April 19, 2023

Maytag Neptune dryer error codes

Maytag

These explanations for Maytag Neptune dryer error codes can help troubleshoot problems in your Maytag dryer.

Maytag Neptune dryer error codes appear on the display when the control detects a part failure. Follow the advice in the chart below to find the cause of the failure then order the replacement part. Search for your model number to find a complete list of replacement parts for your dryer.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.

Error Code
Condition
DIY advice
01

Thermistor (temperature sensor) is defective

Check/Repair

Clean the lint filter and exhaust duct system, because high temperature due to blocked exhaust air flow is sensed as a faulty thermistor. If the exhaust vent system is clear, replace the thermistor.

Possible parts
Thermistor
02

Not heating

Check/Repair

Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.

Possible parts
Heating system components
03

Door switch failure

Check/Repair

Unplug the dryer and lift the top panel to access the door switch. Reconnect any loose wires. Replace the door switch wire harness if damaged. If the wire harness is okay, replace the door switch.

Possible parts
Door switch, Wire harness
04

Drive motor relay failure on the machine control board

Check/Repair

Unplug the dryer and open the control panel to access the machine control board. Reconnect any loose wires on the machine control board. Replace the main wire harness if damaged. If the wire harness connections are okay, replace the machine control board.

Possible parts
Machine control board
08

Stuck key on the control panel

Check/Repair

Press each key firmly to free up the stuck key. Replace the control panel if the key remains stuck.

Possible parts
Control panel

Most common symptoms to help you fix your dryers

Choose a symptom to see related dryer repairs.

Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failur…

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure…

Main causes: damaged door strike, worn door catch…

Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door s…

Main causes: bad timer or electronic control board, door switch failure…

Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, c…

Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive …

Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, fau…

Most common repair guides to help fix your dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

How to replace a flame sensor in a gas dryer

How to replace a flame sensor in a gas dryer

If your gas dryer won't heat, a broken flame sensor is one possible cause. This guide and video explain how to replace a…

Repair difficulty
Time required
 30 minutes or less
How to replace a thermal fuse in an electric dryer

How to replace a thermal fuse in an electric dryer

When the air in the dryer overheats—usually because the vent is clogged—the thermal fuse blows, stopping the dryer. You …

Repair difficulty
Time required
 15 minutes or less
How to replace a dryer door switch

How to replace a dryer door switch

The dryer won't start if the door switch isn't working correctly. You can install a replacement dryer door switch in les…

Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dryers

Use the advice and tips in these articles and videos to get the most out of your dryer.

How to use your clothes dryer efficiently

How to use your clothes dryer efficiently

Get expert tips on using your dryer efficiently to save energy.…

How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…