Whirlpool Cabrio steam dryer error codes
These error code explanations can help you diagnose a problem with your Whirlpool Cabrio steam dryer with electronic controls. For DIY repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.
Stuck motor relay
The electronic control board detects an internal motor relay failure. The motor relay is part of the electronic control board. Unplug the dryer and replace the electronic control board.
Control console and electronic control board mismatch
This code appears when you replace the control console or the electronic control board using the wrong part. Use your dryer model number to check the part number for the replacement part. Unplug the dryer and install the correct part for your model.
Stuck button
A stuck button on the user interface control causes this code. If you can't free the stuck key, replace the user interface control.
Control console failure
Unplug the dryer and replace the control console because it's defective.
Exhaust thermistor failure
The control detects a failed exhaust thermistor (temperature sensor). Unplug the dryer and check the resistance of the exhaust thermistor using a multimeter. You should measure about 11,000 ohms of resistance at 70 degrees. If not, replace the exhaust thermistor.
Moisture sensor failure
Unplug the dryer and clean residue off the moisture sensor strips. If that doesn't correct the problem, check the wire harness connections between the moisture sensor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, and the sensor strips are clean, level the dryer. Garments won't hit the moisture sensor strips if the cabinet slopes back. If it the problem continues, replace the electronic control board.
Inlet thermistor failure
The control detects a failed inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of the inlet thermistor using a multimeter. You should measure about 49,000 ohms of resistance at 77 degrees. If not, replace the inlet thermistor.
Heating element failure
Unplug the dryer and check the wire harness connections between the heating elements and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. Examine the heating elements and replace any damaged element. If the elements and wire harness connections are okay, replace the electronic control board.
Restricted air flow
Disconnect the vent hose from the back of the dryer and check airflow. If air blows out the dryer exhaust with the vent hose disconnected, then you likely have a restriction in the vent duct going to the outside of your home. Clear the vent duct restriction. If you detect no air movement, unplug the dryer and check the blower wheel. Replace the blower wheel if damaged.
Low line 2 voltage
The L2 leg of 240-volt power is missing. Check the house circuit breaker that supplies the L2 leg of 240-volt power to the dryer and reset the breaker if necessary. Unplug the dryer and check the power cord wiring on the dryer terminal block. Reconnect any loose power cord connections and wire the power cord according to the directions in the installation manual. Replace the power cord if damaged. With the dryer still unplugged, check the wiring connections on the electronic control board and reconnect any loose wires. Replace the control board if you find damage.
No communication between the electronic control board and the control console
Unplug the dryer and check the wire harness connections between the main electronic control board and the control console. If the wire harness connections are okay, replace the control console. If the problem continues, replace the electronic control board.
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