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Maytag

Maytag Neptune dryer

These explanations for Maytag Neptune dryer error codes can help troubleshoot problems in your Maytag dryer.

Maytag Neptune dryer error codes appear on the display when the control detects a part failure. Follow the advice in the chart below to find the cause of the failure then order the replacement part. Search for your model number to find a complete list of replacement parts for your dryer.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more.

Error Codes

Error Code
01
Condition

Thermistor (temperature sensor) is defective

Check / Repair

Clean the lint filter and exhaust duct system, because high temperature due to blocked exhaust air flow is sensed as a faulty thermistor. If the exhaust vent system is clear, replace the thermistor.

Possible Parts Required
Thermistor
Error Code
02
Condition

Not heating

Check / Repair

Unplug the dryer and check the heating system components. For an electric dryer, check the house circuit breakers to see if one has tripped. For a gas dryer, make sure that the gas supply cut-off valve is fully open.

Possible Parts Required
Heating system components
Error Code
03
Condition

Door switch failure

Check / Repair

Unplug the dryer and lift the top panel to access the door switch. Reconnect any loose wires. Replace the door switch wire harness if damaged. If the wire harness is okay, replace the door switch.

Possible Parts Required
Door switch, Wire harness
Error Code
04
Condition

Drive motor relay failure on the machine control board

Check / Repair

Unplug the dryer and open the control panel to access the machine control board. Reconnect any loose wires on the machine control board. Replace the main wire harness if damaged. If the wire harness connections are okay, replace the machine control board.

Possible Parts Required
Machine control board
Error Code
08
Condition

Stuck key on the control panel

Check / Repair

Press each key firmly to free up the stuck key. Replace the control panel if the key remains stuck.

Possible Parts Required
Control panel

Most common symptoms to help you fix your dryers

Choose a symptom to see related dryer repairs.

Main causes: bad gas valve coils, broken heating element, tripped safety thermostat or fuse, bad operating thermostat, c…

Main causes: clogged exhaust system, heating system failure, deposits on moisture sensor, control system failure…

Main causes: clogged exhaust vent, bad motor relay, loose dryer door catch, bad door switch, control system failure, fau…

Main causes: door switch failure, lack of power, broken belt, blown thermal fuse, bad drive motor, control system failur…

Main causes: damaged door strike, worn door catch…

Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, blown thermal fuse, bad door s…

Main causes: bad timer or electronic control board, door switch failure…

Main causes: bad drum support roller, damaged idler pulley, broken blower fan blade, worn drum glide bearing, bad drive …

Most common repair guides to help fix your dryers

These step-by-step repair guides will help you safely fix what’s broken on your dryer.

How to replace an electronic control board in an electric dryer

How to replace an electronic control board in an electric dryer

The electronic control board manages the components and controls the cycle times in your electric dryer. Follow these st…

Repair time and Difficulty

 45 minutes or less
How to replace an igniter in a gas dryer

How to replace an igniter in a gas dryer

The igniter in a gas dryer glows white hot during the to light the gas that heats the air in the dryer. If the dryer air…

Repair time and Difficulty

 60 minutes or less
How to replace a dryer thermistor

How to replace a dryer thermistor

The thermistor senses the air temperature in the dryer. If your dryer overheats or doesn't heat at all, the thermistor …

Repair time and Difficulty

 30 minutes or less

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Use the advice and tips in these articles and videos to get the most out of your dryer.

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