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Samsung

Samsung Smart Care dryer

These error code explanations can help when troubleshooting a problem with your Samsung Smart Care gas or electric dryer. For repair how-to help, visit the PartsDirect repair help, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Codes

Error Code
tE
Condition

Defective thermistor (temperature sensor)

Check / Repair

Clean the lint filter because a clogged lint filter can cause this code. Check the exhaust vent system for a clog or restriction and clean system if blocked. If the lint filter and exhaust vent system are clear, unplug the dryer and check the wire harness connections between the thermistor and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, measure the thermistor resistance using a multimeter. You should measure around 10,000 ohms of resistance at room temperature. Replace the thermistor if resistance is off. If thermistor resistance is okay and the wire harness is intact, replace the electronic control board.

Possible Parts Required
Thermistor, wire harness, electronic control board
Error Code
dE or dF
Condition

Door switch failure

Check / Repair

If you're attempting to start the dryer with the door open, close the door. If the door is closed when the code appears, unplug the dryer and check the wire harness connections between the door switch and the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, replace the door switch.

Possible Parts Required
Door switch, wire harness
Error Code
bE2
Condition

Stuck button on the control panel

Check / Repair

Press all the buttons on the control panel to free the stuck button. If the stuck button can't be freed, replace the user interface control.

Possible Parts Required
User interface control
Error Code
FE
Condition

Power supply frequency is out of range

Check / Repair

Have an electrician or your electrical power supplier check the frequency of your electrical power supply. If the dryer is getting the 60 Hz power it requires, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
9E1
Condition

Electronic control board error (over voltage)

Check / Repair

Unplug the dryer for 5 minutes to reset the control board. If the code returns after you restore power to the dryer, check the voltage supply. If the voltage supply is between 105 and 130 VAC, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
AE
Condition

Electronic control board error (communication problem)

Check / Repair

Unplug the dryer and check the wire harness connections on the electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
EEE
Condition

Control board failure

Check / Repair

Unplug the dryer for 5 minutes to reset the control board. If the code returns after you restore power to the dryer, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
HE
Condition

Heating error (gas and electric dryers)

Check / Repair

For gas dryers, make sure the gas supply cut-off valve for the dryer is fully open. If it's an electric dryer, see if a house circuit breaker for the dryer is tripped; the dryer won't heat if a leg of the 240-volt power supply is off. Unplug the dryer and check the wire harness connections between the electronic control board and the heater. Reconnect any loose wires or replace the wire harness if damaged. For an electric dryer, check the heating element for damage and replace if broken. For a gas dryer, have a technician check and repair the heating system.

Possible Parts Required
Wire harness, heating element

Most common symptoms to help you fix your dryers

Choose a symptom to see related dryer repairs.

Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, c…

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure…

Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, fau…

Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failur…

Main causes: damaged door strike, worn door catch…

Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door s…

Main causes: bad timer or electronic control board, door switch failure…

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Most common repair guides to help fix your dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

How to replace an electronic control board in an electric dryer

How to replace an electronic control board in an electric dryer

The electronic control board manages the components and controls the cycle times in your electric dryer. Follow these st…

Repair time and Difficulty

 45 minutes or less
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How to replace an igniter in a gas dryer

The igniter in a gas dryer glows white hot during the to light the gas that heats the air in the dryer. If the dryer air…

Repair time and Difficulty

 60 minutes or less
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How to replace a dryer thermistor

The thermistor senses the air temperature in the dryer. If your dryer overheats or doesn't heat at all, the thermistor …

Repair time and Difficulty

 30 minutes or less

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