic control board, power cord, wire harness
F6 E2 or F6 E3

No communication between the electronic control board and the control console

Check/Repair

Unplug the dryer and check the wire harness connections between the main electronic control board and the control console. If the wire harness connections are okay, replace the control console. If the problem continues, replace the electronic control board.

Possible parts
Electronic control board, control console

Symptoms common to all dryers

Choose a symptom to see related dryer repairs.

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure
Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive motor
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door switch
Main causes: damaged door strike, worn door catch
Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, control failure
Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failure
Main causes: bad timer or electronic control board, door switch failure
Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, faulty drive motor

Repair guides common to all dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

August 1, 2014
By Lyle Weischwill
How to replace a flame sensor in a gas dryer

If your gas dryer won't heat, a broken flame sensor is one possible cause. This guide and video explain how to replace a dryer flame sensor.

Repair difficulty
Time required
 30 minutes or less
How to replace a heating element in an electric dryer

The heating element in an electric dryer generates the dryer's heat—it's one of the first things to check if the air in the dryer doesn't get warm. If it's damaged, this repair guide will show you how to replace the heating element.

Repair difficulty
Time required
 30 minutes or less
August 1, 2014
By Lyle Weischwill
How to replace a dryer electronic control board

The electronic control board is the brains of your dryer. You can replace it yourself, following these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less

Articles and videos common to all dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

November 4, 2016

Gas dryer won't heat troubleshooting video

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April 26, 2016

Gas dryer won't start troubleshooting video

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Check these three things if your gas dryer won't start or run.

March 27, 2015

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